My family have been a members here for 3 years. Great service oriented group, outstanding prices that can't be beat, just keep me, my family and friends renewing year after year. They even call us whe... See more
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My dad gets free travel through this program because the pastor allows him to send out the passes to 100+ members of his church to book their church events and trips. They save money and he gets free... See more
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I had the absolute pleasure of working with Aughist while planning my recent travels, and I couldn’t be more grateful for her help. From the very beginning, she was incredibly attentive, organized, an... See more
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I tried to cancel my membership within 12 hours after reading reviews. I couldn't. I have called several times trying to cancel, it doesn't get done. I guess I am going to have to cancel my credit car... See more
Company details
Written by the company
Imagine a lifetime of travel and adventure, without the stress or worry of high costs factors and limited options. At Tramerigo, we make this dream a reality by providing wholesale prices for travel and vacations that will last a lifetime. With our 110% price match guarantee in writing which ensure that you will always have access to the best wholesale vacations prices on hotels, time shares, car rentals, cruises, unique excursions, and wholesale price drop alert system for airline tickets. With global destinations including North America, Asia, Caribbean, Europe, Latin America, the possibilities are endless. Join us in the adventure of a lifetime and discover the world of wholesale travel with Tramerigo. Our team is dedicated to providing exceptional service and support, and we are always on the lookout for new and exciting destinations to add to our wholesale price website.
Contact info
4605 Tutu Park Mall, Ste 133 PMB 477, 00802, St. Thomas VI , U.S. Virgin Islands
- 7868456955
- info@tramerigo.com
- tramerigo.com
3.1
Average
98 reviews
Replied to 33% of negative reviews
Typically replies within 1 month
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SCAM
SCAM . I was promised 2 free airline tickets for going through the presentation and received nothing
February 26, 2024
Unprompted review
Reply from Tramerigo
Thank you for your feedback. We’re sorry to hear about your experience and would like to assist you. Have you received the marketing incentive you were promised? If not, could you let us know which company offered the incentive? This will help us assist with the process, as we cannot locate you in our system without additional information.
Please contact our customer service team at (786) 845-6955 so we can help you further and work toward resolving this matter. We’re here to assist and ensure you get the support you need.
What a great company and savings for…
What a great company and savings for travel. The agents are wonderful and the sales team is very good at helping identify all the membership perks. Thanks for helping us make great memories
January 31, 2024
Unprompted review
Reply from Tramerigo
Thank you so much for your kind words! We’re thrilled to hear you’re enjoying the savings and that our agents and sales team were helpful in highlighting the membership perks. It’s wonderful to know we’ve contributed to creating great memories for you. Here’s to many more amazing travel experiences!
Chris Tesche and his team where…
Chris Tesche and his team where phenomenal. They walked me through every step of this incredible program. I can’t wait to get traveling.
January 20, 2024
Unprompted review
Reply from Tramerigo
Thank you for the glowing review! We’re happy to hear that Mr. Tesche and his team provided exceptional support and guided you through the program. We’re excited for you to start your travels and make the most of your membership. Safe travels and happy adventures ahead!
Roslyn is great to work with
Roslyn is great to work with! She was very patient with me and understanding of my situation. While she showed me the different package options and tried her best to make it work for me, I never felt pressured by her. This is why I will contact Roslyn as soon as my current situation changes.
I feel believe she cares and will do her best to help me with a membership.
November 13, 2023
Unprompted review
Reply from Tramerigo
Thank you for sharing your experience! We’re delighted to hear that Roslyn provided such helpful and considerate service. It’s wonderful to know she made you feel comfortable and supported without any pressure. We look forward to assisting you with a membership when your situation changes. Roslyn and our team are here to help whenever you’re ready!
We've taken 3 Trips with Tramerigo so…
We've taken 3 Trips with Tramerigo so far and we love it. We did end up upgrading to the new platform bc we saw the value of having our own concierge to call. My wife and I are in our 70's and aren't to savvy on a computer. We just got back from Greece and they helped us book everything. We stayed in a beautiful condo with a kitchen over the water in Santorini for $583 for the week. Our concierge Jen suggested activities and put our entire trip together for us. Our entire trip was less than $3,000 including airfare, food, activities, etc. Joining Tramerigo has been a blessing for us, our children and grandchildren. Our daughter took the kids to Orlando and booked a 3 bedroom condo a mile from Disney for only $780. We have piece of mind that we've never had before. We just received an email from Tramerigo's flight team for London for only $520 round trip and are highly considering it. We would not have been able to afford these trips if we were booking on our own bc we've tried. Its the best $40 a month we can spend. We hope this helps
November 10, 2023
Unprompted review
Reply from Tramerigo
Thank you for such a wonderful review! We’re thrilled to hear that you and your wife have enjoyed your trips with Tramerigo and that the upgraded platform and concierge service have been valuable for you. It’s fantastic to know you had a memorable stay in Santorini and that your trip to Orlando was a hit with your family. We’re also glad to hear that our flight deals are catching your interest. Your feedback means a lot to us, and we’re so pleased that Tramerigo has provided you with peace of mind and great travel experiences. If you need any more assistance or have questions, we’re here to help!
