Tramerigo Reviews 98

Reply from Tramerigo

Nov 22, 2023

We apologize for any confusion and inconvenience you experienced with the marketing gift. We want to clarify that this gift is separate from the benefits and services provided to Tramerigo members.

The third-party vendors mention that while the certificate itself may be free, it is important to note that taxes and fees apply, which are the responsibility of the recipient. Once those terms are accepted, guests are then invited to attend a presentation with Tramerigo. During our presentation, we make an effort to emphasize this by clearly stating that taxes and fees are not covered by Tramerigo. Additionally, our Go Pros reiterate this information during their discussions with potential members, ensuring that there is no misunderstanding regarding the associated costs. Due to limitations of certain marketing gifts, we do try our best to exchange them with a gift of more value and less headache to our new members.

We experienced temporary disruptions with our flight alerts due to technical difficulties. However, we promptly identified and resolved the issue, ensuring that the alerts are now operational again. We are confident that with the flight alerts in place, your experience will be greatly improved. Many long-term members of our program have found immense value in this feature alone and have remained loyal to our service over the years.

It's important to note that the discounts we offer are contingent upon various factors, including the travel season, booking quality, and the demand for the specific area you are booking. Retail sites tend to adjust their prices accordingly when an area is highly sought after. For instance, if the inventory is marked up by 50%, we can offer a corresponding 50% savings. Conversely, if the markup is only 2%, we can provide a 2% savings. We prioritize transparency and ensure our members understand that savings may not always be possible when there is no markup to be saved.

To support your navigation of our website and share best practices, we invite you to schedule a tutorial session at your convenience. Our representatives are dedicated to spending as much time as necessary to help you feel more comfortable with the website's functionalities. Please reach out to us to schedule a tutorial, and we will gladly assist you.

Our membership base primarily consists of individuals who travel once a year, and they have found significant value in our services based on their travel frequency. We strive to extend invitations to individuals who travel enough to truly benefit from our offerings. While our core focus lies in being a travel company, it is worth noting that a substantial number of our members have reported savings that exceed their membership dues through benefits beyond travel expenses. Additionally, our members enjoy savings on their vacations as well.

During our brief presentation, we do not cover these additional benefits in detail due to time constraints. However, we would be more than happy to discuss these benefits with you personally. We believe that allowing our members to discover these additional savings on their own creates a sense of delight as we strive to exceed expectations. Our intention is to underpromise and overdeliver on the value we provide.

Reply from Tramerigo

Nov 15, 2023

Thank you for sharing your wonderful experience with Tramerigo. We are thrilled to hear that your sister's recommendation and her own savings convinced you to join our membership program. It is fantastic to know that your trip to Singapore turned out to be a great decision, resulting in savings that exceeded the cost of your membership. We are delighted that you found incredible value in joining Tramerigo.

We understand that every travel booking may not yield the same level of savings, but we are pleased to hear that overall, your experiences have been phenomenal. We appreciate your honesty in mentioning that some savings were smaller, such as saving $20 on a hotel for a night. Nonetheless, we are glad that the majority of your bookings have provided significant savings.

We are truly honored that you wish you had discovered Tramerigo earlier. Your recommendation means a lot to us, and we are grateful for your trust and support. As a member, we will continue to strive to provide you with exceptional service and maximize your travel savings.

If you have any questions or need assistance with future bookings, please do not hesitate to reach out to our team. We are here to ensure that your travel experiences with Tramerigo continue to be remarkable.

Thank you once again for sharing your positive feedback, and we look forward to helping you create more incredible travel memories!

Reply from Tramerigo

Nov 22, 2023

Thank you for sharing your positive experience with Tramerigo! We're thrilled to hear that our platform has been a valuable money-saving resource for your travel needs. It's fantastic that we've been able to find you the best deals on flights and hotels, resulting in substantial savings. We understand that travel expenses can often be a source of stress, especially for businesses, and we're glad to have alleviated that burden for you and your accounting team.

In addition, we take pride in offering a wide range of options, including high-quality establishments, to cater to different preferences. It's great to hear that our platform has been able to accommodate your employees' preferences in the beauty industry.

We appreciate your recommendation and encourage others to give Tramerigo a try for their travel needs. Should you have any further questions or need assistance, please don't hesitate to reach out. We're here to provide continued support and help you make the most of your travel experiences.

Reply from Tramerigo

Updated Aug 12, 2024

Thank you for your feedback. We’re sorry to hear about your frustrations with the website and the process for adding your credit card. We use the same photos provided by resorts and hotels as other booking platforms like Expedia, but unfortunately, some properties may not update their images frequently, which can result in outdated pictures. We understand how important up-to-date visuals are and are working to improve this aspect. Your comments about the user interface are noted, and we appreciate your patience as we strive to enhance your experience. If you have any further concerns or need assistance, please reach out to us directly

Tramerigo Customer Service: 786 845 6955

Reply from Tramerigo

Nov 22, 2023

Thank you for sharing your incredible experience with Tramerigo! We're thrilled to hear that utilizing the Travel Passes from your Freedom membership resulted in such substantial earnings. It's fantastic that you were able to invite your friends on a memorable trip to Utah and they could benefit from using your travel pass to book their accommodations and other travel essentials.

