The patience of a saint. We wanted the perfect tailor made package for our next holiday so we continually refined it - many times - with Hannah’s expert guidance. We can’t wait to now experience what... See more
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Review summary
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Reviews shaping this summary
Both Hannah & Billy were helpful when I recently booked a holiday to Japan later in the year. Billy very quickly emailed me some tour options… I particularly want to see the snow monkeys. Hannah w... See more
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Travel by Hannah is an outstanding local travel agency that always goes above and beyond with their customer service, nothing it too much trouble. I gave Billy a brief outline of my plans for my next... See more
No hassle and very helpful staff. It was excellent being able to speak to someone who was extremely helpful and offered an alternative destination to my initial request. It was all done very smoothl... See more
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Company details
Written by the company
Travel By Hannah is a UK independent travel agency with a shop on Marlborough High Street, Wiltshire. We know when it comes to travel everyone’s desires are different, travel is our passion, and we design your getaway around you. We’re extremely proud to be named Top Travel Agency 2022 South West by the TTG Top 50 Awards. We are also named on the shortlist for “One to Watch” By Travel Weekly UK Agent Achievement Awards. Hannah, founder of Travel By Hannah is named as a Top 30 professional under 30 in the Travel Industry 2022/2023. At Travel By Hannah the focus is on putting clients first, we’re proud to have a high number of loyal customers from all over the UK. Our aim is to consistently source outstanding deals and exclusives for our customers, proudly offering a wide range of trips around the world, including across each continent and air, ocean and rail travel. We showcase many of our options on our social media but pride ourselves on finding the right trip for the traveller. We take pride in creating the dream holiday for you and we are ABTA & ATOL protected which enables customers to book with complete peace of mind.
Contact info
Travel By Hannah, 16 High Street, SN81AA, Marlborough, United Kingdom
- 01672515311
- info@travelbyhannah.co.uk
- travelbyhannah.co.uk
4.9
Excellent
273 reviews
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Reply from Travel by Hannah
Thank you so much for booking through Travel By Hannah!
Spain
Our travel destination, must haves and needs were considered and met. When our hotel of choice was not available a better alternative was suggested.
April 23, 2024
Reply from Travel by Hannah
Thank you so much for taking the time to review us!
Fab service from Hannah and team
Hannah and her team are friendly professional and knowledgeable. They have personally visited many of the countries we were interested in and this helped us enormously in making informed choices. The service you receive from Hannah and her team means you are made to feel a valued customer as well as being kept in the loop at each stage of your holiday planning; so rare in today’s marketplace. If you’re thinking of planning a trip and want expert, honest help with it I would absolutely urge you to contact Hannah and her team.
April 8, 2024
Reply from Travel by Hannah
Thank you so much for your wonderful review.
We’re really pleased to hear you felt well looked after throughout the planning process and that the team’s first-hand experience of destinations helped you make confident, informed choices. That personal knowledge is something we really value, so it’s great to know it made a difference for you.
It also means a lot to hear you felt kept in the loop and treated as a valued customer at every stage. We really appreciate your recommendation and kind words, and we look forward to helping you plan your next trip.
Reply from Travel by Hannah
Thank you so much for your lovely review.
We’re really pleased to hear you were happy with the service and that it felt personal and individual to you. That’s exactly what we aim for, especially when it comes to bigger trips.
We really appreciate your support and look forward to helping you again in the future.
Asia 2024
Everything worked like clockwork and was exactly what Milla had put together for us. Thanks Heather and Keith
March 8, 2024
Reply from Travel by Hannah
Thank you so much for your kind review, Heather and Keith.
We’re really pleased to hear your Asia trip went so smoothly and that everything came together just as Milla had planned for you. It’s great when all the detail and planning pays off and you can just enjoy the experience.
We really appreciate you taking the time to share this, and we look forward to helping you with your next adventure.
All went very smoothly on our trip.
All went very smoothly on our trip.
Lovely hotel and Eurostar was great.
March 8, 2024
Reply from Travel by Hannah
Thank you so much for your kind review.
We’re really pleased to hear everything went smoothly for your trip and that you enjoyed both the hotel and your Eurostar journey. It’s great when the whole experience comes together so well.
We really appreciate you taking the time to share your feedback and hope to help you again in the future.Thank you so much for your kind review.
We’re really pleased to hear everything went smoothly for your trip and that you enjoyed both the hotel and your Eurostar journey. It’s great when the whole experience comes together so well.
We really appreciate you taking the time to share your feedback and hope to help you again in the future.
we walked into the shop only knowing…
we walked into the shop only knowing the dates of our holiday and that we wanted somewhere warm. Hannah told us to sit down and she started searching and recommending places, within an hour we had found and booked our holiday - fabulous result
March 8, 2024
Reply from Travel by Hannah
Thank you so much for your lovely review.
We’re really pleased to hear how quickly everything came together for you once you popped into the shop. It’s great that Hannah was able to understand what you were looking for straight away and find you a holiday you were happy with in such a short space of time.
We really appreciate your kind words and are delighted you had a fabulous result. We look forward to helping you again in the future.
Outstanding
Amazing service - worked to our exact requirements and budget. Reassuring and honest dialogue. Have used other agents but Hannah and her team were far more personal and accurate despite many questions from our side.
February 29, 2024
Reply from Travel by Hannah
Thank you so much for your kind review.
We’re really pleased to hear the team were able to work closely with your requirements and budget, and that the process felt both reassuring and honest throughout. Taking the time to get everything right for you is something we really value, so it’s great to know that came across.