I was a little skeptical to sign up BUT…
I was a little skeptical to sign up for this zoom presentation because I had been to another one similar a few years ago, wasting my time & energy, but after meeting with a professional travel advisor, she showed me that this membership made sense for me & my family! I really appreciated how thorough my “Go pro advisor” was. She was transparent & explained to me upfront that the “complimentary” 3rd party marketing gift I would get for just attending the presentation would require additional fees & was not coming directly from Tramerigo, but from another marketing company that recruited me to attend.
If I signed up for the membership, I would be set up with way better incentives, one which ended up being a couple of week long stays that I could use in the Resort section on their site. She gave an immediate upgrade & offered what they call a “Go week” & all I have to pay to use it is $159! There’s so many weeks and locations to choose from! Jamaica...here I come!
The flight alert program you automatically get with the membership is also a great benefit. I saw a flight deal to Jamaica for only $237 dollars, round trip, & it is normally $600! The savings is amazing!
Ultimately, the process can take longer than the 45 minutes they say it would take (so give your self more time to be on the call) but it is worth it to sit in & watch, especially if you are taking 1-2 vacations yearly.
I just finished fully booking my 1st vacation with Tramerigo for Christmas week!!! & saved about $1800, compared to the online mark up prices. The travel agent from customer service really helped me to find what I needed for the whole family!
Overall, I am very happy with my investment, as well as the Go Pro I signed up with. She checks in on me and also returns my calls/texts when I have a question or need help with anything.
I recommend this product to any one who is interested in upgrading the quality of their travel style.
October 11, 2023
Unprompted review
Reply from Tramerigo
Thank you for sharing your experience with us! It's great to hear that you had a positive experience with the zoom presentation and found value in signing up for the membership. The thoroughness and transparency of your Go Pro Advisor were appreciated. It's fantastic that you received better incentives, including the Go Weeks. Your upgraded offer and the opportunity to visit Jamaica sound exciting!
The flight alert program provided with the membership seems to be a valuable benefit, especially with the significant savings you mentioned on your trip to Jamaica. Saving $1800 compared to online mark-up prices is quite impressive!
While the process may take longer than expected, it's good to know that it was worth the time investment, especially if you take 1-2 vacations yearly. Booking your first vacation for Christmas week and receiving assistance from the representative in customer service must have been helpful in finding what you needed for the whole family.
It's wonderful that you're satisfied with your investment and the support provided by your Go Pro advisor. Their responsiveness and assistance when you have questions or need help is a great asset. Thank you for recommending this product to others who are interested in upgrading their travel style. Enjoy your upcoming trip to Jamaica!
Travel with Confidence at 200% Gurantee
I must say, I love the software and what it could do, I own about 2 travel memberships and even timeshares as well and all has its own uniqueness, one of the BEST FEATURES of what Tramerigo sets any other travel memberships apart is their 200% price match guarantee. I compared prices with my other memberships and I’m saving close to $20- $40/ night. I travel over 30 days a year and if you do the math that’s a lot of savings. One day, when I retire, I know I’ll have more money in the bank plus more travel days to come. Tramerigo isn’t perfect as I know there’s no perfect company but it does what it says it’ll do, that’s what’s important. I wouldn’t share it with my friends it it wouldn’t work for me and guess what? After a few months, I have 3 of my friends using this and they only vacation about 7-10 days a year and they told me that they’re saving about $250/ vacation. I know it might not look like a lot but in 10 years that’s $2,500. My friend is excited for his retirement. I’m happy for him too. We can travel more together.
Thank you to Tramerigo for allowing us to use the software regardless of my family and I owning others. It added extra perks for us for sure.