We're delighted to offer our members the flexibility to use their earned points to pay for future trips and even purchase gift cards. It's wonderful to hear that you were able to acquire a much-needed laptop for your job and utilize the remaining points to cover the airfare for your upcoming trip to London. Maximizing the value of your points is a great way to make the most of your Tramerigo membership.

We appreciate your feedback about the new discounted flight software, and we're pleased to know that you plan to use your points to pay for flights going forward. We apologize for not providing a referral fee in this instance, but we're glad to hear that a couple of your friends have become members after witnessing the amazing benefits of our company.

Thank you for awarding us with a 5-star rating! We sincerely appreciate your support and look forward to continuing to exceed your expectations in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

Reply from Tramerigo

Nov 22, 2023

Thank you for sharing your positive experience with us! We're thrilled to hear that you and your wife have been able to travel approximately 4 times a year and achieve significant savings each time. We understand that flexibility can be necessary to secure the best deals, and we appreciate your willingness to adapt.

It's great to hear that even when you had to stay in a 4-star Marriott instead of the Hilton you initially desired, you still saved 40% compared to a 7% savings. As your representative explained, the savings may vary depending on the level of markup present. We strive for transparency in communicating this aspect to our members.

While the savings may not always be substantial, we're glad to hear that you value the overall quality and experience of the 4-star accommodations. After all, the most important aspect of a trip is often exploring the destination rather than spending time in the room itself.

We're delighted to hear that you are satisfied with the savings and the service provided by your representative. We truly appreciate your support and thank you for sharing your positive feedback. If you have any further questions or need assistance with your future travels, please don't hesitate to reach out. Safe travels and happy adventures!

Reply from Tramerigo

Nov 22, 2023

Thank you for taking the time to share your incredible experience with us! We're thrilled to hear that you had an amazing experience and found our customer service to be exceptional. Providing outstanding service is a top priority for us, and we're delighted that our efforts have made a positive impact on your experience.

We're also glad to know that you found our overall value to be exceptional. We strive to provide our customers with the best possible value for their travel needs, and it's rewarding to hear that we've met your expectations.

We sincerely appreciate your recommendation to others. Word-of-mouth referrals are incredibly valuable to us, and we're grateful for your support. If you or anyone you know have any further questions or need assistance, please don't hesitate to reach out. We're here to continue providing you with amazing experiences and exceptional value.

Reply from Tramerigo

Jun 23, 2023

Thank you for the glowing review! It's great to hear that you have been able to save on your hotel stays with your membership. We are happy that we were able to help make your mom's dream trip to Cabo a reality and that she had the time of her life. Family is important to us. Our mission is to provide our members with exclusive access to unbeatable hotel deals, and we're happy to hear that our services have helped you and your loved ones to create unforgettable memories. Thank you for the recommendation, and we look forward to continuing to serve you with exceptional value and service.

Reply from Tramerigo

Jun 23, 2023

Thank you for sharing your positive experience with us! We are thrilled to hear that our representative was able to convince you to join our services and that you were able to save 34% off your Royal Caribbean booking as well as access high-end hotels that were previously out of reach. Providing our clients with exclusive deals and access to luxury accommodations is our top priority, and we are glad that we were able to deliver on that for you. We hope that your future travels continue to exceed your expectations and that you consider using our services again.

Reply from Tramerigo

Jun 23, 2023

Thank you for your positive review! We are thrilled to hear that our services were able to help you save big on your recent trip to San Diego. We understand that it can be difficult to trust new companies, and we appreciate your efforts to ensure that we were the right fit for you. We hope that you had a wonderful time and that you will consider using our services again in the future.

Reply from Tramerigo

Jun 23, 2023

Thank you for taking the time to write this wonderful review! We are so happy to hear that you and your family have been members with us for three years, and that you have consistently enjoyed our outstanding prices and exceptional service. We always strive to offer unbeatable wholesale rates and are thrilled to hear that you appreciate our efforts. It's great to hear that our team has been able to help you create wonderful summer memories, and we hope to continue doing so for many years to come. Thank you for being a loyal member of Tramerigo, and we look forward to serving you and your loved ones again in the future!

Reply from Tramerigo

Jun 23, 2023

Thank you for taking the time to write this review! We are grateful to hear that you recently signed up for our services and that the process was smooth, with the help of our representative, Royal. We always strive to provide our clients with exceptional service and value, and it's great to hear that you had a positive experience. We are excited for you to book future travel and provide you with exclusive deals and access to accommodations many wouldn’t believe they could boot if they had to pay retail rates. Thank you for choosing Tramerigo, and we look forward to serving you for years to come!