Tradesmenonline Reviews 

175
•
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Do not trust this company. I was contacted by Lee, who explicitly promised that they would provide at least 10 leads every single month. It has now been over a month since I signed up, and I have... See more

Rated 5 out of 5 stars

Had a call from one of the lads, they were professional and I wasn’t pressured to make any decisions. I took the opportunity around 3 months ago and I’m glad I did. I’ve received an increase in calls... See more

Rated 5 out of 5 stars

amazing service, cannot fault these guys! great communication all the time! 100% recommend, me and my dad have seen a great return on our investment

Rated 5 out of 5 stars

So happy that I joined! I joined for 6 months and have seen an increase in business opportunities. Some previous reviews say they haven’t had phone calls off the back of signing up on tradesman, howev... See more

Company details

  1. Advertising Agency

Written by the company

Advertising company. Customers will visit our website and contact a local tradesperson directly via there profile .


Contact info

3.5

Average

TrustScore 3.5 out of 5

175 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(175)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

can be upfront

had a sales call from this compony, the two people i spoke with where both cocky and unhelpfull, i felt that rather then give me the informtion to make an informed choice , they just cut me short and put the phone down on me rather than answer direct questions

June 8, 2026
Unprompted review
Rated 1 out of 5 stars

Do not bother

The service was mismatched with company name causing NAP issues across the web. I called in to get this rectified and this wasnt completed properly.
I had absolutely zero traffic from this feature in the directory £350 wasted. I would not recomend.
Rafael (Director)
RRJ Design Ltd
- Response to Tradesmen online, I did not call you peasants I am not a 14th century bard, you are possibly getting confused with a call from another customer. If anyone wants to contact me directly to disscuss the experience with this company feel free to do so.

May 18, 2026
Unprompted review
Tradesmenonline logo

Reply from Tradesmenonline

Thank you for your review, even though its slightly different to events.
You joined us in June 2025 for a 6 month membership. Upon renewal, you decided that you had enough work on that you didnt need it again. We parted on good terms.
However, last month you called in for changes to be made on your profile as the original information you provided has changed. We informed you that you were not advertised with us and havent been for 6 months. if this hadnt worked for you, then why did you call up for changes and were very polite on the phone. Once informed you were not with us anymore, you then decided to abuse us and call us peasants! Please do not try to join our platform again as we dont tolerate abuse.

Rated 5 out of 5 stars

I had the pleasure of working Trademen Online

I had the pleasure of working with Tradesmen Online when they designed and built my website. Their communication was top notch, keeping me informed at every stage and responding promptly to my queries. They were incredibly patient with the numerous changes I requested, demonstrating a genuine understanding of my needs and vision for the project.
What stood out most was their availability; whenever I needed assistance or clarification, they were always on hand to help. Their knowledge and expertise in website development were evident throughout, and they offered fair pricing without any hidden charges or attempts to overcharge. I would highly recommend Tradesmen Online for anyone seeking reliable, honest, and skilled professionals.

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

Rude cold call

They have cold called me twice , the second call I said I’m not interested and thanks for there time but I didn’t want to waste there’s as I already pay fortunes on companies like this and explained I’m not willing to and then a chap called Jordan insisted I listen which I said no to and then was rude to me on the phone and hung up when I was going to respond.

Nothing but sheer rudeness.

To the reply below this is most certainly you as your logo and details matches the details on here. It was definitely your company.

February 17, 2026
Unprompted review
Tradesmenonline logo

Reply from Tradesmenonline

Thanks for your review, however you might have us confused with another company. In 7 years, we have never or have, a jordan working here.

Rated 5 out of 5 stars

Would recommend read below

Spoke to these guys, had a look at these reviews and was wary to start, but actually great website and decent company to deal with. Always answer my calls and questions. Made money back quickly. Not made me a millionaire but certainly worth the investment. Would advise 5*

December 8, 2025
Unprompted review
Tradesmenonline logo

Reply from Tradesmenonline

Thanks for your review. Refreshing to have an honest review

Rated 1 out of 5 stars

I will not recommend this company

I will not recommend this company at all.
I had a subscription with them for 6 months, nothing good happened to me,no phone calls, nothing.I lost my money with them,£600.They don’t do anything ,just filling up their pockets.They pushing you to buy the subscription,promising allot of things.
AVOID THEM

May 15, 2025
Unprompted review
Tradesmenonline logo

Reply from Tradesmenonline

Thank you for your review victor.
You were actually removed from our platform due to reasons known to yourself.

