TRAINFITNESS Reviews 640

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their incredible teaching, support, and engaging approach, making the learning process enjoyable and confidence-building. The user experience is frequently highlighted as excellent, with many appreciating the well-structured, easy-to-understand, and flexible online learning materials and in-person sessions. People also commend the exceptional customer service, noting the quick responses and readily available guidance from the support team and tutors. The overall service and quality of the course content are described as comprehensive, insightful, and packed with valuable knowledge that is easy to follow. However, some customers mentioned occasional administrative issues and suggested that the process for accessing exams could be improved. A few other people also felt that the six-month completion period for the at-home study option was too short, especially for those with full-time jobs or family responsibilities. Conversely, a small portion of people felt the company was unsupportive and not pro-student, particularly regarding the distance learning option.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, knowledge, and... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the brilliant and engaging nature... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the support teams for being... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the quality of... See more

Quality

People report positive experiences with quality, consistently praising the excellent learning materials,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely LOVED my experience with train fitness. I completed the two week in person course and it’s the best decision I’ve made in a long time. The training is thorough, engaging, and confidence b... See more

Rated 5 out of 5 stars

I attended a practical prep e class with Rob last evening that was really helpful.Rob explained everything we need to do clearly.He is very supportive and answered any of our queries.I would recommend... See more

Rated 5 out of 5 stars

I have just completed the L2 Gym instructor course with the in-person weekend sessions. The online learning is very comprehensive. Dives deep into the science and covers everything you need to know t... See more

Rated 5 out of 5 stars

Signed up for the Nutrition specialised Master Diploma after checking among a ton of other companies. Very pleased with my selection of TrainFitness for their distance study course. Brilliant struc... See more


Company details

  1. Fitness and Nutrition Service
  2. Vocational School

Written by the company

We provide a wide variety of fitness courses from personal training qualifications and fitness instructor courses to group exercises course and additional CPD courses for fitness professionals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

640 reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Help and Support

If any help needed I would recommend to contact Rob Barraclough, Rob is very helpful he will listen to you and take you through bit by bit to help you understand what you need to do. I found Rob very helpful through tasks I had no understanding in what to do but with the help of Rob I understood the task.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

I recently completed a nutrition course…

I recently completed a nutrition course alongside my fitness training and honestly, it was one of the most interesting and useful parts of my learning so far.

The tutor, Ben, really knows his stuff. He explained everything in a way that actually made sense, even topics I’d never come across before. He was patient, took the time to make sure that i understood, and never rushed through anything when asked

What I liked most was how practical it was — I can already see how it links directly into my fitness coaching and working with clients.

I’d definitely recommend this course to anyone doing a fitness qualification. It’s a great addition and really helps you feel more confident and well-rounded.

Chan S

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

E classes very helpful

The e classes for the LAP and practical assessments are extremely helpful and the instructors clearly go through section you may be stuck on. It's definitely helped me do my assessments a lot easier.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

I recently studied the level 2 gym instructor and level 3 personal training courses, choosing to study in person part time on Sundays.

The support and knowledge I gained from my tutor, Katy, was above and beyond expectation and the online material that is available to me still even after completing the course is useful, helping me to feel confident to continue my journey into my fitness career.

There is help available over the phone and via the online help centre during the week, and thank you to Ben and Tyrone for giving me honest and constructive feedback in my practical assessments!

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

BRILLIANT EXPERIENCE

Brilliant course. I'm really grateful for the help from the coaches who answered my questions and supported me. It was a comprehensive course, very well laid out and full of really interesting information. I feel so confident now and thoroughly recommend TrainFitness to anyone looking to become a PT.
Many thanks Priscilla

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

It's been one of my biggest goals lately…

I had a fantastic experience completing my CPD course with TrainFitness. From the very beginning, everything was clear and well organised.

The practical day was a great experience, and the tutor was brilliant—explaining everything step by step before the assessment, which made it so much easier to pass.

Couldn’t recommend them enough!

