The customer service these guys offer is second to none. They did a great upgrade on my Blu-ray player so plays all region discs and that is perfect. Had an issue with 4K disc playback red. A load o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent customer service. Accurate advice, fast delivery once I had chosen the satellite system and then very helpful support to get it up and running. Would highly recommend.
Absolutely astounding customer service I would have no problem using this service in the future. Purchased a Panasonic Ub 9000 multi region player extremely well built and a silent running. I’m not th... See more
I bought a 4K / multi-region Blu-ray and Dvd player from these guys (Panasonic UB-9000, which is amazing) a couple of years ago. It developed a fault recently (noisy disc drive) but I contacted them a... See more
Company details
Written by the company
Providing local service nationwide since 1996, TPS (The Perfect Signal Limited) aims to provide a consistently high level of customer service.
Contact info
180-182 Stamford Street Central, OL6 7LR, Ashton-under-Lyne, United Kingdom
- 0161 344 0123
- answers@tps.uk.com
- tps.uk.com
I was trying to see if I could get a…
I was trying to see if I could get a Panasonic TV that was going out of production. After number of problems elsewhere I found TPS to be both helpful and a reasonable price.
They kept me in contact and delivery was as agreed.
hat more can you want!
Outstanding service from order to…
Outstanding service from order to delivery from a five * company.
They are very competitive on…
They are very competitive on price,everything happened very smoothly,the delivery service was spot on.
Don’t waste your time trying to price match with Curry’s they won’t and I spent an hour finding that out !!!
I definitely would recommend and use again for a no fuss service .
They sent a link for the warranty to be registered and included a free wall stand which is very good quality.
FANTASTIC
Needed my beloved Panasonic UB9000 modded to play Region A blu-rays and got in touch with TPS. The service was AMAZING! They called to arrange everything, and then called to tell me the work had been completed. The turnaround was ridiculously fast.
ParcelForce picked it up, the work was done the next day and returned again by ParcelForce. The results are brilliant and I can now play the all region Blurays and DVDs. Superb. A++++++
Don't be put off by TPS's slightly…
Don't be put off by TPS's slightly outdated-looking website. I purchased a 42" Sony Bravia A90K here over £200 cheaper than anywhere else in the country.
A bespoke delivery service ensures your product will be delivered to your house straight from the store.
Great communication from staff as well, keeping you up-to-date with your order status and expected delivery day/time.
First Class Retailer
The item I bought (a large screen television) was exactly as described. It was delivered promptly by two courteous gentlemen who kindly carried it into my house. I have no hesitation in recommending TPS.
TPS were recommended to me by my…
TPS were recommended to me by my brother in law, he and my sister have purchased their many Panasonic TV's from them. I naturally looked for my Sony SOundbar and found TPS had it on offer, thanks to their swift order processing I went to the shop and picked it up sameday. The HT-A7000 is a fabulous piece of kit, granted it is a little costly but the quality of the sound speaks for itself. I can heartily recommend TPS for their service and support. Thanks TPS, keep up the good work.
Very helpful staff
Very helpful staff, quick and easy to order what we wanted. We had a small issue with delivery which was sorted without fuss. Would definitely recommend. They deliver in their own van - not a courier! Bonus
Good customer service.
Easy to use website well priced
Easy to use website well priced, quick delivery times. Panasonic Blu-ray Dvd player/ recorder with hard drive is excellent
Great company to deal with.
Great company to deal with,Peter was excellent and they give you useful information not sales patter , our delivery got delayed but I was kept informed throughout and our tv arrived in perfect condition, fantastic price too and 7 year warranty is unrivalled.
Long may TPS continue as our next tv will be from them.
Excellent service
I purchased a Sony TV recently and the experience has been outstanding! The TV came with 7 years warranty and a free stand. The delivery guy contacted me beforehand to find a convenient time for delivery. After delivery, I got a phone call from Peter to ensure that I am happy with the product and activate the warranty.
Will definitely buy again from them!
Sony HT-A5000 Dolby Atmos Sound Bar
The sound bar was much cheaper than anywhere else I could find and the service was excellent. I would definitely buy from TPS again and can highly recommend them.
Buying a new telly
Exactly how it should be when you are purchasing a larger item. Website was good and communication was excellent
very pleased with this product.very…
very pleased with this product.very good replacement it was changed very quickly,good value for money
Panasonic multi region DVD/Blu Ray
Panasonic multi region DVD/Blu Ray has fulfilled all my expectations. Useful chat with the helpline assisted me identify the best model for me
3D multi region blu ray player.
3D multi region blu ray player.
Excellent service.
Excellent quality, as to be expected from Panasonic.
Used these guys before, will use again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