September 27, 2023
Unprompted review
Reply from Tramerigo
Thank you for sharing your positive experience with Tramerigo! It's great to hear that you love the software and appreciate its unique features. The 200% price match guarantee is indeed a standout feature, and it's fantastic that you compared prices with your other memberships and found significant savings of $20-$40 per night. With your frequent travel of over 30 days a year, those savings can add up to a substantial amount. It's wonderful that you're confident that Tramerigo will contribute to more savings and travel days in the future, even after retirement.
While no company is perfect, it's important to us that we deliver on our promises. The fact that you have recommended it to three of your friends, who are also experiencing savings of about $250 per vacation, is a testament to its effectiveness. Over time, those savings can accumulate, and it's great to hear that your friend is excited for his retirement, where he can travel more and create shared experiences with you.
Glad we are able to provide you with additional perks. Thank you for sharing your positive feedback, and we hope you continue to enjoy the benefits of Tramerigo and make lasting memories during your travels!
STILL even after their response! Run away as fast as you can
After their answer STILL! Run away as fast as you can. I edited this an added more info. to address their answer. Also, I have all my documentation if anyone is interested!!
BAIT AND SWITCH! I think these happy good reviews are scams themselves…Anyway… The presentation showed wonderful prices especially in air fare. THE BAIT. Once I paid and registered for the software access NOTHING WORKED. I found better prices myself. THEN AFTER BEING STRUNG ALONG FOR TWO MONTHS because my “personal, caring friend rep kept maneuvering me with excuse after excuse then I’m told “Hey we have a new platform. It has great perks! Just register we will waive the $35 activation fee and lower the $49 a month use fee to $39!” THE SWITCH! Nope I had enough! That fee would add over $200 a year to what I would hv been paying. So because my good friend rep swore that if the platform didn’t work he would walk me out of this and get me refunded I held on another two weeks. He always called me back. He would keep his word. Two weeks I haven’t heard from him. I never fell for a scam in my life. I have a graduate degree so I’m not stupid! Tramerigo and Rep D.D. Proved otherwise. Im out $1999. I’m embarrassed, I’m disappointed that I can’t travel. I’m actually shocked that I was finally taken by a scam. RUN AWAY AS FAST AS YOU CAN. Oh yeah and stay away from Branson Missouri travel club scams too. I have ALL my proof if Trustpilot wants it and can get me help to get refunded I’ll show it. Read the reviews carefully not the positive reviews I read actually have used Tramerigo yet. So why would you do a review before you actually use it? Because the rep was so winningly smooth and they must have asked for those to do a review because they know that most of the reviews will be like mine. And yes, my rep was so wonderful but all I got was taken for $1999 and enjoyable conversation with my winningly smooth rep. And to save time a space, also stay away from Branson's Excursions Travel Club. These clubs work together and farm our vulnerabilities to the next club. Never in my life have I ever been taken like this. Never. But here I sit typing my review. Trustpilot, again I tell you if you can help me get help in getting refunded I will provide all the proof I have.
STILL SCAMMED!
Well there you go answering my concerns with no contact info so there is no way for me to address it with you.
I did not say you are associated with Excursions. I warned against them AS WELL!.
You tell me you want to address my concerns and then refer me to your customer service department. You leave no contact info for them and you have no idea that I already addressed this issue with them and they referred me back to Dan Daniels my rep and so called friend who promised to walk me out of this if it didn't work. Then I was referred to a "special customer service rep" and that special rep belonged to your new platform that you tried to switch me into for more money. So of course she couldn't help me and I was referred back to your old platform customer service. Around Around we go. Regarding the 40% discount well I never had a discount and reading your contract doesn't specify any exclusions or special notices. But even 40% is something rather than the nothing you offer. SHAME SHAME SHAME
SO PLEASE REFUND MY $1999 IMMEDIATELY.
Im looking into finding a way to stop you and these types of scams. Anyone interested in forming a class action? Any lawyer out there with older parents who have been scammed like this who will take this on. If we all chip in it might be worth your time.HELP!
August 24, 2023
Unprompted review
Reply from Tramerigo
We sincerely apologize for any inconvenience you may have experienced. We would like to offer you the opportunity to join a Zoom presentation for a tutorial, in order to address your concerns in greater detail. Our customer service department is the best point of contact for any issues you encounter, as they are well-equipped to guide you through every aspect of our program, including its functionality and software navigation. While we strive to provide a user-friendly experience, we offer additional benefits that are categorized separately on our website.
