Townend Estate Agents, Idle Reviews 98

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great experience from the start. If I ever had a query I got a more or less instant response. Nothing too much trouble. Really helpful staff throughout the buying process especially Jake, Nina and Jos... See more

Rated 5 out of 5 stars

I bought my first property through Townend Estate Agents with the help of Jake and Josh. Jake has been consistently helpful, always happy to assist with any queries throughout the entire process. He h... See more

Rated 5 out of 5 stars

Really lovely personal service. All staff are helpful and polite. Gave great impartial advice and were supportive throughout. They walked me through the process step by step as required. definit... See more

Rated 5 out of 5 stars

We had a fantastic experience with Townend Estate Agents. As first-time buyers, the whole process felt pretty daunting at times, but the support we received was exceptional from start to finish.... See more

Company details

  1. Real Estate Agents

Written by the company

A professional family run business with over 25 Years Experience in property sales and lettings.


Contact info

4.8

Excellent

TrustScore 5 out of 5

98 reviews

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Rated 5 out of 5 stars

Really lovely small and friendly estate…

Really lovely small and friendly estate agent, just bought our first home and they were very considerate with our requests to come and visit a couple of times before exchange, all communication was prompt and efficient, no hard sell!
Wholeheartedly recommend!

June 6, 2023
Unprompted review
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Reply from Townend Estate Agents, Idle

Thanks Tabitha - hope you guys enjoy your new home! Josh & Team.

Rated 5 out of 5 stars

Great Personable & Professional Service

Martin and the team are very professional and knowledgeable, and were clear and open from the start. Their local knowledge was great and they are a very likeable and friendly team. My particular sale was very fragmented and difficult, however throughout the team remained professional, attentive and focussed. I can't thank the team enough, a great job, thanks.

April 3, 2023
Unprompted review
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Reply from Townend Estate Agents, Idle

Thank you for the review, Chris!

Rated 5 out of 5 stars

Great estate agent

Up front and honest from the start. Great knowledge of the local area and very friendly team. Made things as smooth as possible

February 27, 2023
Unprompted review
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Reply from Townend Estate Agents, Idle

Much appreciated!

Rated 5 out of 5 stars

Excellent Service - Would highly reccomend

I have used Townend on a number of occasions to sell properties. They are professional and friendly, Valued my property on Monday, it went live on the websites Wednesday, and was sold by Saturday morning. Excellent, friendly service and I cannot recommend them highly enough.

January 8, 2023
Unprompted review
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Reply from Townend Estate Agents, Idle

Thank you for the glowing review!

Rated 5 out of 5 stars

Property Sale

A very efficient service. All matters dealt with professionally and communication clear at all times. Sale secured quickly and contact maintained with the buyer throughout the legal process to ensure completion took place. Thank you.

December 12, 2022
Unprompted review
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Reply from Townend Estate Agents, Idle

Thank you! Much appreciated

Rated 5 out of 5 stars

Good honest and knowledgeable service

Always answered the phones promptly and always got the right person answering, never on hold or passed on to another agent, better yet no endless answer phone.
They did exactly as promised, gave good honest advice, not always what I wanted to hear but I got a fair price and a relatively easy sale. This was the second time they sold for me and they know their market.

December 15, 2022
Unprompted review
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Reply from Townend Estate Agents, Idle

Thanks, Jennie. Very much appreciated.

Rated 5 out of 5 stars

Got a good sale

Gave good advice about my property's unique selling points and about the market at that time. Advert up and running very soon. Don't use rightmove which I was surprised about but still had plenty of viewings.

November 15, 2022
Unprompted review
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Reply from Townend Estate Agents, Idle

Thank you :)

Rated 4 out of 5 stars

Townsend were very responsive

Townsend were very responsive, never had to wait more than two rings for the phone to be answered, I did feel that they went above and beyond to help me sell my house, the only complaint I had was that some of the clients who came to view the house, said that they had difficulty getting appointments for a second viewing for example, but I certainly had no complaints.

November 22, 2022
Unprompted review
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Reply from Townend Estate Agents, Idle

Thanks Karen!

