TRACEY BELL Dental and Aesthetic Medical Clinic Reviews 681

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Sublime facial is more than I ever expected so much so that I've booked a course! Jennie is amazing, explains everything, talks through any questions, the care from the whole team is 1st class. I love... See more

Company replied

Rated 5 out of 5 stars

Hope this is the right place for a rave review for the Tracey Bell clinic and the lovely Ben Caulfield. Went with a friend who had some treatment by Ben last night. Lovely professional and knowledgea... See more

Company replied

Rated 5 out of 5 stars

Where shall I start, the whole experience was top notch! Dr Euan was extremely professional talking through the whole process in detail. The rest of the team were friendly throughout. The procedure it... See more

Company replied

Rated 5 out of 5 stars

As my dentist was in holiday I went to Tracey Bell (emergency dentist) with severe pain in my jaw after two extractions & the jaw bone exposed. She gave me first class attention with X-rays& surgical... See more

Company details

  1. Dental Clinic
  2. Dentist
  3. Skin Care Clinic
  4. Wellness Center

Written by the company

The TRACEY BELL Dental and Aesthetic Medical Clinics believe in a philosophy of bringing health, well being and excellent preventative dental and aesthetic medical care. Our Aim is to maintain and restore dental or medical health through clear diagnosis followed by the application of proven evidence based techniques available. We believe that as individuals, everyone should receive a tailor made approach, package, consultation and treatment plan that is individual to the patient. We believe in listening to the patient, respecting their autonomy whilst providing educated options,alternatives and costings for all clinical situations. We endeavour to work hard to provide exceptional regulatory standards of care to our patients, investing heavily in our network of clinics to provide you with experienced educated and professional advice. Our clinics provide dentistry, aesthetic medical, laser treatments, hair transplant treatments and a small range of beauty treatments. Our knowledge of skin in exceptional and we provide a range of medical and laser treatments to treat all conditions from acne, scarring,ageing, pigmentation, thread veins and intrinsic and extrinsic damage. Education and ongoing training is a core aspect of the TRACEY BELL Clinics and we aim to provide you with professionals that are educated and dedicated to meet their professional standing. Our brand is built on trust, openness, honesty and delivery of evidence based results through treatment and research. We are regulated by the General Dental Council, The Care Quality Commission and the Isle Of Man Registration Units . We are member of the British Dental association, The Confederation of Dental Employees, British Association of Cosmetic Dentists, British Orthodontic Society as well as having published in many aesthetic medical journals on the subject of Aesthetic Medicine. As a patient we hope your experience at TRACEY BELL is always memorable, informative and most of all something to pass on to a colleague or friend. We look forward to your reviews, thank you.


Contact info

4.2

Great

TrustScore 4 out of 5

681 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Patient Administration is Very Poor.... Patient Treatment is Great!

Patient Administration is very poor. There is always an issue with an appointment, either the attending Dr. is not there without notifying the patient ahead of time or they have to reschedule at the last minute or there is confusion of some sort across the different practices. Without fail I have probably been to the clinic 8-10 times and at least 7 of these times there has been a mix-up.....
However, once you do get to see the correct person the service is absolutely wonderful. It is just such a pity that you have to be frustrated and annoyed each time before getting to be attended to.

April 13, 2022
Unprompted review
TRACEY BELL Dental and Aesthetic Medical Clinic logo

Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Hi Janice
Thanks so much for your feedback regarding your experience at Tracey Bell.
We are very sorry to hear the service you received has not been as smooth as we aim to provide.
We will pass this to the appropriate clinic for their attention.
We hope this does not deter you from booking again with us and we look forward to seeing you again very soon.
The Tracey Bell Team

Rated 5 out of 5 stars

I was treated like a absolutely queen

I was treated like a absolutely queen. Tracy is full of kindness and knows how to make you feel right at home. You leave feeling more confident and I'd never want to go anywhere else. Her knowledge and expertise is unmatchable. Thank you Tracy bell!
- Emily L.