Moreover, our ability to save you money depends on the markups imposed by retail sites on their inventory. If a public retail site increases prices by 40%, for example, we can only offer a corresponding 40% savings. However, if there is no markup applied, there will be no percentage savings available. It's important to note that this is just one aspect of our website, and the savings mechanism varies depending on the type of booking you are interested in. We can provide a comprehensive explanation of these details during the tutorial.
Regarding the price points you mentioned, we would appreciate further clarification to identify the specific issue and address any potential miscommunication.
Lastly, we want to clarify that we have no affiliation with Branson Excursion Travel Club or any other clubs or timeshares.
Presentation for tramerigo package
We listened to the presentation and it all sounded so easy..but then after I bought the package I had alot of trouble navigating and trying to figure it all out. I got very discouraged 😞. But then I called our agent Chris Tescher back and he took time out of his Saturday to do another zoom call with us and explained it a bit more. Haven't actually used it yet...but was impressed how helpful he was. I do hope it is a good opportunity for us to travel more and cheaper !!
October 19, 2023
Unprompted review
Reply from Tramerigo
Thank you for sharing your feedback with us. We apologize for any difficulties you experienced while navigating and trying to figure out our package after purchasing it. We understand how discouraging that can be, and we sincerely apologize for any frustration it may have caused. We have many more features than you’d find on the retail sites, so there can be a learning curve when first using the site.
We're glad to hear that you reached out to our agent, Chris Tesche, and that he took the time to schedule another Zoom call with you to provide further explanation. We strive to provide excellent customer service, and we appreciate your recognition of Chris's helpfulness. We hope that his guidance has clarified any confusion and instilled confidence in the opportunity our membership presents.
We understand your desire to travel more and at a more affordable rate. While you haven't had the chance to use our services yet, we remain committed to helping you make the most of your membership. Should you have any further questions or need assistance in the future, please don't hesitate to reach out to us or Chris directly. We value your satisfaction and want to ensure you have a positive experience with Tramerigo.
Thank you for choosing Tramerigo, and we hope that your future experiences with our membership exceed your expectations, allowing you to enjoy more travel opportunities at a more affordable cost.
Honestly?
Honestly? I was very skeptical when I’ve been redirected to the account manager for listening and deciding on my membership. But I was lucky to meet Sam, and in 40 minutes completely changed my original opinion about participation in this program. Sam has opened my eyes and delivered the information on traveling opportunities with a very high level of professionalism, dedication, and knowledge. In addition, we’ve had a wonderful conversation on our life experience and future expectations!
I just got retired recently, after more than 40 years of intensive working in Engineering. Now I have an exceptional willing to travel, and get my life turned in right direction, toward exploring beautiful places, meeting good people, and enjoying every single moment of life. Thanks Sam for bringing me such opportunity! Hope I will not be disappointed.
October 12, 2023
Unprompted review
Reply from Tramerigo
Thank you for sharing your experience with us. We are thrilled to hear that your initial skepticism was transformed into a positive impression after meeting Sam. It is wonderful to know that Sam's professionalism, dedication, and extensive knowledge about traveling opportunities made a significant impact on your decision to join our program.
We understand that retirement marks a new chapter in life, and we are delighted to be a part of your journey towards exploring beautiful places, meeting new people, and savoring every moment. We appreciate your trust in Tramerigo and Sam's guidance in providing you with this exceptional opportunity.
Rest assured, we are committed to ensuring your satisfaction as a member and delivering on the promises we made during our conversation. Should you have any questions or need any assistance along the way, please do not hesitate to reach out to our team. We are here to support you and ensure your travel experiences are truly memorable.
Thank you once again for your kind words, and we look forward to creating amazing travel memories together!
My experience with Tramerigo was… really good!
My experience with Tramerigo was excellent. I was most struck by how "real" the people are that I spoke with on my zoom call. They were really down to earth. There was Joe who took me through the "tour" and then the icing on the cake was Chris Tesche. He was so amazing and by his actions, I knew that he really cared about my experience and satisfaction with Tramerigo. He hooked me up big time and I am forever grateful. Can't wait to begin all my travel journeys using the wholesale rates and added perks I have gained through the Tramerigo family.
October 11, 2023
Unprompted review
Reply from Tramerigo
Thank you for sharing your wonderful experience with Tramerigo. We are thrilled to hear that you had an excellent encounter with our team during your zoom call. Our priority is to provide genuine and down-to-earth service to our valued members, and we are delighted that you felt this during your interaction with Joe and Chris.
