TRAINFITNESS Reviews 

650
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, supportive approach, and professionalism, making the learning journey engaging and confidence-building. The courses are consistently described as well-structured, comprehensive, and easy to follow, with online materials and e-classes being particularly helpful. Many people appreciate the flexibility of learning options and the responsive customer service, ensuring support is readily available via phone and email. The overall sentiment indicates a highly positive experience for most users, with no significant recurring negative themes identified across multiple reviews.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and supportive... See more

User experience

Users describe positive interactions with the user experience, highlighting the clear, easy-to-follow, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the support team for being... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the support... See more

Quality

Consumers find the quality of course content, learning materials, and tutoring to be consistently excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely LOVED my experience with train fitness. I completed the two week in person course and it’s the best decision I’ve made in a long time. The training is thorough, engaging, and confidence b... See more

Rated 5 out of 5 stars

I attended a practical prep e class with Rob last evening that was really helpful.Rob explained everything we need to do clearly.He is very supportive and answered any of our queries.I would recommend... See more

Rated 5 out of 5 stars

I have just completed the L2 Gym instructor course with the in-person weekend sessions. The online learning is very comprehensive. Dives deep into the science and covers everything you need to know t... See more

Rated 5 out of 5 stars

Signed up for the Nutrition specialised Master Diploma after checking among a ton of other companies. Very pleased with my selection of TrainFitness for their distance study course. Brilliant struc... See more


Company details

  1. Fitness and Nutrition Service
  2. Vocational School

Written by the company

We provide a wide variety of fitness courses from personal training qualifications and fitness instructor courses to group exercises course and additional CPD courses for fitness professionals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

650 reviews

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4.8

All reviews

(650)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend!

I had a great experience using Trainfitness. There were a lot of options when I was looking for a course but Trainfitness seemed to be the best value for money.

I enrolled on distance learning study, and found the online content super easy to follow and stay focused on (as a fellow adhd'er). The multiple choice question lay out was really helpful for me and it was easy to see how far a long on your course you were and what was outstanding.

When it came to the practical assessments I did struggle a bit to film them at the gym. I decided to upgrade to the fast track virtual clinic to complete these and I would highly recommend. Katie was really helpful, and helped me not only pass all of my assessments but also fully understand what I am teaching. It was also a great opportunity to get live feedback on my coaching skills from Katie and the other learners.

I would highly recommend the Trainfitness courses and can't wait to enrol on another one

July 30, 2026
Unprompted review
Rated 5 out of 5 stars

Achieved Gym Instructor working…

Achieved Gym Instructor working remotely and part-time. The Trainfitness portal and mobile app combined with the workbook, support team and a great process worked a treat. My Advice - trust the process and use the eClasses, they work a treat.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

I did the in person course for both the…

I did the in person course for both the gym instructor and level 3 personal trainer and I throughly enjoyed myself. Ben and Katie were amazing and made my experience great. Thank you Ben and Katie!

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

I'm so glad I signed up with TrainFitness

I hadn't embarked on any serious study since the last Century and for the first time really looked forward to studying. I got a real kick out of completing each of the online lessons with the worksheet MCQs and wished that my former studying could have taken the same format. Loved that. The content on the courses is superb quality. As a remote learner there were times when I (temporarily) felt a little lonely, wondering if I was making good progress, doing the right things. I enrolled on one of the e-classes for Gym LAP - thoroughly recommend them. It gave me confidence, a chance to hear from other remote learners. The tutor was Rob Barraclough who I could tell from the first moment was a nice person and I really enjoyed that and the other. He was very enthusiastic and encouraging and clearly knew what he was talking about. I spoke to him about some of my concerns about videoing the practical assessments and he really put my mind at rest and gave me the confidence to go out and get them done. I am so glad that I signed up with Train Fitness. I'm working on my Personal Trainer LAP now and I'm really enjoying it. I also had telephone conversations with Ben and Radek and they were so helpful in that they made me feel like I was valued as a client and could not have done more to help me. Thank you to all at TrainFitness.

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience studying with…

I had a great experience studying with TRAINFITNESS
The staff are more than happy to help and always available on call for any queries that I had.
The in-person training was engaging and fun and the teacher was supportive
The learning itself was informative and I feel very confident going into the Fitness industry with the amount of knowledge that I learned from this course.
Highly recommend

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Best course provider

Best course provider!

I have successfully completed two courses with train fitness first level 3 pt and now level 4 nutrition and they have supported me throughout.

I want to say a massive thank you to Katie who legit sat on the phone whilst I was having a mid life crisis and coached me through it all.

Honestly words can't describe how grateful I am to have the support and now I can apply these qualifications to the real world!

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Success as a Distance Learner

As a Distance Learner I have had a positive experience completing my Level 2 Gym Instructor qualification. I'm now going onto my Level 3 Personal Trainer with ease. The flexibility of the course has suited me well and the team are very supportive and always responsive to questions. The system to upload your assessments is a little clunky, but the fact I could self-record my practical, without having to see an examiner in person has suited me well.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Level 2 Gym Instructor: 3 day in-person fast track

I completed the 3 day in-person fast track option for Level 2 Gym Instructor. I had a brilliant experience! By the end of the three days, my confidence had increased more than I thought was actually possible in such a short length of time. This was due to the really positive environment created in the class, my great classmates, and the thoughtful, encouraging feedback provided by our tutor, Ben. It worked really well as a next step to the in-depth online learning I had completed for the course so far. I feel enthused and equipped to begin a career change into this industry.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

The courses are structured clearly, easy to follow. The learner success could always reply on time to help with my questions. Good learning experience overall!

