TRAINFITNESS Reviews 642

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their incredible teaching, support, and engaging approach, making the learning process enjoyable and confidence-building. The user experience is frequently highlighted as excellent, with many appreciating the well-structured, easy-to-understand, and flexible online learning materials and in-person sessions. People also commend the exceptional customer service, noting the quick responses and readily available guidance from the support team and tutors. The overall service and quality of the course content are described as comprehensive, insightful, and packed with valuable knowledge that is easy to follow. However, some customers mentioned occasional administrative issues and suggested that the process for accessing exams could be improved. A few other people also felt that the six-month completion period for the at-home study option was too short, especially for those with full-time jobs or family responsibilities. Conversely, a small portion of people felt the company was unsupportive and not pro-student, particularly regarding the distance learning option.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, knowledge, and... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the brilliant and engaging nature... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the support teams for being... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the quality of... See more

Quality

People report positive experiences with quality, consistently praising the excellent learning materials,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely LOVED my experience with train fitness. I completed the two week in person course and it’s the best decision I’ve made in a long time. The training is thorough, engaging, and confidence b... See more

Rated 5 out of 5 stars

I attended a practical prep e class with Rob last evening that was really helpful.Rob explained everything we need to do clearly.He is very supportive and answered any of our queries.I would recommend... See more

Rated 5 out of 5 stars

I have just completed the L2 Gym instructor course with the in-person weekend sessions. The online learning is very comprehensive. Dives deep into the science and covers everything you need to know t... See more

Rated 5 out of 5 stars

Signed up for the Nutrition specialised Master Diploma after checking among a ton of other companies. Very pleased with my selection of TrainFitness for their distance study course. Brilliant struc... See more


Company details

  1. Fitness and Nutrition Service
  2. Vocational School

Written by the company

We provide a wide variety of fitness courses from personal training qualifications and fitness instructor courses to group exercises course and additional CPD courses for fitness professionals.


Contact info

4.8

Excellent

TrustScore 5 out of 5

642 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(642)

110 reviews in the last 12 months

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Rated 5 out of 5 stars

Simply brilliant!

Having thoroughly researched how best to go about becoming a group indoor cycling instructor, and researching providers, I chose to complete my level 2 Gym Instructor and subsequent GIC Instructor courses with TRAINFITNESS. It is without doubt one of the best decisions I’ve ever made. I found some of the on-line modules pretty tough although the quality of the material and the way in which they built your knowledge was excellent. It was tough mainly because I really didn’t know how much I didn’t know despite taking part in sport and fitness for most of my 59 and a half years! The in-person week was nothing short of brilliant. Ben and Katie both have an infectious love of fitness and of passing on their vast knowledge. The Group Indoor Cycling with Ben was equally brilliant, and I would highly recommend anybody considering a career in the fitness industry to choose training with TRAINFITNESS.

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

L2 & L3 in-person courses

My experience with TrainFitness was great! Highly recommend doing the in-person learning because the instructors and demonstrable environment were an integral part to my learning. Ben and Paul are super knowledgable and kind.

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Experienced and Attentive Trainer

Did my Level 2 and 3 Personal Trainer at Trainfitness, London. I studied the online course content which is made by Trainfitness and then attended the training in person. My instructor Ben is amazing! He is very experienced and enthusiastic about fitness. Always going above and beyond and making sure everyone is having a good experience. Learning in person allowed me to observe the instructor’s coaching style and improve on mine too. I would love to do more courses with Trainfitness in the future!

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great support

Many thanks to all at Train Fitness for a fantastic experience whilst completing my Gym Instructor and Personal Trainer courses. I got more out of these courses than I could ever have expected.
A special thanks to my two course instructors, Ben and Paul, they were both highly encouraging and motivational throughout the courses. I felt supported and that everyone at Train Fitness wanted me to get the maximum out of the experience. That happened, so many thanks to all.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great online PT course

Great online PT course! Simple to use online system, well laid out content, straight forward instructions, excellent support from the team. Totally recommended.

February 23, 2024
Unprompted review

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