We are particularly pleased to hear that Chris went above and beyond to ensure your satisfaction and made you feel cared for throughout the process. We will be sure to pass along your kind words to both Joe and Chris, as they will be thrilled to know that their efforts made a positive impact on your journey with Tramerigo.
As a member of the Tramerigo family, you now have access to our exclusive wholesale rates and additional perks that will enhance your travel experiences. We are excited to be a part of your upcoming journeys and look forward to providing you with exceptional service and memorable adventures.
Should you need any assistance or have any questions, please do not hesitate to reach out to our team. We are here to support you every step of the way and ensure your travel experiences with Tramerigo are truly extraordinary.
Thank you once again for your kind words, and we can't wait to see you embark on your exciting travel adventures with us!
NOTHING is FREE
The promise of 2 round trips and a Bonus hotel stay!
Only when you go to activate voucher, its 199$ pp. plus 50$ to activate..I was never going to use hotel anyway..
HORRIBLY misleading..
listening to a timeshare deal is better ;) they give you a FREE gift for listening.
TRamerigo gives you bullshite. plus the hotels are not top notch at all.
October 4, 2023
Unprompted review
Reply from Tramerigo
It sounds like you are not a member of Tramerigo and are referring to the marketing gift offered to you by the 3rd party-vendor.
We apologize for any confusion and inconvenience you experienced with that marketing gift. We want to clarify that this gift is separate from the benefits and services provided to Tramerigo members.
The third-party vendors mention that while the certificate itself may be free, it is important to note that taxes and fees apply, which are the responsibility of the recipient. Once those terms are accepted, guests are then invited to attend a presentation with Tramerigo. During our presentation, we make an effort to emphasize this by clearly stating that taxes and fees are not covered by Tramerigo. Additionally, our Go Pros reiterate this information during their discussions with potential members, ensuring that there is no misunderstanding regarding the associated costs. Due to limitations of certain marketing gifts, we do try our best to exchange them with a gift of more value and less headache to our new members.
We regret any miscommunication that may have occurred and appreciate your feedback. Our aim is to provide transparent and accurate information to all individuals interested in becoming Tramerigo members. If you have any further questions or concerns, please do not hesitate to reach out to our customer service team, who will be more than happy to assist you.
Thank you for bringing this matter to our attention, and feel free to become a member so that you never have to deal with these marketing gifts ever again :)
Huge scam
Huge scam! They lie and it’s definitely not what they claim. 2 of my friends were also scammed by them! DO NOT FALL FOR IT.
August 11, 2023
Unprompted review
Reply from Tramerigo
After conducting a search in our database, we have confirmed that you did not sign up for a Tramerigo membership. We apologize for any confusion or misunderstanding regarding your previous statement. Can you please provide us with the contact information of your friends to help us resolve their concerns? Are they members?
At Tramerigo, we take pride in our live presentations conducted in a group setting. During these presentations, we showcase real-time examples of savings and provide direct comparisons with retail websites suggested by our guests. Following the presentation, we offer the opportunity to connect with one of our Go Pros who can offer a more in-depth introduction to the additional benefits of our membership. This includes showcasing further examples to demonstrate the unbeatable nature of our rates compared to retail public sites.
We understand the importance of distinguishing ourselves from competitors who rely solely on screenshots or hypothetical examples. Our commitment to providing live presentations sets us apart, as it allows potential members to witness the genuine value and benefits firsthand.
To continuously improve our process, we appreciate your feedback regarding any specific areas where we could enhance the clarity or effectiveness of our presentations. We strive to ensure that all potential members have a comprehensive understanding of our offerings and feel confident in their decision to join Tramerigo.
Thank you once again for sharing your thoughts, and we apologize for any confusion that may have arisen. If you have any further questions or suggestions, please do not hesitate to contact our customer service team. We value your input and are dedicated to providing the best possible experience for our potential and existing members.. We hope to have the opportunity to restore your trust in Tramerigo.
This company is a scam…STAY AWAY!
June 16, 2023
Unprompted review
Reply from Tramerigo
We're sorry to hear that you feel this way. We take such allegations seriously and would like to investigate this matter further to address any concerns you may have. Could you please call to provide us with more details about your experience or specific issues you encountered? Our goal is to ensure customer satisfaction and we are committed to resolving any problems or misunderstandings.
