Travelcareukltd Reviews 49

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Alhamdulillah, we are back in UK, after completing UMRAH, we in Makkah for 12 days ( including last 10 days of Ramadan) and 4 days in Medinah - we booked Hotel in Makkah and Medina through Shanzah or... See more

Rated 5 out of 5 stars

Alhamdulliha just got back from My umraah. Had a fantastic journey with Travel Care UK Ltd. Waseem Qurashi was a very helpful man and was connected with me throughout the journey. I would definitely... See more

Company replied

Rated 5 out of 5 stars

Huge thanks to Hamza Bhai at Travel Care UK! He patiently organized our Umrah flights and transfers for a large group, always checking in on us throughout thr trip. This is the second time we've used... See more

Company replied

Rated 5 out of 5 stars

When we reached out to Travel care for an Umrah package, shanza went above and beyond to ensure we got the best deal possible. Her attention to detail in presenting us with various package options a... See more

Company replied

Company details

  1. Travel Agency
  2. Travel Insurance Company

Written by the company

Welcome to Travel Care, where we’re all about making sure you have a safe and fantastic journey wherever you go. We’re not just about planning trips; we’re here to take care of everything so you can enjoy your travels worry-free. Our special services are designed just for you, focusing on keeping you healthy and secure during your adventures. Whether it’s a relaxing vacation or a work trip, our team is dedicated to making sure your experience is not only memorable but also safe and tailored to your needs. We understand everyone is different, and that’s why we personalize our approach to ensure your journey is enjoyable and secure. With a commitment to innovation and raising the bar in the travel industry, Travel Care is here to be your reliable companion, setting new standards for your well-being worldwide. Your safety is our top priority at Travel Care—come join us on a journey where worry-free travel is the name of the game!


Contact info

  • 826 Leeds Road, Bradford, England, BD3 9TY, BD3 9TY, BRADFORD, United Kingdom

  • travelcareukltd.com

4.7

Excellent

TrustScore 4.5 out of 5

49 reviews

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Rated 5 out of 5 stars

I appreciate my agent (Mirza Asad Baig)…

I appreciate my agent (Mirza Asad Baig) for being prompt and explicit each time I have a question around my travel arrangements. Very clear terms and condition of service and they keep their words. Even though I had to cancel my travel plans eventually, he was quite amazing in his customer service delivery. And my refund was prompt. I look forward to doing business with you again.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing and Affordable Travel Package!!!

I recently booked an Umrah package through Travel Care Office and requested to add a Turkey tour as well. To my surprise, the entire package was very affordable. Mirza Asad Baig, my agent, was extremely professional, helpful, and ensured every detail, from hotel bookings to sightseeing, was handled perfectly. Everything was discussed beforehand, and the trip went smoothly, Alhamdulillah. Highly recommend their services!

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

Huge thanks to Travel Care for a great…

Huge thanks to Travel Care for a great Umrah trip. We were able to perform our Umrah successfully and visited most of the historic site. The hotels we had were not too far from the Masjids which made going for prayers a lot easier.
The group was soo lovely and supportive. The guide provided was very supportive, although could speak a lot of English but tried as much as possible to help. Thanks

October 1, 2024
Unprompted review
Rated 4 out of 5 stars

Thank you so much to the company and…

Thank you so much to the company and mostly to Shanza for a job well done. Made my first umrah easy. Will definitely call back when Allah invites me again and recommend it to others.
The only challenge I faced was our guides didn’t speak much English and mostly used Hindi which other people in the group could understand but as a non Hindi speaker I found that a challenge as the people that were translating also had a challenge translating otherwise it was great! Alhamdulillah
JazakAllah 🤍

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Value for money

I usually arrange my own Umrah package, but this time, I traveled with a large group of family and relatives. After a lot of research, I chose Travel Care UK Ltd to provide us with a group Umrah package. Alhamdulillah, they delivered excellent service, and it was definitely value for money. I would highly recommend them to others.

August 5, 2024
Unprompted review
Travelcareukltd logo

Reply from Travelcareukltd

At Travel Care UK, we are so happy to read your kind words!

We take pride in providing exceptional service, and it truly warms our hearts to know how much our team's helpfulness meant to you. Your feedback is what motivates us to keep going the extra mile.

We sincerely appreciate you choosing Travel Care UK, and we look forward to serving you again on your future journeys. Jazakallah for taking the time to share your experience!

Rated 5 out of 5 stars

I received the service according to…

I received the service according to offer and we expected

July 24, 2024
Unprompted review
Travelcareukltd logo

Reply from Travelcareukltd

At Travel Care UK, we are so happy to read your kind words!

We take pride in providing exceptional service, and it truly warms our hearts to know how much our team's helpfulness meant to you. Your feedback is what motivates us to keep going the extra mile.

We sincerely appreciate you choosing Travel Care UK, and we look forward to serving you again on your future journeys. Jazakallah for taking the time to share your experience!

