The RVR3 I have barely moves and has about a 15 minute run time before the battery dies. All this I could have dealt with but trying to get the 18' boat & trailer (weight of maybe 2500 pounds) over a... See more
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See what reviewers are saying
This trailer valet has a major design flaw, it does not stay in the upright position under stress. The wheel will start moving out from under the ball coupling pretty soon after 1 or 2 feet of movemen... See more
Short Version: Like many things about towing in the US, don't trust the maximum specification: the 5X is said to be good to #500 tongue weight, but it's not. The side-mount bracket is not strong eno... See more
Battery charger cooked the battery not a smart charger, and the company says that battery is discontinued and there is a $650. Repair kit. My unit is 18 months old out of warranty and for spending ove... See more
Company details
Written by the company
Our powerful, easy to use trailer mover will allow you to maneuver your boat or RV trailer into a limited space, around corners, forward/reverse easily. Shop today!
Contact info
16021 Euclid Avenue, 91708, Chino, United States
- 8448469344
- support@trailervalet.com
- trailervalet.com
1.7
Bad
224 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Trailer Valet
Hi Fred, Thank you for your review. Glad we could be of any help!
it is cumbersome to install
it is cumbersome to install! the limited instruction are not clear is well!! other than these commits' seems to be a pretty good device to move my trailer around in my shop
March 28, 2020
Unprompted review
Reply from Trailer Valet
Hi Robert, I'm sorry if the manual wasn't clear. We have videos on our website that may help. I'm happy to hear the unit is working out for you.
The perfect solution
The perfect solution. My boat would have never made it into my garage without the 5X.
March 24, 2020
Unprompted review
Reply from Trailer Valet
Hi Marshal! Thank you for your review. I'm happy to hear the 5X is working out for you.
Awesome tool
I purchased the Trailer Valet XL to move a 17 foot travel trailer which has a dry weight of 3000 lbs. The Trailer Valet XL gives me the ability to move the trailer into a very small storage area in my backyard which is a level concrete surface. I use my truck to get the trailer just inside the RV gates, then the rest of the 80 foot distance is completed with the Trailer Valet XL while making a 90 degree turn. There would not be any other way to complete this task without the use of the Trailer Valet XL. Once I became familiar with the attachment of the Trailer Valet XL to the trailer, it made this a very easy task. This is a awesome tool which is very well made.
March 24, 2020
Unprompted review
Reply from Trailer Valet
Hi Nick, Thank you for your review. We're happy to hear the XL is working out for you. If you have any pictures of your unit hooked up to your trailer or videos of you using it, we would love to see it!
Reply from Trailer Valet
Hi Charlie! Thank you! Glad the unit is working out for you!
Reply from Trailer Valet
Hey Joe, glad you love it! So happy we were able to help!
I really like it a lot.
I really like it a lot. The only thing that still isn’t perfect for me is it struggles to go up an angled driveway. I don’t have enough tongue weight to get proper traction so the tires will just spin and slip when it gets too steep. The maneuverability on a relatively flat surface is extremely handy.
March 23, 2020
Unprompted review
Reply from Trailer Valet
Hey Bruce! Thank you for your review. If you are having issues with inclines. Please check out our incline video. You can find it on our website or youtube.com/trailervalet.
Great product
Works as advertised. Great tool to get boat in and out of garage with tight tolerances. Valet will not push or pull well on loose gravel. Be careful on inclines as winch May start to wind forcibly until you release lever to engage brake.
Should be made in USA
March 22, 2020
Unprompted review
Reply from Trailer Valet
Thank you for your review. Glad to hear the unit is working out for you. Should you ever come across loose gravel, please try laying plywood underneath the tires.
We use this to transport portable lifts…
We use this to transport portable lifts around job sites to do siding on existing homes. It does not leave a footprint like a vehicle would.
March 22, 2020
Unprompted review
Reply from Trailer Valet
Hey Randy! We are so glad to hear this! We appreciate your review, please feel free to reach out to us at any time.
