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Rated 5 out of 5 stars

I have used TUS for a number of UFH projects now. Always find pricing keen, followed by good service. Design & communication was excellent at all stages.

Company replied

Rated 5 out of 5 stars

We love working with Trade Underfloor Heating. Our contact is Jack and he is fantastic. I would highly recommend TUS for your underfloor heating requirements. They are constantly updating and inno... See more

Company replied

Rated 5 out of 5 stars

Excellent service Quick delivery and everything I wanted was despatched, while others said they could not source

Company replied

Rated 5 out of 5 stars

I Just wish every company were like TUS and had an Ian . Ian has been so helpful throughout the process of buying my underfloor heating took the Time over various calls to explain what I needed. And... See more

Company details

  1. Heating Equipment Supplier

Written by the company

At Trade Underfloor we specialise in the design and supply of energy efficient underfloor heating systems for new and existing homes. We work closely with hundreds of heating installers and property developers around the UK on residential and commercial developments of all sizes and our systems have featured in award winning developments and on Channel 4’s Grand Designs and Restoration Man. Our mission is to create a greener future by heating homes more sustainably. We supply a comprehensive range of underfloor heating systems, components, heating controls and more. Find out more at www.tradeunderfloor.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

299 reviews

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Rated 5 out of 5 stars

Woohoo

Quick, efficient and cheap

November 17, 2017
Unprompted review
Trade Underfloor  logo

Reply from Trade Underfloor

Hi Steve,

Many thanks for your positive feedback. I'm pleased that you are happy with the service you have received from us.

Regards
Customer Service

Rated 5 out of 5 stars

Very impressed with the service

Very impressed with the service. They did everything we asked of them. Thank you, we will be back to order from you again soon.

November 17, 2017
Unprompted review
Trade Underfloor  logo

Reply from Trade Underfloor

Hi,

Thanks for your positive feedback. I'm pleased that you are happy with the service you have received from us and we look forward to hearing from you again soon.

Regards
Customer Service

Rated 5 out of 5 stars

Quick and easy

Order was processed without any problems and delivery was prompt.

November 17, 2017
Unprompted review
Trade Underfloor  logo

Reply from Trade Underfloor

Hi John,

I'm glad that you were happy with the service and speed of delivery. We look forward to hearing from you again.

Regards
Customer Service

Rated 5 out of 5 stars

Great Service

Great service, great support and excellent competitive prices - very happy!

September 10, 2017
Unprompted review
Rated 5 out of 5 stars

Consider the FREE postage option

Bought two UFH controllers in two separate transactions. There are some quicker postage options at quite considerable additional cost. I wasn't in such a massive hurry to require the quick postage so I elected for the FREE postage option which proved to be excellent value as the controllers turned up merely two days later in each case.

September 6, 2017
Unprompted review
Rated 5 out of 5 stars

Fast and free delivery

Fast and free delivery. Competitive pricing on goods. Unable to fault the goods or the service. Excellent company. Straightforward and honest. Buy with confidence.

August 11, 2017
Unprompted review
Rated 5 out of 5 stars

Don't bother looking anywhere else.

Excellent website backed up by enthusiastic employees. There are so many businesses out there selling this stuff but this company have struck the perfect balance of quality, price and variety of stock on offer.

With so many local merchants struggling to understand the UFH market it is no surprise that installers like myself have turned to a company like the Underfloor Superstore despite the fact they are hundreds of miles away.

July 26, 2017
Unprompted review

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