TPS (The Perfect Signal Limited) Reviews 741

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

The customer service these guys offer is second to none. They did a great upgrade on my Blu-ray player so plays all region discs and that is perfect. Had an issue with 4K disc playback red. A load o... See more

Rated 5 out of 5 stars

Excellent customer service. Accurate advice, fast delivery once I had chosen the satellite system and then very helpful support to get it up and running. Would highly recommend.

Rated 5 out of 5 stars

Absolutely astounding customer service I would have no problem using this service in the future. Purchased a Panasonic Ub 9000 multi region player extremely well built and a silent running. I’m not th... See more

Rated 5 out of 5 stars

I bought a 4K / multi-region Blu-ray and Dvd player from these guys (Panasonic UB-9000, which is amazing) a couple of years ago. It developed a fault recently (noisy disc drive) but I contacted them a... See more

Company details

  1. Audio Visual Equipment Supplier
  2. Electronics Store
  3. TV store

Written by the company

Providing local service nationwide since 1996, TPS (The Perfect Signal Limited) aims to provide a consistently high level of customer service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

741 reviews

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Rated 5 out of 5 stars

Would 100% recommend & return

Clear communication from a considerate customer service team.
Product arrived in a timely fashion and was exactly as described (specs were very helpful and to the point on initial ad, too).
Would definitely return to this retailer and recommend to others.

October 8, 2023
Rated 5 out of 5 stars

Great price & great service!

Bought my Sony sub from TPS. Couldn't be more pleased with my purchase. Saved over £100 on the price from every other supplier (both online & in-store. prices).Delivery was complete within 48 hours & I'm based in Northern Ireland so I was delighted when it arrived so quickly.
A pleasure from start to finish. I had never heard of TPS prior to purchasing but will definitely checking the website before buying any items in future after such a great experience with this purchase.
Phoned me afterwards to make sure my sub was working as it should and no issues whatsoever.
Many many thanks for such a great service provided.
I don't write reviews very often but after being treated so well I had to give them a mention. Hope this helps anyone thinking of purchasing from TPS. they are genuine and cheap.

October 8, 2023
Rated 5 out of 5 stars

A good caring company

I initially phoned and asked advice about buying a blu-ray player and the guy I spoke to was very helpful with his advice So I purchased a player that same day, it was sent 24hrs tracked which is good but the post office took 3 days to deliver No fault of TPS my player is great and i'm very pleased with it I even had a follow up phone call a week or so later asking me if any problems which I thought was excellent!

October 8, 2023
Rated 5 out of 5 stars

Fantastic Service

Ordering exactly what I wanted from the website was super easy. Part of my order was out of stock but received a phone call and an alternative was agreed. Delivery was spot on - arrived the following day.

October 8, 2023
Rated 5 out of 5 stars

Friendly helpful service

Very personalised friendly service.
Phoned me to offer free blu ray and cable with my new player.
Fast delivery, well packaged.
Will be using their website again.

September 21, 2023
Rated 5 out of 5 stars

Excellent provider!

Well-designed website made it easy to compare Blu-ray models, and delivery was very fast. For many years I've used region-free players converted by TPS, and they will always be my first port-of-call for replacements.

October 8, 2023
Rated 5 out of 5 stars

Top experience

I wanted to import a region free Panasonic Blu-ray player to Belgium that was capable of reading external .srt subtitles on Blu-ray and 4K. I mailed for some information and was prompty answered back in a friendly way with my questions concerning import fees, compatibility of the electrical outlet etc. I decided to order and it took less than a week to receive the player in good order. The customs clearance went very swiftly and without a hitch (which is usually a problem when I order from the UK) and at least they used a reliable courier like DHL instead of the dreaded incapable Belgian post office. The package was sturdy enough not to have the player damaged, and I really have the feeling everybody cared about my concerns during the ordering process. I'm not somebody who easily recommends companies to others, but for The Perfect Signal I would gladly make an exception.

September 18, 2023
Rated 5 out of 5 stars

TPS Panasonic TV purchase

I am always wary of purchasing an expensive item (Panasonic TV) online from a company so far away and waiting a while for delivery but I must say that the purchase from TPS was the cheapest that I could find which is always good and they said that they could deliver the following day. So all the way from the middle of the country to East London/Essex and the delivery driver was very polite which is also a bonus. So all in all I am a very happy customer and the TV comes with an extra 2 year warranty on top of Panasonics 5 years so 7 years in total so what's not to like about that. TPS gets 5 stars from me.

September 1, 2023
Rated 5 out of 5 stars

Excellent Company to Deal With

I bought a 4K / multi-region Blu-ray and Dvd player from these guys (Panasonic UB-9000, which is amazing) a couple of years ago. It developed a fault recently (noisy disc drive) but I contacted them and they repaired it quickly and easily (for free). Technical support is also top notch, as shortly after receiving the player they issued a download to resolve an issue with choppy 60p playback. It's so great to deal with a company on a personal level. Highly recommended!

September 4, 2023
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