My Trailer Valet is a great help…
My Trailer Valet is a great help especially in the tight confines of my driveway. I've got to remember, after removing the crank, to put it where it will not get lost. It would be nice to be able to stand up straight when using my Trailer Valet.
March 22, 2020
Unprompted review
Reply from Trailer Valet
Hey Dean! Thank you so much for your review, we are glad to know your unit is working great. We definitely understand about being able to stand straight. We have a unit called the XL-Pro that allows you to do so, check it out on our website when you have a chance!
Love it
This is a great asset in the trailer moving industry, love it.
March 22, 2020
Unprompted review
Reply from Trailer Valet
Good to hear this Greg! We are pleased that you are having so much success with our unit.
Trailer Valet don't like bass boats especially with tandem wheel trailers
The company is accommodating however the "ease" of use for the device is extremely overstated. Advise to those with bass boats and looking to purchase, The device is NOT the answer to your dreams., It is simply an answer. It is difficult to crank from a bent over posture. The drill method is not as easy as the website shows so you end up hand crank and that ain't easy folks. Especially bent over, cranking while holding the break handle in the up-extended position. My new boat has tandem wheels on the trailer and the Trailer Valet don't like that one bit. So to wrap this up-it works but not even close to the ease of use the company professes, at least it doesn't for me and two different bass boats and trailer styles (2 wheel and tandem)
March 22, 2020
Unprompted review
Reply from Trailer Valet
Hey Blake! I am sorry to hear you did not have much success with our product. Please feel free to reach out to our support team, we can answer any questions and troubleshoot any issue you are having, thank you for your review!
One of my best purchases ever
One of my best purchases ever. Great product, great support, great company. Takes all my stress out of my boating. Love this product.
March 22, 2020
Unprompted review
Reply from Trailer Valet
Thank you, David!
Awkward even for my farmer husband
Awkward even for my farmer husband. We sent this to the landfill. Really did!
March 22, 2020
Unprompted review
Reply from Trailer Valet
Hi Roxanne,
We're sorry that the product didn't work out for you. We're always happy to help work through any product-related issues and are here if you decide to do so.
Works like a charm
Works like a charm. Can get my trailer within an inch of where I want it.
March 22, 2020
Unprompted review
Reply from Trailer Valet
We love precision! Thanks, Joe.
Very nice don’t like to have to bend…
Very nice don’t like to have to bend over to operate ball want to come loose from trailer even after tightening with wrench had to us hammer to get very tight still wanted to loosen may need to add support rod for more stability but I like the concept but need to make more upright operation for smaller/weight units if you make one to fit my unit please send me information on please 👍
March 22, 2020
Unprompted review
Reply from Trailer Valet
Hi Robert,
Thank you for the feedback! We're always working to improve our products and experience and will do our best to update everyone as that happens. In the meantime, feel free to reach out if you come across any issues!
will not recommend
not an easy hook up, after an hour of trying and you have it hooked, it moves very slowly even with drill AND navigating turns is atrocious(terrible)
March 20, 2020
Unprompted review
Reply from Trailer Valet
Hi Benita,
We're sorry the product didn't work out for you. As always, our support team is here to help troubleshoot or answer any questions you may have. Let us know how we can help!
The trailer valet performed as…
The trailer valet performed as advertised, but it had trouble moving my small (21ft) travel trailer on my slightly sloping driveway.
Also the handle/brake lever needs a solid detent/locking feature when fully extended. On more than one occasion, while I was using a power drill to move/crank the trailer valet (move the trailer), the brake engaged and the drill spun and I thought I might have broken my wrist. Fairly painful.
Other than that it was fine....
March 20, 2020
Unprompted review
Reply from Trailer Valet
Hi Raymond,
Thanks so much for the feedback. We're always doing our best to improve our products, and will take these notes back to the team. We recommend using the drill only on the low gear and ramping up power very slowly so as to avoid any spinout. Let us know if we can help in any way, our support team is always here in case you have any questions!
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