I attended a zoom meeting in April of…
I attended a zoom meeting in April of 2023 the first call was a promised trip to the Virgin Islands witch is were I put in for the raffle I attended the meeting and was told I would get the voulchers for the trip same day I called the next day asking for the vouchers I was told they was under staffed and hadn’t gotten around to it weeks and days went by I called and called and it change from a flight to the Virgin Islands to a 4 night cruise Everytime I called I got a different story I called today because I tried to use my voucher after activating it and it asked for more money after I activated it witch is crazy I called the cruise line to the where the voucher was they said they never heard of this type of voucher and it’s no where to be found I feel so sorry for the people who signed up for this timeshare they are in for some straight lies and misleading information
August 28, 2023
Unprompted review
Reply from Tramerigo
Thank you for bringing this matter to our attention. We apologize for any inconvenience or confusion you may have experienced. It is important to clarify that Tramerigo is not a timeshare company. We specialize in helping people access wholesale rates for various types of travel.
Regarding the marketing gift you mentioned, We want to clarify that this gift is separate from the benefits and services provided to Tramerigo members. The gift was offered by a third-party company that directed you to our presentation. Each certificate provided by the third-party company includes a contact number for assistance with any issues or concerns. Please note that neither Tramerigo nor the cruise company is fully equipped to handle issues related to the marketing gifts, as there are hundreds of third-party marketing companies that offer their own gifts.
Additionally, it is essential to understand that these marketing gifts may have taxes and fees for which the recipient is responsible. The third-party marketing companies typically ensure that this is communicated and understood before directing individuals to our presentation.
We apologize for any miscommunication or delays in receiving the vouchers you were promised. We understand your frustration, and we want to address your concerns to ensure a resolution. Please contact our customer service team, and we will do our best to assist you and provide any necessary clarification or support.
Once again, we apologize for any inconvenience caused, and we appreciate your feedback. We are committed to improving our processes and ensuring that our potential and existing members have a positive experience with Tramerigo. We hope to have another opportunity to welcome you as a member as our reviews demonstrate high member satisfaction, distinguishing them from guests who solely receive gifts from the marketing companies.
They have very bad customer service
They have very bad customer service, not atall helpful and more expensive than if you compare prices on line.
August 22, 2023
Unprompted review
Reply from Tramerigo
We apologize for any confusion or misunderstanding regarding your previous statement.
At Tramerigo, we take pride in our live presentations conducted in a group setting. During these presentations, we showcase real-time examples of savings and provide direct comparisons with retail websites suggested by our guests. Following the presentation, we offer the opportunity to connect with one of our Go Pros who can offer a more in-depth introduction to the additional benefits of our membership. This includes showcasing further examples to demonstrate the unbeatable nature of our rates compared to retail public sites.
We understand the importance of distinguishing ourselves from competitors who rely solely on screenshots or hypothetical examples. Our commitment to providing live presentations sets us apart, as it allows potential members to witness the genuine value and benefits firsthand.
To continuously improve our process, we appreciate your feedback regarding any specific areas where we could enhance the clarity or effectiveness of our presentations. We strive to ensure that all potential members have a comprehensive understanding of our offerings and feel confident in their decision to join Tramerigo.
Thank you once again for sharing your thoughts, and we apologize for any confusion that may have arisen. If you have any further questions or suggestions, please do not hesitate to contact our customer service team. We value your input and are dedicated to providing the best possible experience for our potential and existing members.. We hope to have the opportunity to restore your trust in Tramerigo.
This is total scam ,dont fall for it
This is total scam ,dont fall for it. they are giving 3-4% on all good hotel so you can not claim 110% as promised.
All vacation vouchers are scam too , nothing good hotel or good date those are available. total scam , run away.
August 16, 2023
Unprompted review
Reply from Tramerigo
We apologize for any dissatisfaction you may have experienced. Please note that our price match guarantee is always available to you, regardless of the potential savings. It is important to clarify that our promise lies in offering wholesale rates rather than guaranteeing significant percentage savings on every booking. The amount we can save you depends on the markup applied to each booking. If there is no markup, the savings may not be substantial.
It is worth mentioning that popular vacation destinations during peak seasons tend to offer higher savings compared to less popular or remote destinations during low seasons. To ensure transparency and provide accurate comparisons, we prioritize showcasing live examples and conducting apples to apples comparisons with retail websites suggested by our guests during the group presentation. This process is further reinforced when you interact with the assigned Go Pro after the presentation.
