Contacted them for extra keys for a new lock. Went above and beyond Excellent service from the team Especially Joanne
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See what reviewers are saying
goods not received. contacted after 11 days, no response. Opened paypal case after 13 days and order was cancelled within minutes of this. received a one line email stating cancelled, no explanation o... See more
I ordered a backset lock from Tradelocks, as their prices were much lower than anywhere else. I was not disappointed, despite there being some negative reviews. It came within two days and was a per... See more
Fantastic service and super products. Always deliver on time and it's a fast turn around from ordering to having a delivery. Thank you trade locks for all your hard work. Kind r... See more
Company replied
Company details
Written by the company
TradeLocks is a leading name when it comes to door hardware, security, domestic and auto locksmith tools. Brands include Fullex, Intelligent Hardware, Oro&Oro, UAP, Genuine Lishi, KeyDIY and many more. Buy your door hardware today!
Contact info
UAP Ltd, Orbital 60, Dumers Ln, BL9 9UE, Bury, United Kingdom
- 0161 796 7268
- info@tradelocks.co.uk
- tradelocks.co.uk
I have not received the item paid for
I hsd not received the item paid for but after I spoke to customer service and explained they resent it and I received it within a few days. no problem!
June 24, 2021
Reply from TradeLocks
Thank you for sharing your rating with us. Customers feedback is very important to us. Our team member will be in touch regarding your order.
Reply from TradeLocks
Thank you for your review. At Tradelocks we really appreciate you taking the time to share your positive review with us and we are glad we met your expectations.
We hope you'll visit Tradelocks again soon!
Tradelocks Customer Service
Good quality and delivery as…Letter box
Good quality and delivery as promised…great service
June 21, 2021
Reply from TradeLocks
Thank you Don for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Tradelocks.co.uk
I’ve bought a Lock and their customer…
I’ve bought a Lock and their customer support staff was very helpful via chat on their website. I got more expensive high security Kinetica cylinder which supposed to be very good. Delivery was very fast.
June 17, 2021
Unprompted review
Reply from TradeLocks
Thank you for your review. Customers feedback is very important to us. Hope to see you again on Tradelocks!
I wanted to upgrade my front door lock…
I wanted to upgrade my front door lock as it hasn't been updated in some time and it got me concerned about my home security. I went for a Kinetica 3* cylinder which was delivered swiftly and very easy to install. Very happy with the service and my door seems much more secure.
June 10, 2021
Unprompted review
Reply from TradeLocks
Thanks Esther for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Tradelocks.co.uk
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