We really appreciate your feedback and support, and look forward to helping you again in the future.
Great company
Travel by Hannah is a great company with attention to detail. No matter what you ask them they are there to help you with your booking. We will certainly be booking with them again and I can definitely recommend Hannah and her team 100%
January 31, 2024
Reply from Travel by Hannah
Thank you so much for your lovely review.
We’re really pleased to hear you’ve had such a positive experience with the team and that the attention to detail and support throughout your booking stood out to you. It means a lot to know you felt well looked after with anything you needed.
We really appreciate your recommendation and look forward to helping you again in the future.
Fantastic Service
Very communicative, competitive prices & overall fantastic service. Would highly recommend!
March 1, 2024
Reply from Travel by Hannah
Thank you so much for your kind review.
We’re really pleased to hear you were happy with the communication, pricing and overall service. It’s great to know everything felt straightforward and well handled for you.
We really appreciate your recommendation and look forward to helping you again in the future.
Reply from Travel by Hannah
Thank you ever so much for taking the time to review us and we're so pleased you had a wonderful time. We look forward to hopefully continuing to help you with travel plans in the future.
Highly Recommended
Friendly, warm and professional service from a fantastic team. Everything taken care of brilliantly for us - we can’t wait for our holiday!
February 29, 2024
Reply from Travel by Hannah
Thank you for your kind review! We are looking forward to your trip with you.
Lovely staff
Lovely staff, didn’t matter to them that I was only booking cpl of flights. Quick, efficient, friendly, I want to go on a proper holiday now just so I can use them.
January 29, 2024
Reply from Travel by Hannah
Thank you Victoria, we appreciate all support and business. Your kind words mean the world to us.
A fantastic trip to Finland with Travel…
A fantastic trip to Finland with Travel by Hannah. The stuff that dreams are made of! Arctic skies and snow and fun!!
February 1, 2024
Unprompted review
Reply from Travel by Hannah
Thank you so much for your lovely review.
We’re really pleased to hear your trip to Finland was everything you hoped for — it sounds absolutely magical with the Arctic skies, snow and all the fun along the way.
We really appreciate your kind words and are delighted you had such a fantastic experience with Travel by Hannah. We look forward to helping you plan your next adventure.
Well organised trip from start to…
Well organised trip from start to finish. Fun, educational, bucket list ticking awesome family memory making trip.
Great hotel, food, staff and great company
100% recommend Travel by Hannah
January 31, 2024
Unprompted review
Reply from Travel by Hannah
Thank you so much for your lovely review.
We’re really pleased to hear your trip was well organised from start to finish and that it turned into such a special family experience. It sounds like you made some brilliant memories along the way, which is exactly what we love to help create.
We really appreciate your recommendation and look forward to helping you plan your next adventure.
Outstanding!! Lapland experiance
Hannah and her team made it very easy to get all the information needed, even though we only joined the group 7 days before the trip.
The organization and logistics were well done and everything worked as planned. I can honestly say that Travel by Hannah is the way to go should you want your experience to be excellent and without any hassle.
January 31, 2024
Unprompted review
Reply from Travel by Hannah
Thank you so much for your lovely review.
We’re really pleased to hear everything came together so smoothly for your Lapland trip, especially joining such a short time before departure. It’s great to know the team were able to get everything organised quickly and that the logistics all worked as planned.
We also really appreciate your support on our hosted exclusive trips — it means a lot to have travellers with us. We’re delighted you had another hassle-free experience and look forward to seeing you on the next one.
Good and efficient service…
This company has given us good service over many years. They are efficient and work hard on customers behalf.
January 15, 2024
Reply from Travel by Hannah
Thank you so much for your kind review.
We’re really pleased to hear you’ve continued to have good experiences with the team over many years. It means a lot to know you feel well looked after and that our efforts on your behalf are appreciated.
We really value your ongoing support and look forward to helping you again in the future.
Professional
Professional, knowledgeable, awesome customer service, friendly, I would highly recommend
January 17, 2024
Reply from Travel by Hannah
Thank you for your kind review and custom Gary.
Fantastic
Hannah & her team were fantastic with helping me book a trip to Lapland with my daughter from the first moment to the last perfect highly recommend.
January 4, 2024
Reply from Travel by Hannah
Thank you so much for your lovely review.
We’re really pleased to hear Hannah and the team were able to help you organise such a special trip to Lapland with your daughter. It’s great to know everything felt smooth and well supported from start to finish.
We really appreciate your recommendation and are delighted you had such a perfect experience.
Travel by Hannah made our holiday worry free.
My husband and I went to Travel by Hannah after collecting a holiday brochure from her. We were immediately struck by how friendly she and her staff were. We returned to book our holiday and after explaining to her that we were relatively inexperienced in arranging a holiday that required some expertise in using technology, she was able to reassure us that we could depend on her and her staff to guide us through the procedures. Our holiday was a great experience due in great part to Hannah’s efficiency and sympathetic guidance in all aspects of booking.
October 24, 2023
Reply from Travel by Hannah
Thank you so much for your lovely review.
We’re really pleased to hear you felt comfortable and well supported from your very first visit. It means a lot that Hannah and the team were able to guide you through everything and make the booking process feel straightforward and reassuring, especially when some of the steps felt unfamiliar.
We’re delighted your holiday was such a great experience and that we could play a part in making it worry-free for you both. We really appreciate your kind words and look forward to helping you again in the future.
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