February 26, 2022
Unprompted review
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Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Hi Emily!
Thanks so much for your lovely 5* review and kind words about the service you received at Tracey Bell!
All our customers deserve the royal treatment and a little confidence boost goes a long way we must say!
Looking forward to welcoming you at the clinic again soon!
The Team at Tracey Bell

Rated 5 out of 5 stars

Best experience with aesthetic treatments I have ever had

I went to the Tracey bell clinic to have a blue peel done by Ben. It was the best blue peel I have ever had done! By far! The result was so strong and visible.
I had such a good experience with Ben that I decided to go back and have filler done for alignment in the right side of my face which I had done before multiple times in different places and very painful every time.
Karen assured me everything was going to be fine and I have to say it was the best experience I have ever had getting filler done! Not one bit of pain! Absolutely no pain whatsoever and very quick.
Karen and Ben have a lovely calming presence about them and are extremely professional ,loving ,caring and reassuring.
I will be having all of my treatments done at a Tracy bell clinic with Karen and Ben in the future.

January 31, 2022
Unprompted review
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Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Hi Jade
Thanks so much for the amazing 5* review!
We will pass this to Ben and Karen who will be over the moon with your feedback
We look forward to welcoming you again soon
The Team at Tracey Bell Clinic

Rated 5 out of 5 stars

Excellent service Jenny was very…

Excellent service Jenny was very knowledgeable and very friendly. Lovely clinic.

November 11, 2021
Unprompted review
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Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Hi Julia!
Thanks so much for your 5* review, it was a pleasure to see you at your appointment.
I'm so happy you enjoyed your visit and I look forward to seeing your results!
Take care see you soon
Jennie x

Rated 5 out of 5 stars

Fantastic treatment from Jenny at…

Fantastic treatment from Jenny at Tracey Bell. I had IPL and sublime and the whole experience was wonderful and relaxing. After just one treatment I’ve noticed a difference. My skin looks clearer and smoother and a definite uplift in the cheeks and jawline. I’ve really missed going to Jenny for her fantastic facials and skin treatments and I can’t wait for my next treatment. I’d highly recommend Tracey Bell.

October 18, 2021
Unprompted review
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Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Hi Sandra!
Thanks so much for your lovely 5* review and your kind words.
We have missed all our clients so much and it's great to get back to seeing you again.
It makes us feel fantastic when we hear how much you have enjoyed your treatment!
Looking forward to seeing you again soon
Tracey Bell Liverpool Team xx

Rated 5 out of 5 stars

Coolsculpting treatment was excellent

Coolsculpting treatment was excellent. The whole procedure from start to finish was carried out in a very professional manner. Can't wait to see my results in the next few weeks.

August 7, 2021
Unprompted review
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Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Hi Lisa
Thanks so much for your 5* review, it was a pleasure to see you at your appointment.
Jennie and Jo are delighted with your feedback, and we hope you will be happy with your results.
We look forward to seeing you again soon
The Tracey Bell Team

Rated 1 out of 5 stars

Awful service and customer treat!

Awful service and customer treat!! I didnt recieved my order, and they dont return you money (only lies)

June 1, 2021
Unprompted review
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Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Hi Matic - after thorough investigation we cannot find any record of you having been a client of our clinic - we therefore assume this review must be a mistake?
Please provide me with more information to operations@traceybell.co.uk, detailing the item/service you ordered if you would like me to look into this further.
Kindest Regards
The Tracey Bell Team

Rated 5 out of 5 stars

I have just returned from a…

I have just returned from a consultation with Ben at the Isle of Man Clinic. What a lovely young man, put me at my ease immediately and offered brilliant advice. I couldn’t praise him enough.

May 8, 2021
Unprompted review
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Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Hi Susan, Thanks so much for the 5* review!
We are delighted you were so happy with your experience at the clinic.
We are so proud of our lovely Ben, and we will pass this feedback on to him at the IOM clinic
We look forward to seeing you again soon
The Tracey Bell Team

Rated 1 out of 5 stars

Tracey Bell Liverpool robbed me nearly…

Tracey Bell Liverpool robbed me nearly £6,000 for a horrible job, the braces weren't tight almost at any point they sold me some syringes for teeth whitening and they burned my gum, they gave retainer that was completely lose in my mouth, 4 years later and my mouth now is worse than what it was before I went to Tracey Bell Liverpool, I wouldn't recommend it even to my worse enemy.

