Kept informed stage by stage from ordering to when being delivered. Courier let down, as left at a neighbouring unit after driving past our unit not once but twice.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a package delivered which went missing.I never signed for it as the couriers said and no proof was given Transquip are now sending a replacement which is fantastic Couriers need to be more res... See more
Company replied
Great service from first initial contact. Ordered on the Wednesday and was ready for collection on the Friday as I was having trouble finding the aluminium I required. Would highly recommend and w... See more
Company replied
From online order to delivery was seamless.... well done Delivery was a day earlier than predicted and the delivery driver actually delivered it.... horror stories in this case not founded! Well don... See more
Company replied
Company details
Written by the company
TransQuip are the UK’s market leading Manufacturer and distributor of Commercial Vehicle Equipment and accessories. Supporting Vehicle manufacturers, convertors and end users with a vast range of products for every commercial vehicle use and application. We know how important it is to optimise the efficiency of your operation and keep your fleet compliant, in good working order and to be a safe environment for your staff. Our mission is to provide our customers with a comprehensive range of top-quality products for next day delivery to minimize downtime and maintain their vehicles. By harnessing the strength of our buying power and extensive stockholding TransQuip are committed to supporting your LCV equipment needs and our extensive range covers: Body Fittings Toolboxes and storage Beacons and electrical Vehicle security Racking and storage systems Fire extinguishers and first aid kits Operator welfare and PPE
Contact info
Oakwood Park, BS16 3JA, Bristol, United Kingdom
- 01179659965
- sales@transquipgroup.com
- transquipgroup.co.uk
3.8
Great
151 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sent me the wrong box I ordered a red n…
Sent me the wrong box I ordered a red n black extinguisher box but received a black tool box complete waste of time
May 18, 2024
Really helpful on phone and web site…
Really helpful on phone and web site very good. Delivery very fast and good.
May 8, 2024
Do Not Shop with this company!
I ordered a Box on the 13th which I needed fairly quickly and it stated it was in stock and it would be delivered by the 17th. This was a lie! I heard nothing from the seller, no email, no communication at all until I rang them on the 23rd (10 days later). The lady I spoke to told me someone would call me back that day. Another lie! I was then contacted on 24th. No apology, simply a bulls##t story about system issues and that it was not in stock and it won't be available until the next month! So I instructed them to cancel the order and refund me, as it was too late and I had to find an alternative. Very Disappointing! If I ran my companies like that, I'd be out of business pretty quick! In my opinion, DO NOT buy from this company!! If I could give zero stars, I would!
April 13, 2024
Easy to order and delivery time was…
Easy to order and delivery time was very quick
Overall good service
March 8, 2024
Great service
March 7, 2024
TIPPER TAILGATE
SPOKE WITH HEATHER REGARDING MY REQUIREMENTS,SHE WAS MORE THAN HAPPY TO HELP
March 5, 2024
Hinge Pin was missing from the Storage…
Hinge Pin was missing from the Storage box we purchased, none in stock so we have made one to suit, told them and they refunded the carriage.
February 17, 2024
Great site for parts!!
Looking for parts for a drop side van, and found these guys after a search, easy to use web site, quick and easy process and goods turned up on time!!
February 13, 2024
Really fast and efficient service
February 8, 2024
Great service
January 30, 2024
Really easy to navigate Web site and…
Really easy to navigate Web site and found what I was looking for, ordered the item and had a quick delivery. Can't fault this business
January 11, 2024
I ordered and paid for an item 7 days…
I ordered and paid for an item 7 days ago, I have not received the item and the order says 'Paid' but not dispatched. No correspondence from the company although it was supposed to be delivered within 2 working days
January 11, 2024
Brilliant service from this Company.
Brilliant service from this Company.
Fair prices and quick delivery - what more could you ask for ?
January 11, 2024
Very happy with my purchase
Very happy with my purchase
It arrived before the delivery date very impressed.
Thanks.
January 8, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.