TransQuip Reviews 151

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently highlight the prompt and reliable delivery service, often noting that items arrived quickly and were well-packaged. Many people found the ordering process straightforward, appreciating the clear communication regarding delivery times and the user-friendly website. The products themselves are often described as high quality and exactly as depicted online, providing a perfect replacement or solution for their needs. However, some customers experienced issues with their orders, including incomplete deliveries, damaged items, or products that did not match the website's description. There were also instances where deliveries were significantly delayed or failed, leading to frustration. A few other people also felt that the customer service was unhelpful or unresponsive when issues arose, and some noted unexpected charges for postage despite advertised free delivery.

What people talk about most

Delivery service

Users describe positive interactions with delivery services, frequently praising the speed and efficiency of... See more

Product

Reviewers mention ambiguous feedback about product. While some customers praise the high quality, fast... See more

Order

People report ambiguous experiences with order. While some customers found the ordering process easy and... See more

Service

Clients share ambiguous opinions on service. While some customers praise the fast, efficient, and prompt... See more

Quality

Consumers find quality to be ambiguous. While some reviewers praise excellent item quality, high-quality... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Kept informed stage by stage from ordering to when being delivered. Courier let down, as left at a neighbouring unit after driving past our unit not once but twice.

Company replied

Rated 5 out of 5 stars

Had a package delivered which went missing.I never signed for it as the couriers said and no proof was given Transquip are now sending a replacement which is fantastic Couriers need to be more res... See more

Company replied

Rated 5 out of 5 stars

Great service from first initial contact. Ordered on the Wednesday and was ready for collection on the Friday as I was having trouble finding the aluminium I required. Would highly recommend and w... See more

Company replied

Rated 5 out of 5 stars

From online order to delivery was seamless.... well done Delivery was a day earlier than predicted and the delivery driver actually delivered it.... horror stories in this case not founded! Well don... See more

Company replied


Company details

Written by the company

TransQuip are the UK’s market leading Manufacturer and distributor of Commercial Vehicle Equipment and accessories. Supporting Vehicle manufacturers, convertors and end users with a vast range of products for every commercial vehicle use and application. We know how important it is to optimise the efficiency of your operation and keep your fleet compliant, in good working order and to be a safe environment for your staff. Our mission is to provide our customers with a comprehensive range of top-quality products for next day delivery to minimize downtime and maintain their vehicles. By harnessing the strength of our buying power and extensive stockholding TransQuip are committed to supporting your LCV equipment needs and our extensive range covers: Body Fittings Toolboxes and storage Beacons and electrical Vehicle security Racking and storage systems Fire extinguishers and first aid kits Operator welfare and PPE


Contact info

3.8

Great

TrustScore 4 out of 5

151 reviews

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Replied to 95% of negative reviews

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Rated 5 out of 5 stars

Transquip Service Excellence

Transquip excels in stock and service! Quality products, expert staff, efficient service, and a pleasant ambiance create an exceptional shopping experience. Highly recommended!

October 5, 2023
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