March 10, 2021
Unprompted review
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Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Dear Ernesto
We are saddened to hear this, but we have not seen you since 2015, and you have made no complaint to us or even contacted us since.
We do have full before and after pictures on record and it was noted how pleased you were with your results.
Saying all this.... it still saddens us that you have posted this review some 5 years after completing your treatment.
The Tracey Bell Team

Rated 5 out of 5 stars

I had veneers and crowns fitted by Dr

I had veneers and crowns fitted by Dr. Bell over 10 years ago and they are still picture perfect and I get so many compliments about my teeth still. Fantastic professional quality dental treatment once again from Tracey Bell Dental Clinic in Liverpool today; I saw Dr. Lucas again, both he and Dr. Bell are the only dentists I have complete trust and faith in as a very wussy and nervous patient. Good to see Nicole and Jennie also so professional and welcoming.

March 6, 2021
Unprompted review
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Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Hi Lorraine!
Thanks so much for the 5* review, it was a pleasure to welcome you back to the clinic recently.
We will pass the feedback to Christian, Nicole and Jennie our lovely Liverpool staff, and we look forward to seeing you at your next visit
The Tracey Bell Team

Rated 5 out of 5 stars

Best dental clinic I’ve been here until now

Today I’ve been in the clinic to plan the treatment that I would like to do to make my teeth straighter.
Tom helped me a lot and he made me feel comfortable. He was as professional as polite! And I would recommend the clinic in the future for sure.

January 22, 2021
Unprompted review
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Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Hi Ylenia, Thank you so much for the 5* review and your kind words.
Tom our PlusDent Dentist is so pleased to hear your feedback, we are happy to help!
We hope you enjoy your treatment and future result
The Team at Tracey Bell

Rated 5 out of 5 stars

Sublime facial.. Wow!

Sublime facial is more than I ever expected so much so that I've booked a course! Jennie is amazing, explains everything, talks through any questions, the care from the whole team is 1st class. I love going there, I always come out feeling great - Its such a great experience start to finish xx

December 10, 2020
Unprompted review
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Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Hi Julie! Thank you so much for the 5* review and all your kind words.
We have to agree - Jennie is indeed amazing and the Sublime treatment is fab!
So pleased you enjoyed it!
Looking forward to seeing you again soon
Lots of love the Tracey Bell Girls x

Rated 5 out of 5 stars

A relaxing experience at the dentist!

After a lifetime of bad experiences and disappointment with other dentists, going to see Gail and Tracey is actually quite a relaxing experience! A strange thing to say about going to the dentist but it’s true!!
From the minute you step through the door, you are made to feel like family. Every staff member knows who you are and you are looked after at every step of the way.
I wouldn’t go anywhere else 😊

November 24, 2020
Unprompted review
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Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Hi Dawn
Thanks very much for the fab 5* review!
We pride ourselves on the family atmosphere we offer our patients, both regular and first time visitors. It really makes a difference.
We love to show it can be enjoyable to visit the dentist and there is no need to put it off!
Looking forward to seeing you at your next visit
The Team at Tracey Bell Clinic

Rated 5 out of 5 stars

Exceptional professional & caring…

Exceptional professional & caring treatment from everyone at Tracey Bell Dental & Asthetic Medical Clinic. Cometely restored my confidence in Denistry especially at this time. All treatments fully explained and all safety measures followed to ensure personal safety. Would highly recommend a consultation

November 24, 2020
Unprompted review
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Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Hello Robin,
Thanks so much for the great 5* review, it is really appreciated.
We make every effort to ensure the clinic is as clean and safe as always, for your reassurance and protection.
We are so pleased you enjoyed your visit to the clinic, and we look forward to seeing you again soon
Have a lovely afternoon
The Team at the Tracey Bell Clinic

Rated 5 out of 5 stars

5 stars isn’t enough

5 stars isn’t enough! I have been going here for 4-5 years and always had first class treatment. Dr Tracey Bell, Jennie and the lovely office assistant. The fillers and Botox are absolutely excellent and 100% accurate to what you ask for. All the while you are being treated with respect and a lovely personable atmosphere. Highly Recommend x

October 22, 2020
Unprompted review
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Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Hi Rachel! Thanks so much for the lovely 5* Review!
It's always a pleasure to see you at the clinic, we look forward to welcoming you for many more years to come!
See you soon
Jennie and Jo, The Liverpool Girls at Tracey Bell x

Rated 1 out of 5 stars

Would not recommend to anyone

Disgusted with the treatment my children haven’t had, apparently running late, however that wasn’t the case she was on the phone, and then my children get removed from the register, even though they’re both under the age of 16 years of age. I would not recommend to anyone.

