Townend Estate Agents, Idle Reviews 98

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great experience from the start. If I ever had a query I got a more or less instant response. Nothing too much trouble. Really helpful staff throughout the buying process especially Jake, Nina and Jos... See more

Rated 5 out of 5 stars

I bought my first property through Townend Estate Agents with the help of Jake and Josh. Jake has been consistently helpful, always happy to assist with any queries throughout the entire process. He h... See more

Rated 5 out of 5 stars

Really lovely personal service. All staff are helpful and polite. Gave great impartial advice and were supportive throughout. They walked me through the process step by step as required. definit... See more

Rated 5 out of 5 stars

We had a fantastic experience with Townend Estate Agents. As first-time buyers, the whole process felt pretty daunting at times, but the support we received was exceptional from start to finish.... See more

Company details

  1. Real Estate Agents

Written by the company

A professional family run business with over 25 Years Experience in property sales and lettings.


Contact info

4.8

Excellent

TrustScore 5 out of 5

98 reviews

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Rated 5 out of 5 stars

I recently bought house and I am glad…

I recently bought house and I am glad the vendor chose Townend estate agents. Very professional and responsive. Anytime u call they are there for u. Highly professional customer service. I would highly recommend them to everybody. Tnx again Townend.

December 4, 2021
Unprompted review
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Reply from Townend Estate Agents, Idle

Hello Sami, thank you for the review. I hope you and your family are enjoying your new home. Josh.

Rated 5 out of 5 stars

Fantastic Estate Agents

Fantastic Estate Agents. All of the team worked hard to push the sale of my property over the line. Would recommend to anybody to use.
Right from the start when Martin came to value the property I knew him and his team would be able to sell the house.
Many thanks to all at Townend.

November 17, 2021
Unprompted review
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Reply from Townend Estate Agents, Idle

Thank you Gareth, all the best!

Rated 5 out of 5 stars

Excellent Service

Probably the only good thing about the moving process was Townend (and their recommended surveyor Nick Wood). Josh was brilliant from start to finish and basically at one point saved our sale from falling through. I was initially dubious of using a smaller firm but having dealt with the larger companies during this process who were frankly useless in comparison, I have no hesitation in recommending Townend Estate Agents.

October 28, 2021
Unprompted review
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Reply from Townend Estate Agents, Idle

Cheers Phil! Josh

Rated 5 out of 5 stars

Outstanding

An outstanding performance from a genuine family team. Through quite a protracted sale process they stuck at it & were excellent prompt communicators throughout, very patient and knowledgeable. I would thoroughly recommend their friendly & helpful team.
Many thanks

August 5, 2021
Unprompted review
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Reply from Townend Estate Agents, Idle

Thank you :)

Rated 5 out of 5 stars

Highly recommend for an efficient service

Fantastic estate agent with a warm, friendly service. The agent who dealt with my property helped me make an informed decision about a property and did not make me feel like any of my questions were irrelevant. A superb level of customer service and I would definitely recommend anyone to sell their property through them!

July 20, 2021
Unprompted review
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Reply from Townend Estate Agents, Idle

Hi Shaila, thank you so much for this lovely review and good luck in the future! All the best, Team Townend.

Rated 5 out of 5 stars

Just bought and sold with Townend…

Just bought and sold with Townend Estate Agents, absolutely brilliant to deal with from start to finish. Good communication throughout and nothing was too much trouble. Martin and his team are first class. Highly recommend.

July 19, 2021
Unprompted review
Rated 5 out of 5 stars

Sale of Property

Recently sold a property with Townend Estate Agents. Fabulous service from start to finish excellent communication throughout. Highly recommend these guys, thanks Martin, Josh, Jake & Nick a pleasure dealing with you 👍

July 17, 2021
Unprompted review
Rated 5 out of 5 stars

Lovely helpful staff

Lovely helpful staff.

Fast sale, would recommend them to anyone and would definitely use them again!