Rated 5 out of 5 stars

Huge thanks to Hamza Bhai at Travel…

Huge thanks to Hamza Bhai at Travel Care UK! He patiently organized our Umrah flights and transfers for a large group, always checking in on us throughout thr trip. This is the second time we've used Travel Care UK for Umrah, and their services is consistently excellent. Highly recommend to everyone - they'll be our go-to for future Umrah trips as well!

August 3, 2024
Travelcareukltd logo

Reply from Travelcareukltd

At Travel Care UK, we are so happy to read your kind words!

We take pride in providing exceptional service, and it truly warms our hearts to know how much our team's helpfulness meant to you. Your feedback is what motivates us to keep going the extra mile.

We sincerely appreciate you choosing Travel Care UK, and we look forward to serving you again on your future journeys. Jazakallah for taking the time to share your experience!

Rated 5 out of 5 stars

Travel Care made our Umrah fantastic

Travel Care made our Umrah fantastic! Shanza was amazing - she ensured everything was smooth, comfortable, and looked after us throughout the entire trip. We couldn't thank her enough for such a wonderful Umrah experience. Highly recommend Travel Care and Shanza, we'd definitely book with them again! Jazakallah!

August 3, 2024
Rated 5 out of 5 stars

Very helpful and great customer…

Very helpful and great customer service. Mirza explained everything perfectly. I have planned many trips before with various travel agents and I must say you are truly one of the agency I have had the pleasure to interface with. Thankyou Travelcareukltd.

July 30, 2024
Rated 5 out of 5 stars

That's wonderful to hear about your…

That's wonderful to hear about your positive experience with Mirza and Travel Care! It sounds like they provided excellent service at a competitive price, all done conveniently online. Mirza's helpfulness is definitely worth mentioning to your friends who are considering Umrah Packages. Mashallah!

July 30, 2024
Rated 5 out of 5 stars

My wife and I were a little nervous…

My wife and I were a little nervous about booking our first Umrah trip. We hadn't been before, so everything felt a bit unknown. But after reading some positive reviews and talking to Mr. Hamza, we decided to take the leap and book with Travel Care. We're so glad we did! The trip was fantastic. There was just one minor issue that came up, but Mr. Hamza was incredibly helpful and got it resolved right away. We couldn't have asked for better service.

July 26, 2024
Rated 1 out of 5 stars

Shanza- poor communication

Hajj package: turned out to be a different hotel and degraded also Maktab was degraded to D.
we used our life savings. We didn't spare a penny and wanted this to be a good experience with ease for my partner. They are very unprofessional and their answer is never clear. always pay via credit card
to protect yourselves with companies like this one.. stay protected guys.
Travel care see you in court x

June 4, 2024
Unprompted review
Travelcareukltd logo

Reply from Travelcareukltd

Thank you for taking the time to share your recent experience with HAJJ Maktab.

We sincerely apologize that your trip did not meet your expectations.

We take all feedback seriously and strive to continuously improve our services. We understand your frustration with the discrepancy in pricing, the hotel accommodations not matching descriptions, and the transportation issues.

To investigate these matters further:

Can you please elaborate on the specific details of your booking, such as the itinerary or confirmation emails? This will help us understand the pricing discrepancy and any miscommunication regarding hotel ratings.
Were there any specific instances where communication fell short?

We are committed to providing accurate information and ensuring a smooth travel experience for our clients.

We would appreciate the opportunity to discuss your concerns in more detail and see if we can find a resolution.

Rated 5 out of 5 stars

I was attended by Mr Sher Hamza

I was attended by Mr Sher Hamza. He was v polite and professional in his manners and attitude. Answered my queries v proficiently. Will recommend Sher Hamza to anyone planing for Umrah trip.

June 27, 2024
Unprompted review
Travelcareukltd logo

Reply from Travelcareukltd

At Travel Care UK, we were so happy to read your kind words!

We take pride in providing exceptional service, and it truly warms our hearts to know how much our team's helpfulness meant to you. Your feedback is what motivates us to keep going the extra mile.

We sincerely appreciate you choosing Travel Care UK, and we look forward to serving you again on your future journeys. Jazakallah for taking the time to share your experience!

Rated 5 out of 5 stars

Extremely satisfied

I was in touch with Mirza and he was extremely helpful and patient with me .
He answered all my queries effectively
Thank you

June 9, 2024
Unprompted review
Travelcareukltd logo

Reply from Travelcareukltd

At Travel Care UK, we were so happy to read your kind words!

We take pride in providing exceptional service, and it truly warms our hearts to know how much our team's helpfulness meant to you. Your feedback is what motivates us to keep going the extra mile.

We sincerely appreciate you choosing Travel Care UK, and we look forward to serving you again on your future journeys. Jazakallah for taking the time to share your experience!

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