October 13, 2020
Unprompted review
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Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Dear Ms Duckworth
We apologise for the delay in seeing you for your appointment
Whilst you were waiting we were on the phone to IOM Health Authority, as there was a computer error and we were unable to update patient details.
We have also advised the IOM Health Authority that you have raised a complaint, and you may now add your name to NHS list by contacting: dental@gov.im
Once again our sincerest apologies, however there was nothing we could do about the situation despite our best efforts.
In order to provide the best service to all patients it is essential that professional relationships have to be retained, we therefore regret we will be unable to offer you NHS treatment at our clinic in the future.
Kindest Regards, The Team at Tracey Bell Clinic Douglas.

Rated 5 out of 5 stars

Praise for Dr James Garritt!

I am writing in praise of Dr James Garritt for treatment I have recently received.
He explained everything in respect of the procedure easily, acknowledging my anxiety and doing his utmost to reassure me. His expertise is evident and I would highly recommend him one hundred per cent.
An extremely positive personal experience.

August 18, 2020
Unprompted review
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Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Hi Susie

Thanks so much for your lovely 5* review for our dentist James.

We are so pleased you are happy with the treatment provided and will be sure to pass this directly to James.

We look forward to seeing you at your next appointment


The Tracey Bell Clinic Team

Rated 5 out of 5 stars

Phenomenal service and expertise.

Tracey crowned all my top teeth in 2000. Making a huge difference to my smile and my confidence after a lifetime of Bruxism. Last night I clamped on my night guard and one of the major front crowns snapped off. I was gutted and left with a gaping hole. To top it all I had a meeting today I could not miss. I called at 22.30 and left a message and then drove to the surgery at 0730. I knww Tracey would sort this out in time. On the way I got a call telling me to come in immediately and I was in the chair by 0815! She and James pulled out all the stops. They did a root canal, fitted a post, and replaced the original crown. No other surgery could or would move at this speed, and have this excellence in house. Thanks Tracey and James. I was treated like a valued client and have such confidence in their abilities.

July 30, 2020
Unprompted review
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Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Hi Dick Thank you so much for the 5* Review!

Glad we could help get you smiling again, we are so proud of our excellent Dentists and they really do act swiftly when time is of the essence!

We look forward to seeing you again soon, hope the meeting went well and the rest of your day went to plan

We look forward to seeing you again soon

The Team at Tracey Bell

Rated 5 out of 5 stars

Went in for a little fat freezing from…

Went in for a little fat freezing from areas that due to any amount of dieting,won’t come off.
Explained the treatment thoroughly. Showed great care and attention before,during,and follow up. Also it works !!! lol. Thank you so much

July 11, 2020
Unprompted review
TRACEY BELL Dental and Aesthetic Medical Clinic logo

Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Hello David

Thank you so much for the lovely 5* review!

We are really pleased you enjoyed the treatment and of course the results

We look forward to seeing you at the clinic again very soon

The Tracey Bell Team

Rated 5 out of 5 stars

Emergency Treatment

I attended Tracey Bell's clinic due to chronic toothache I had during lockdown. I haven't been to the dentist in a long time because of a traumatic experience I had in 2013 which scarred me quite badly. Tracey couldn't have been more helpful and attentive to me. Also for the first time explained what was actually going on in my mouth. She was the only one that was able to see me in an emergency. I really can't thank Tracey and her team enough. The staff at the clinic were so pleasant and happy. Just wanted to say a special thanks to Beth for getting me in for an appointment at such short notice and to the amazing Tracey for stopping my toothache which I've had for such a long time. :) I would definitely recommend going to Tracey's clinic such lovely people and amazing at their job. Thank you xx

June 17, 2020
Unprompted review
TRACEY BELL Dental and Aesthetic Medical Clinic logo

Reply from TRACEY BELL Dental and Aesthetic Medical Clinic

Hi Leanne!
Thanks so much for the amazing 5* review
We are so pleased we were able to help you feel better and show you exactly how a trip to the dentist should feel.
Keep smiling and stay safe
We look forward to seeing you again soon
The Team at Tracey Bell

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