Rated 5 out of 5 stars

Really great team at Townend from…

Really great team at Townend from martin and Nick to Jake and josh. They were really helpful from day one. From the very first meeting when Martin had to help me lift heavy band equipment so we could take pics to the very last day when josh was very reassuring that everything would go to plan. I'd recommend this super efficient estate agents to everyone. Keep up the good work guys.

October 14, 2022
Unprompted review
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Reply from Townend Estate Agents, Idle

Thank you for the review! I'm glad you were happy with our service.

Rated 5 out of 5 stars

Great service from townend (Josh) right…

Great service from townend (Josh) right from the start when I put my offer in to the day I got my keys. Quick responses and always available
Natasha :)

September 26, 2022
Unprompted review
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Reply from Townend Estate Agents, Idle

Thanks Natasha! Much appreciated :)

Rated 5 out of 5 stars

One happy seller!

Martin and the team from start to finish were great in selling my property in Bradford. Martin has years of experience in selling properties in the local area and from our initial meeting filled me with confidence that he had my best interests at heart and would ensure he not only got the right price for me, but the right buyer/s.

Throughout the process I was regularly kept up to date through Martin's other colleagues (Josh and Jake), who were always polite and pleasant to speak to as well as down to earth and straight talking.

After being messed around by one buyer, the house was put back on the market promptly and a new buyer found. The sale completed on 6th May 2022 and I was very pleased with thr service I had received from Martin and all his colleagues at Townend Estate Agents. I used the branch in Idle, but think I spoke to colleagues at other sites as well. I wasn't kept waiting when I sent emails with any queries and if a voicemail was left, I was called back promptly.

May 6, 2022
Unprompted review
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Reply from Townend Estate Agents, Idle

Thank you for the review, Chris! All the best :)

Rated 1 out of 5 stars

Never use townend rude. And Martin the owners rude

Never use them rude. Ignorant the owner Martin Townsend is an ignorant horrible man looks down on people and is add disgrace to estate agents this is why when there’s people like Martin Townend this is why estate agents get A bad name due to people like this man Martin Townsend

March 24, 2022
Unprompted review
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Reply from Townend Estate Agents, Idle

Hello, thanks for the review. All the best with your rental property search, I'm sorry we couldn't rent to you on this occasion. Regards, Josh

Rated 5 out of 5 stars

Cannot recommended Townend enough

Cannot recommended Townend enough! They are brilliant. We have used them twice now and wouldn’t use anyone else. The service is second to none, the communication is fantastic and nothing is ever too much trouble for them. We had issues with our onward purchase and they kept our buyer updated every step of the way. We cannot thank you all enough for everything and wouldn’t hesitate to use you again.

March 3, 2022
Unprompted review
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Reply from Townend Estate Agents, Idle

Thank you for the review, Hayley! I hope you've settled into your new home.

Rated 5 out of 5 stars

Highly Recommend Townend Estate Agents

I must say Townend are a fantastic Estate Agents, with a knowledge of the area second to none!
From the initial meeting for the valuation, Martin knew the area, houses and the demand, so was able to get the best possible price.
The team at Townend were all great and were great to deal with, special mention to Josh for all his hard work!
Our initial buyers pulled out of the purchase, which we thought would cause the purchase of our new house to fall through, but no, Townend already had a list of people that had wanted to view the house, re-sold within one day!
Once the sale was agreed, you would imagine that Townend would be out of the picture, but they worked to ensure the Conveyancers were on the ball and provided regular updates on the process.
Buying a house is stressful as it is, Townend were the silver lining, I would have no hesitation in using them again or recommending them.

Many thanks.

February 22, 2022
Unprompted review
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Reply from Townend Estate Agents, Idle

Thank you for the review! Much appreciated. All the best in your new home too :)

Rated 5 out of 5 stars

Selling my property with Townend Estate Agents.

Townend Estate Agents gave an extremely good service during the sale of my property. They were professional and very expedient throughout the process, while still remaining friendly and approachable. I would highly recommend their services when selling your property.

January 31, 2022
Unprompted review
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Reply from Townend Estate Agents, Idle

Thanks for the review Leah! It's much appreciated :)

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