April 15, 2021
Unprompted review
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Reply from Townend Estate Agents, Idle

Thank you! :)

Rated 5 out of 5 stars

I purchased a property marketed by Townend Estate Agents

I purchased a property marketed by Townend Estate Agents. I found the service from Townend, and specifically from Martin, Josh and Jake, to be excellent. My enquiries were dealt with promptly and they were always on standby to assist with progressing the transaction. Overall, a very good experience!

N.B. Some constructive feedback, it would be helpful if upon answering calls the individual answering the call introduces him/herself.

Thank you!

April 8, 2021
Unprompted review
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Reply from Townend Estate Agents, Idle

Thanks Amer. Really appreciate the review

Rated 5 out of 5 stars

Reliable and friendly service

Reliable and friendly service. They have helped us sell twice now, both times they kept us in the loop and communicated well with our buyers. Highly recommended.

April 5, 2021
Unprompted review
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Reply from Townend Estate Agents, Idle

Thank you Dan, appreciate the review of our Horsforth Branch. Josh

Rated 5 out of 5 stars

Great service.

We have now purchased multiple properties through Townend Estate Agents and always found the service 5 star. Always quick to respond and very accommodating through all stages of the buying process.

January 28, 2021
Unprompted review
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Reply from Townend Estate Agents, Idle

Hello Hendrie, thank you for the kind review. If we could rate buyers, you'd be up there with 5 stars too!! Josh

Rated 5 out of 5 stars

Wrose Grove, Bradford

Townends were great in dealing with the sale of our property, having achieved a sale price of £12,000 over the asking price.

Very professional set up from Martin coming round and valuing the property, to the communication and updates received from Josh and Nick throughout the process.

I wouldn't hesitate to use them on future house sales.

Mark

January 14, 2021
Unprompted review
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Reply from Townend Estate Agents, Idle

Thank you for the feedback, Mark. That really is appreciated. All the best!

Rated 5 out of 5 stars

The Townend team were great and…

The Townend team were great and couldn’t have done more to get the sale of our house over the finish line. Their extensive knowledge of the area makes them in my opinion the best Estate agent In Leeds and Bradford for service and value for money

July 29, 2020
Unprompted review
Rated 5 out of 5 stars

I had my house up for sale with Townend…

I had my house up for sale with Townend for 13 months. Kept getting offers on it and kept been let down but together we stuck with it and in the end we got a sale. All throughout the process Townend kept in touch with me constantly so I always knew where I was with proceedings. When the sale came through we had nowhere to move to so Townend quickly fixed us up with a rental which we are highly delighted with and it takes the pressure off us in not having to panic buy now. So many thanks to Townend, job well done 👍

June 9, 2020
Unprompted review
Rated 5 out of 5 stars

Martin Townsend sold the original house…

Martin Townsend sold the original house to me with total professionalism so when it came to reselling mine I chose to deal with them. At first they managed tenants for me for three years from start to finish, any gardening jobs or repairs, I just left it with them to handle so I was totally stress free. After 3 years I decided to sell at the most difficult time for anyone to encounter, covid, however, they kept their cool, told me not to worry, kept me informed at all times about the buyers. Mostly I relished their personal attention and attention to detail at all times. Nothing was ever too much and can’t praise the whole team for looking after my house. I was living in Spain so needed someone totally reliable. Thank you.

June 6, 2020
Unprompted review
Rated 5 out of 5 stars

Kudos to whole Townends team

Kudos to whole Townends team. I bought the property with them as selling agents in late 2019, and was impressed to return to them as managing agents in spring 2020 when COVID19 struck and I was furloughed with closed office which forced me to rent out. Townends has provided exemplary customer service- nothing is too much trouble and you never feel stupid. so thank you and here's to many more years of good working relationships!

June 6, 2020
Unprompted review
Rated 5 out of 5 stars

Many Thanks

Kept the ball rolling during the Covid 19 lockdown period, enabling the sale to go ahead and complete. The experience within Townend was one of the main reasons for this.

June 4, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service and advice

Excellent service and advice with out sale and purchase. Would highly recommend Townend as an estate agent. A special thanks to Josh who helped us through the process.

April 5, 2020
Unprompted review

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