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with Exercise Referral course.

I recently completed the exercise referral course with TRAINFITNESS and I thoroughly enjoyed the whole experience. the course was easy to follow, very insightful and interesting. The communication between learner and tutors is very seamless and easy to use. Overall very pleased and I am sure I will come back in the future to learn more with them. Many thanks to Rob and Ben who were very supportive towards the end of my course also.

July 9, 2026
Unprompted review
Rated 5 out of 5 stars

highly recommended

I really enjoyed the two week in person PT course with Train Fitness. It was a fantastic experience, very informative, thorough and detailed, as well as being lots of fun. Ben is hugely experienced and knowledgable, and brought great energy and enthusiasm to every day of the practical work. The team has also been brilliant at responding to any queries I have. I would highly recommend the course to anyone interested in the fitness industry, as I feel it has given me a really strong grounding to kick-off my health and fitness career.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

highly recommended

I really enjoyed the two week in person PT course with Train Fitness. It was a fantastic experience, very informative, thorough and detailed, as well as being lots of fun. Ben is hugely experienced and knowledgable, and brought great energy and enthusiasm to every day of the practical work. The team has also been brilliant at responding to any queries I have. I would highly recommend the course to anyone interested in the fitness industry, as I feel it has given me a really strong grounding to kick-off my health and fitness career.

June 8, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with TrainFitness and an amazing tutor!

I am just about to complete my GI and PT course, and I can't fault TrainFitness on anything. They are incredibly supportive and helpful. Even when I changed my study option, they continued to be fair and accommodating. I would recommend everyone to go for the fast-track virtual-live clinics. It was a brilliant experience! The course content is so easy to follow and highly comprehensive (even for me, as English isn't my first language). Special mention to my tutor, Katie, whose outstanding support made a massive difference during the clinics. She made the days so easy to follow—she is a real motivator, incredibly helpful, and her knowledge is second to none. She also turned absolutely everything into a positive experience, which I find to be a great personal quality. I just can't wait to progress to the Master level with TrainFitness!

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Just completed my Level 2 & 3…

Just completed my Level 2 & 3 intensive.

Ben was the most incredible instructor who made my 2 weeks nothing but enjoyable and so much fun. Everything was made so clear by him and I felt nothing but support throughout my 2 weeks at Buzz Gym. I would highly recommend this course to anyone looking to get their PT Qualification. Thank you Ben and the rest of the gang x

June 19, 2026
Unprompted review
Rated 4 out of 5 stars

I just passed the ‘Level 3 Exercise…

I just passed the ‘Level 3 Exercise Referral’ course and for my job role within the fitness industry as a Wellbeing instructor this is huge! I didn’t realise how many customers/clients I’ve already come across and worked with who fit the criteria and match the conditions that are discussed within this course. The course was very useful and insightful. Definitely going to use this in my day-to-day duties. The only reason that I haven’t rated this as a five star is because the website has itself could be improved such as once you’ve completed a section of the online learning you have to wait a while for it to load to progress you onto the next section and sometimes (in my case) have to close the entire website and re open and log back in to continue. Overall great experience and great learner success team it’s worth doing the course!

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Support and High-Quality Training

I completed my Level 2 Gym Instructor and Level 3 Personal Training qualifications with Train Fitness in December 2025 and have since continued my learning through additional courses with them.

I would highly recommend Train Fitness to anyone considering a career in the fitness industry. The course content is comprehensive, well-structured and easy to follow, allowing me to study alongside a full-time job and other commitments. The online learning platform is straightforward to use, and the flexibility of the course means I can learn at my own pace while still receiving excellent support when needed.

A special mention goes to Rob, who was my tutor and assessor throughout my qualifications and continues to support me on further courses. His knowledge, professionalism and encouragement have been invaluable and he provides clear, constructive feedback. Rob has a great ability to explain concepts in a practical, easy-to-understand way, which helped build both my knowledge and confidence.

Completing these qualifications has given me a solid foundation in fitness and personal training, and I'm pleased to be continuing my professional development through further study with Train Fitness. The quality of the learning materials, support and tutoring has been consistently excellent.

Thank you to Rob and the Train Fitness team for making the learning experience both enjoyable and rewarding. I would not hesitate to recommend Train Fitness to anyone looking for a high-quality fitness qualification provider.

June 14, 2026
Unprompted review
Rated 5 out of 5 stars

My go-to training provider

I've taken several courses with Train Fitness over the years--and courses with other fitness training providers. Train Fitness has become my go-to for all courses leading to professional and career development. The quality of the content and the support they offer learners exceeds anything I've experienced. I'd highly recommend Train Fitness for any of your fitness professional education.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Level 3 Personal Training with Ben

I did my Level 3 Personal Training course earlier this year, with Ben.

He is an amazing instructor, super helpful, knowledgeable and supportive and makes the sessions very fun. I did the in-person course and really didn't want the week to end. I have signed up for more courses with TrainFitness and look forward to completing them too!

March 10, 2026
Unprompted review

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