Regarding the marketing gift, it is important to clarify that this is offered by a third-party vendor and does not directly reflect the benefits provided by Tramerigo. These gifts are primarily aimed at helping hotels fill their vacant units, which would otherwise result in financial losses. As a result, recipients of these gifts are typically responsible for paying only the taxes and fees associated with the certificate, rather than the full retail price of the hotel stay.
This arrangement benefits both parties involved. By accepting the available dates at hotels that require assistance with bookings, you are able to enjoy the significant advantage of paying only the taxes and fees. Simultaneously, the hotels benefit by covering the costs associated with maintaining those rooms.
We regret any negative perception you may have developed towards Tramerigo, and we sincerely apologize for any misunderstandings that may have arisen. Our intention is to provide clarity and restore your faith in our company. If you have any further questions or concerns, please do not hesitate to reach out to us. We are committed to addressing any issues and ensuring that you have a positive experience with Tramerigo. We suggest revisiting us by scheduling a zoom tutorial so we can share with you how to find the savings you are looking for. We are happy to help :)
Thank you for bringing this matter to our attention, and we appreciate the opportunity to provide clarification.
No Sale
We sat through their presentation on Zoom because we missed the one in person in town. They give a great presentation. We were then sent to a breakout room with the "closer". She was also very good. She asked us where we would like to go as an example of the savings. We chose Barcelona for 4 days. She chose a 4 star hotel and it looked very nice and had "40% savings". So far so good but I was online and could check Expedia while she was talking. Tramerigo had a king room and we could get the same room on Expedia for the same dates for about the same price. We were done and then she let us know our "complimentary hotel and airfare" incentive was going to cost $450 for taxes and fees. When we get the actual voucher, we shall see if it is worth anything.
August 2, 2023
Unprompted review
Reply from Tramerigo
Thank you for sharing your experience with Tramerigo. We appreciate your feedback and want to ensure that you receive accurate information about our offerings.
We understand that during the presentation, you had the opportunity to compare our rates with those available on Expedia. We conduct thorough apples to apples comparisons with retail travel websites to demonstrate the unbeatable value we provide to our members. It is important to note that retail sites often do not include all fees until the final stages of the booking process, which can result in retail prices that exceed what our algorithm initially displays.
Regarding the "complimentary hotel and airfare" incentive, we would like to clarify that while the cost of the certificate is indeed covered, there are taxes and fees associated with redeeming the incentive which is mentioned by the third-party vendor prior to attending our presentation. During our presentation, we make an effort to emphasize this by clearly stating that taxes and fees are not covered by Tramerigo. Additionally, our Go Pros reiterate this information during their discussions with potential members, ensuring that there is no misunderstanding regarding the associated costs. Due to limitations of certain marketing gifts, we do try our best to exchange them with a gift of more value and less headache to our new members.
We appreciate your patience and understanding. We strive to provide valuable incentives to our members and want to ensure that you have a positive experience when redeeming them.
If you have any further questions or concerns, please do not hesitate to reach out to our team. We are here to address any issues and provide clarification to ensure your satisfaction with Tramerigo.
Thank you for bringing this matter to our attention, and we apologize for any confusion that may have arisen.
Scammers and liars
I received a phone call promising either airfare or cruise and hotel night stays in exchange for attending a presentation. The initial caller indicated that they were not trying to sell me anything.
Two days later, I attended the presentation and lo and behold, it was a sales pitch for membership in a travel club. The presenter claimed that their service could provide significant travel discounts by joining their club for an initial fee of $5,999 and $299 yearly renewal fee. They showed pre-loaded (and what I presumed to be modified) web pages in their portal which claimed rates far below regular room rates. After the presentation, we were passed on to another agent who would try to close the deal. Red flags when the agent was unable to provide any further details about their program or offer any guarantee on their savings compared to other OTAs (online travel agencies). To add insult to injury, their promised incentive for attending the presentation required an additional $50 activation fee and purported taxes and fees of $199 per person. I checked it out and found terms and conditions which contain additional stipulations such as: required 30 day notice for travel, additional hotel/resort/condo fees and miscellaneous tax not included, departures and check-in only Sunday, Monday, and Tuesday, and finally- terms subject to change without notice.
If this introduction is any indication of things to come, they will lie to get you to sign up and make it nearly impossible to benefit from their service. Will not be spending any money with them and recommend staying away from this company.
July 21, 2023
Unprompted review
Reply from Tramerigo
Thank you for providing your feedback on your experience with Tramerigo. We appreciate your comments and want to ensure that you have a clear and accurate understanding of the benefits we offer.
