transfergo.com Reviews 

38,710
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 834 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast transaction speeds, low fees, and the incredibly helpful support team members who resolve issues with great professionalism. Many people also find the digital platform very reliable, convenient, and safe for sending money internationally to family and friends without experiencing any unnecessary stress. Some reviewers were not happy with unexpected payment delays, frequent verification hurdles, and transactions getting stuck in processing stages. Some customers also mentioned that customer support could sometimes feel unhelpful, generic, or unresponsive when dealing with blocked accounts and urgent inquiries.

What people talk about most

Service

Clients share positive opinions on service, frequently praising the fast transaction speeds, fair exchange... See more

Payment

Reviewers express mixed feelings about payment experiences, as some customers praise the fast transfers,... See more

Customer service

Consumers find customer service to be positive, frequently praising the team for being polite, responsive,... See more

Staff

Users describe positive interactions with staff, frequently highlighting fast response times and professional... See more

User experience

People report positive experiences with user experience, highlighting that the platform is fast, reliable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using their service for over 6 years, back when not many people even knew about them. They are reliable and trustworthy. I’ve never had a moment where I felt like I shouldn’t trust th... See more

Company replied

Rated 5 out of 5 stars

I’ve always had a positive experience with TransferGo. The service has always been reliable, fast, and easy to use, which gives me peace of mind whenever I need to send money. What stands out the m... See more

Company replied

Rated 5 out of 5 stars

Always liked transfer go and been using them for many years, they quick, easy and promptly send your money to recipient. When problem arises they quick to sort you out, and the customer service team... See more

Company replied

Rated 5 out of 5 stars

My experiance with TransferGo is positiv. They are very profesional and they demand proof of your reason for the transfer, your relationship with the reciver, and your source of fonds. It can maybe be... See more

Company replied


Company details

  1. Money Transfer Service

Written by the company

For over a decade, TransferGo has made sending, receiving and managing money worldwide faster, simpler, and more affordable.

Send receive and manage money globally

Written by the company

Fast, secure and low-cost
Hold exchange and transfer multiple currencies effortlessly, all in one app.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

39K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(38,710)

1,439 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've had a very poI've had a very positive experience with TransferGositive experience…

I've had a very positive experience with TransferGo. Their customer support team is always willing to help and genuinely tries to find solutions whenever an issue comes up. What impressed me most is how quickly they respond to emails and keep customers informed throughout the process. The team is professional, friendly, and efficient, making international transfers much less stressful. It's great to know that there is always someone available to assist when needed. Highly recommended for both their service and excellent customer support.

June 29, 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you so much for your thoughtful review, Sahar! 💙 We're delighted to hear that our support team has made your experience smooth and stress free. Your kind words mean a lot to us, and we truly appreciate your recommendation!

Rated 5 out of 5 stars

great Miss

great Miss. Antasiia V. is excelent 👏👏👏

June 29, 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you so much for your wonderful feedback, Yaj! 👏 We're thrilled to hear Anastasiia made such a great impression. We'll be sure to share your kind words with her. 😊

Rated 5 out of 5 stars

Fast and reliable

Fast and reliable

June 29, 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you for your kind words, Meral! 😊 We're so happy to hear you found our service fast and reliable. We truly appreciate your support!

Rated 4 out of 5 stars

AI an answernaughty wasn't stubborn:;Thanks

l have to deal to AI an answernaughty ! at 1st but l could reach at soon to online support, either 😀Thanks to Natalia K , who is an intelligent and fast support with her answer❤️

June 27, 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you so much for your lovely review! 😀 We're glad you were able to reach our support team, and we'll be sure to pass your kind words on to Natalia. ❤️

Rated 5 out of 5 stars

No trouble sorted the problem straight…

No trouble sorted the problem straight away really helpful and easy to do

June 27, 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you for your feedback, Ian! 😊 We're so glad you've had a great experience with us. We really appreciate your support!

Rated 5 out of 5 stars

Bestand easy to use

Bestand easy to use. Sends within 20 minutes

June 26, 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you for your wonderful review, Samuel! We're so glad you found the service quick and easy to use. We appreciate your support!

Rated 5 out of 5 stars

Thanks a lot

Thanks a lot. Customer helped me nicely. I had no doubt. Its a trustworthy application.

June 22, 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you for your kind words, Yagiz! 😊 We're so happy to hear you had a great experience with our customer support team and that you find the app trustworthy. Thanks for your support!

Rated 5 out of 5 stars

Customer service

Had a problem with my transfer, got in touch with customer support and Natalia got back to me within mins and initiated a refund immediately I requested for it.

June 17, 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you for your review, Abayomi! We're so glad Natalia could respond quickly and help arrange your refund right away. We'll be sure to share your kind words with her. 💛

Rated 1 out of 5 stars
transfergo.com logo

Reply from transfergo.com

Thank you for sharing your feedback, Vadym. We can confirm that we have successfully completed both of your recent transfers from our side.

We have reached out to you privately via email to provide the official supporting documents. As mentioned, the funds are safely on their way and will reach the recipient by the promised delivery time.

We keenly await your reply to our email to confirm that everything has been safely received and resolved for you!

Rated 5 out of 5 stars

The best attentions with my problems

The best attentions with my problems

June 17, 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you for your kind words! 😊 We're so glad we could help with your problems and provide the support you needed. We truly appreciate your feedback!

Rated 5 out of 5 stars

Seamless

Seamless processes.

June 17, 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

That’s wonderful to hear! ✨ We’re so glad your experience is seamless! 🙌

Rated 5 out of 5 stars

All his help was helpful

All his help was helpful. Service application solution everting

June 17, 2026
Unprompted review
transfergo.com logo

Reply from transfergo.com

Thank you for your review, Mihaela! 😊 We're glad to hear our support was helpful and that you had a positive experience with our service and app. We appreciate your feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look