Tradesmenonline Reviews 

175
•
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Do not trust this company. I was contacted by Lee, who explicitly promised that they would provide at least 10 leads every single month. It has now been over a month since I signed up, and I have... See more

Rated 5 out of 5 stars

Had a call from one of the lads, they were professional and I wasn’t pressured to make any decisions. I took the opportunity around 3 months ago and I’m glad I did. I’ve received an increase in calls... See more

Rated 5 out of 5 stars

amazing service, cannot fault these guys! great communication all the time! 100% recommend, me and my dad have seen a great return on our investment

Rated 5 out of 5 stars

So happy that I joined! I joined for 6 months and have seen an increase in business opportunities. Some previous reviews say they haven’t had phone calls off the back of signing up on tradesman, howev... See more

Company details

  1. Advertising Agency

Written by the company

Advertising company. Customers will visit our website and contact a local tradesperson directly via there profile .


Contact info

3.5

Average

TrustScore 3.5 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 40% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(175)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’ve just renewed my subscription with…

I’ve just renewed my subscription with these after 6 months. Contacted at first as they needed to place a company in my area. My investment was covered by one job in the first month and has helped to provide a steady flow of customers since then 👍

April 6, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid unless you like to waste money

Avoid unless you like to waste money. Seven months in and still no work or quote requests at all via this company. Also tried to persuade us to pay extra for website design, which am glad we didn't go forward with that as they couldn't even deliver on their first promise.

March 25, 2024
Unprompted review
Tradesmenonline logo

Reply from Tradesmenonline

Hi Andrea, we have requested further information from yourself but you have failed to provide it. We have checked our records and you dont seem to be, or never have been, on board with us. Firstly, we always expect people to pick up the phone and call us if there was any problems from a genuine customer instead of leaving a review. We see that you have companies in your name and wonder how you would feel about leaving false reviews about them. We have passed this over to our legal team .

Rated 1 out of 5 stars

Got conned into signing up last year

Got conned into signing up last year
dont listen the crap Ian the apparent CEO comes out with if you speak to him.
Absolutely total waste of money dont even think they promote themselves anywhere.
They will grab your money knowing very well you wont get any leads.
Morally not a legit company

March 24, 2024
Unprompted review
Rated 1 out of 5 stars

Not worth the money

Signed up to tradesmen online as a contractor expecting to get leads from potential clients. Been with them several months now and haven't been forwarded one job to quote yet. Don't waste your money signing up, you'd be better investing your money else where.

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company to work with. Staff are very professional. Great investment for our business to receive an alternative source of leads.

April 12, 2023
Unprompted review
Rated 4 out of 5 stars

Friendly call

Had a really friendly call from one of the girls at Tradesmen online, at no point did I feel pressured to stay on the phone. I chose not to sign up straight away and did get a few calls even though I said I’d take some time to decide however after I decided to sign up the payment was more than reasonable and since being with them for a few weeks work has really picked up for us

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

Worth every penny

Had a really informative chat with Ryan today about my subscription renewal and was more than happy to renew. Just as helpful as when I first signed up 👍🏼

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible service!!

Signed up with tradesmen online around 2 months ago and have honestly never received so many leads on jobs!! The team are super helpful and explained every step to me when they called, the prices are super reasonable too compared to other trade companies!! Will definitely be renewing in 4 months time!!

February 22, 2024
Unprompted review
Rated 1 out of 5 stars

dishonest people rotten to core

A dishonest outfit that i would suggest you keep away from
My experience started with a call from a guy that explained he needed a firm like our to carry out around thirty EICRs a month and the associated works, i explained we were busy enough and that we do not use marketing companies or agencies to find us work, however at that time we were looking at the option of taking on another full time electrician to ease the workload on the other guys, so discussed options with him as it was felt it could be an option to break the new guy in giving us a few calls to fill vacancies in the work schedule for the first few months. they also offered assurances that the calls put forward to us were screened for affordability and to ensure our time was not being wasted

For this they wanted £480 , the account was set up and within the 12 months we received 1 call that was a a complete waste of time it was for a new board and rewire on a small house but the client wanted to spend no more than £1400 ,

Twelve months down the line you are at the renewal stage and the manager calls about the exciting working partnership over the last twelve months i explained the above and he asked me to give him a minute to look through my file and he would call me back , i will surprise you now and say he never called , three weeks later the assistant manager called with the same patter and lies , i explained the above situation with the added point of waiting for the manager to call back he again said he would go and investigate my account and get back to me i am sure this will come as no surprise three months later still no call
i see only two possible options here one being they are not receiving anything like the number of requests that they said they were so they are dishonest about that claim or they are not distributing out the work fairly so again they are dishonest , theres a pattern developing here. if you are a tradesman i would advise you think long and hard before giving them money and if your a member of the public i would suggest do you really want to be involved with a company that treats their members like this , all that wasted time and cost just gets added in to your quotes to claim those losses back

November 7, 2023
Unprompted review
Tradesmenonline logo

Reply from Tradesmenonline

Hi James,,
i think you might have us confused with someone else. Nobody has ever said or promised 30 EICRs a month. Min price usually for an EICR is around £99 and can go upto anything around £300, so for 30 a month we would ask for a lot more than £480 over 12 months. We only offer 6 month memberships as well.

Rated 5 out of 5 stars

Signed up 2 months ago I must admit I…

Signed up 2 months ago I must admit I was very skeptical at the time I can honestly say that I have generated a steady stream of phone calls which I have converted into business. I will 100% be renewing as I’ve made a healthy return on my invest.

January 31, 2024
Unprompted review
Tradesmenonline logo

Reply from Tradesmenonline

Hi Kenny, thank you for your honest review. We know you were skeptical at first and there were a few problems trying to upload your logo onto your business profile at the start. We are glad that you gave us the opportunity to put things right, and are now glad you have gained customers. Also, and more importantly, thank you for pointing out the fictitious reviews on here. Our legal team are in the process of getting them removed. It’s a sad day when competitors have to leave bad reviews because we are doing something right! Thanks again

Rated 1 out of 5 stars

Talk about money

Honestly, had a great chat with them. Sounded all good, happy with what they told me. Then came the conversation about payment. Now they require £440 upfront for 6 months. They also do take control of speaking to potential customers. Once i raised my concerns about paying that amount upfront. Quote ( right Chris I'm going to cut this conversation short) that is not a good sign. If your a trade, avoid!

January 16, 2024
Unprompted review
Rated 1 out of 5 stars

I can't believe the responses to the…

I can't believe the responses to the negative feedback ,hilarious!

It all seems to be the tradesmens fault, the whole point of your site is to get people work js it not ????

And quite a few people on here haven't got any work out of it ....

So it's a con!

Glad I got out after 3 months !!!

A waste of time

January 5, 2024
Unprompted review
Rated 4 out of 5 stars

4 months in and pleased so far

4 months in and pleased so far. Worth the investment. Wanted to leave review as it's a shame only short sighted people who don't give it chance seem to just leave bad reviews!

January 3, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid !
Great sales pitch
But you do not get any calls
And then they call you to renew and try lying to you saying you have had 47 calls within this time period
Joke of a company just save your money

October 25, 2023
Unprompted review
Tradesmenonline logo

Reply from Tradesmenonline

Hi Jamie, we shared the statistics with you but you put the phone down half way through the conversation. When we called you back you didn’t answer. If you had stayed on the call then you would have realised this had worked for you.
Regards

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