At Tramerigo, we are extremely confident in the savings we provide to our members. In fact, we offer a unique 200% price guarantee that sets us apart from other companies in the travel industry. This guarantee is a testament to our commitment to offering unbeatable rates and ensuring your satisfaction.
We understand that our representatives may vary in experience, particularly as we continue to grow and adapt to the increasing number of new members since transitioning to the Zoom platform. We apologize if the representative you interacted with was unable to effectively communicate the details of our savings guarantee. We strive to continuously improve our training and communication processes to ensure that all of our representatives are well-equipped to meet your needs.
At Tramerigo, we take pride in our live presentations conducted in a group setting. During these presentations, we showcase real-time examples of savings and provide direct comparisons with retail websites suggested by our guests. Following the presentation, we offer the opportunity to connect with one of our Go Pros who can offer a more in-depth introduction to the additional benefits of our membership. This includes showcasing further examples to demonstrate the unbeatable nature of our rates compared to retail public sites.
We understand the importance of distinguishing ourselves from competitors who rely solely on screenshots or hypothetical examples. Our commitment to providing live presentations sets us apart, as it allows potential members to witness the genuine value and benefits firsthand.
The third-party vendors mention that while the certificate itself may be free, it is important to note that taxes and fees apply, which are the responsibility of the recipient. Once those terms are accepted, guests are then invited to attend a presentation with Tramerigo. During our presentation, we make an effort to emphasize this by clearly stating that taxes and fees are not covered by Tramerigo.
We take great pride in the positive reviews we receive from our actual members who have utilized our travel platform. These members have experienced firsthand the significant savings and benefits we offer for their vacations, allowing them to create beautiful memories with their families. Our aim is to provide access to destinations and luxury experiences that may have otherwise been out of reach if booked through retail travel sites. The satisfaction of our members is of utmost importance to us, and we are glad to see their happiness reflected in our reviews.
We understand that there may have been misunderstandings or perspectives that left you unsure about our services. We would like to extend our invitation for you to revisit our Zoom presentation, where we can go into more detail and address any concerns or questions you may have. Our goal is to ensure that you have a clear understanding of the benefits and potential savings available to you and to do justice in correcting any misunderstandings that may have influenced your perspective. Our doors are always open, and we are here to assist you in any way we can.
If you would like to schedule a follow-up Zoom presentation or if you have any further inquiries, please do not hesitate to reach out to our team. We are committed to providing exceptional service and ensuring that you have a positive experience with our travel platform.
Thank you for bringing your concerns to our attention. We value your feedback, and we look forward to the opportunity to address any misunderstandings and demonstrate the value we can offer to you.
Not worth it!
Went to book a cruise and was charged fees to book the cruise. So why did I pay to join if you still have to pay fees. I could have booked my own cruise and no fees attached. Big rip off. Never again!
July 22, 2023
Unprompted review
Reply from Tramerigo
It sounds like you are not a member of Tramerigo and are referring to the marketing gift offered to you by the 3rd party-vendor.
We apologize for any confusion and inconvenience you experienced with the marketing gift. We want to clarify that this gift is separate from the benefits and services provided to Tramerigo members.
When booking cruises, it is important to note that taxes and fees, such as port charges, are customary and apply to all bookings. The marketing gift provided aims to cover the cost of the cruise itself, excluding the taxes and fees associated with the booking. In other words, the certificate removes the price of the cruise portion, but it does not exempt you from the taxes and fees that are part of the overall booking process. It is essential to be aware of these additional costs when utilizing the marketing gift.
The third-party vendors mention that while the certificate itself may be free, it is important to note that taxes and fees apply, which are the responsibility of the recipient. Once those terms are accepted, guests are then invited to attend a presentation with Tramerigo. During our presentation, we make an effort to emphasize this by clearly stating that taxes and fees are not covered by Tramerigo. Additionally, our Go Pros reiterate this information during their discussions with potential members, ensuring that there is no misunderstanding regarding the associated costs. Due to limitations of certain marketing gifts, we do try our best to exchange them with a gift of more value and less headache to our new members.
We regret any miscommunication that may have occurred and appreciate your feedback. Our aim is to provide transparent and accurate information to all individuals interested in becoming Tramerigo members. If you have any further questions or concerns, please do not hesitate to reach out to our customer service team, who will be more than happy to assist you.
Thank you for bringing this matter to our attention, and feel free to become a member so that you never have to deal with these marketing gifts ever again :)
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