Rated 5 out of 5 stars

6 months 5*

Made an investment with Tradesmen for the 6 months they offer, filled gaps in the diary as I had work booked in - but I was always looking for more. Great guys as well :)

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

TAKE UR MISS OUT FOR A WKEND TRIP INSTEAD OF PAYING TRADEMEN A PENNY

I've been using Tradesmen Online since September, and I paid £385 hoping to generate leads for my business. I set up my profile page to a good standard, but unfortunately, I haven’t received a single phone call or lead from them. When I raised this concern, they gave me an extra three months of subscription for free, but still nothing changed. Honestly, it feels like I might as well have flushed that £385 down the drain. I'm still stuck in the contract, and I just want to warn other tradesmen: don’t waste your money on this service. They promise a lot but deliver nothing. No leads, no follow-ups, just a loss of £385. Look elsewhere for your marketing needs.

December 29, 2025
Unprompted review
Tradesmenonline logo

Reply from Tradesmenonline

HI Alan,
i think you might have us confused with someone else.
1. the price you have is incorrect.
2. we dont generate leads.
3 we set the profile page up.
4 there is no contract.

Rated 1 out of 5 stars

DO NOT SIGN UP FOR THIS

DO NOT SIGN UP FOR THIS ! We run a property maintenance business in London, we have not had a single job come from this, (we always ask where new customers have found us) this cost us around £600 for 6 months. The initial call was very scripted, we have been on checkatrade and myjobquote (much better platforms). In the 6 months we have called up numerous times to then be told we will get a call back, which more often than not we didn't receive a call. We have just had a call and they have had the cheek to ask if I would like to sign up for another 6 months after purely ignoring my request for a refund. The company is am absolute joke, stay well clear of them.

December 18, 2025
Unprompted review
Tradesmenonline logo

Reply from Tradesmenonline

Hi Lucas,
very surprised by your review.
You called up a couple of times and we assisted you straight away. Also we tried to get hold of you numerous times but you didnt answer or call back. We could have been a customer!
On the last call in ref renewal, not once did you ask for a refund.

Rated 5 out of 5 stars

Value for money

Was skeptics to start with as I have tried these services before.
After speaking with the guy, they did seem like it was different to others. As others have mentioned started slow but deffo picked up. Will be renewing in next 2 months

August 1, 2025
Unprompted review
Rated 1 out of 5 stars

Red flags everywhere!

Red flags!

Spoke to them regarding signing up as a an engineer.

Very scripted conversation (almost sounded AI but don't think it was) and very pushy towards the end, trying to get me to sign up on the spot.

Requested an email or contact number so that I could look into it further before signing, but was told this was not possible as they needed an engineer in the area straight away (odd, as it had taken me a week to respond to their initial phone call and they called me straight back, so can't have been that urgent) and by the time I'd gotten back to them someone else would be in place.

Very strange call, can't say for certain that it's a scam but nothing about it sounded genuine to me, and the wording / aggressive tone on previous reviews on here sound off.

Stay safe people!

December 8, 2025
Unprompted review
Tradesmenonline logo

Reply from Tradesmenonline

Thank you for your review.
just to answer a couple of your points. We are not pushy on the call and we dont push people into signing up with us.
You were contacted just over a week ago by one of our appointment makers to see if you were looking to take on more customers. You said you were and were then told a sales exec will contact you in just over a week. you were also sent a text message with a link to our website.
We cover the whole of the UK and service 59 Trades. We see where we need someone and then make the initial contact. We only take on a max of 6 in any one area so spaces are limited. Unfortunately, we cant call people back straight away as like i said, we cover the whole of the UK. When we do make contact, the sales team are given 3 companies who have said yes, and we only look to get an additional 1 on board, hence the urgency on our part. No urgency on your part. We have had people go away and think about it and then want to come on board, but the position had been filled, so then they are not happy with us. We cant win!
It certainly isnt a scam, as if you did your research, we have been trading since 2019 and most of the negative comments on here are from competitors which Trustpilot (read there reviews) wont remove, and also we have thousands of tradespeople on board with us. If you spent more time looking at the start dates instead of leaving a review then you will see a lot have been on board for years.
Apologies if this reply has come over a bit sharp, but we are passionate about our company, and think its not good to leave a review when you havent even experienced our service. If everyone did that to your company how would you feel?
if you did have any doubts, then you could have just picked up the phone and ask to speak to a manager and have a chat about it.
Regards
Ian

Rated 1 out of 5 stars

Do Not Be Tricked

Got phonecall promising more phonecalls, sold the idea of them wanting me to renew as thats how they make their money, been 6 weeks now and not one single phonecall, when i rang and asked them they told me i need to ask customers where they got my number, which i always do anyways, but every bit of work ive done since that phonecall has come from facebook or pre existing customers. £510 down with no return, when they asked me how many phonecalls id like to receive i said a low amount and they said something along the lines of ‘aw we’ll be 100% confident you will renew if thats the sort of return you’d be happy with.

September 13, 2025
Unprompted review
Tradesmenonline logo

Reply from Tradesmenonline

we have requested your details from you so we can speak to you. we cant help you if you dont speak to us as we dont know who you are. Better to pick up the phone than leave a review.

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