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Damien

I’ve recently enrolled on the distance learning course for my Level 3 Personal Trainer qualification, and I’m genuinely really happy with my experience so far. The communication has been brilliant, and every time I’ve had a question or needed help, the team have been quick, friendly, and really supportive. It’s made me feel confident that I chose the right course provider. I’d highly recommend Train Fitness.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant personal trainer course. I could not have asked for more. Everyone was so friendly and helpful and nothing was too much trouble for them. 10/10.
Thanks a lot guys Alan

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

The Verdict: The best way to get Level 3 qualified while working a full-time job.

Distance Learning: The Virtual Clinic and mobile app are seamless—perfect for studying theory during commutes or late at night.

Support: Even as a remote student, the Learner Success team is incredibly responsive via phone and email if you get stuck on anatomy or nutrition worksheets.

The Content: The Level 3 modules provide a solid foundation in human anatomy and physiology, which is essential before moving to more advanced specialisms.

The Challenge: Don't underestimate the practical filming requirements for distance study—you'll need a gym space and a "client" to record your assessments.

Bottom Line: A high-quality, CIMSPA-recognised course that gives you the confidence to start your career immediately.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Exercise to Music Diploma

I chose TrainFitness for an Exercise to Music diploma based on online reviews & I haven’t regretted it. This is a change of career for me so I was nervous at first to embark on a new learning adventure. I have studied remotely & their customer service has been invaluable for helping me through. I particularly enjoyed studying over the colder, winter months so I am interested in choosing another course at the end of the Summer.
There was a lot of course content to learn but it was broken down into manageable sections. It was also useful to have web based access to learning as well as app based. Having both provided learning flexibility for a busy lifestyle.
I have found the course content to be very interesting, I have learnt so much both personally & professionally.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

FANTASTIC LIFE CHANGING LEARNING EXPERIENCE!!!

I have just completed a gym and personal trainer course. It was a thoroughly enjoyable and rewarding experience made so by your professionalism and knowledge, which has given me the tools and confidence to move forward in my chosen career.
Thank you so much and I look forward to future courses with you.
Jessica

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

I'm currently doing the Personal

I'm currently doing the Personal
Trainer course and I've had a
really great experience so far.
I've felt supported throughout
the whole process and everyone
has been so kind and helpful.
The tutors, customer service,
and communication have all
been excellent. I would definitely
recommend this course to anyone
considering it.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Really enjoying completing my course

Really enjoying completing my course- despite being a distance e-learner I've had such great support, especially from Steel who has helped me out immensely and pointed me to some great resources. It's a really well programmed course that's lots of fun to study too!

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Good learning material and great in-person experience.

I enrolled on a level 2 and 3 PT course using the in-person method, and due to personal circumstances had to keep postponing the in-person portion until the last availability. But Learner Success (customer service) was very kind and supported me through all that, and when I finally attended I couldn't have asked for a better experience.
Ben is a great teacher and clearly knows his stuff, and imparts his wisdom succinctly and empathetically.
I began using the knowledge I was learning immediately in my own training, and can't wait to use it for others.
The groups I was with were also fantastic - I know there's no control of this but I was very fortunate to be learning with very like-minded people and we all gelled well - it was a pleasure to come learn every day and missed it when it was over.
The online portions of the course are well put together and easy to navigate.
I won't hesitate using TRAINFITNESS in the future for further learning.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

I recently completed a course with…

I recently completed a course with Train Fitness, and I couldn’t be more pleased with the experience. The content was well-structured, easy to follow, and packed with practical knowledge that I can confidently apply in real-world settings. The tutors were incredibly supportive and clearly passionate about helping students succeed, always available to answer questions and provide guidance.

What really stood out to me was the flexibility of the learning options, which made it easy to fit my studies around my schedule. The online platform was user-friendly, and the materials were engaging and up to date with current industry standards.

Overall, Train Fitness has exceeded my expectations. I would highly recommend them to anyone looking to start or advance their career in the fitness industry.

September 17, 2025
Unprompted review

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