They sat on Visa documents 4 days after payment confirmation. Then an aggressive salesman calls me demanding an additional $300 immediate payment over the previous payment to expedite Visa. He then... See more
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See what reviewers are saying
1. Difficulties adjusting to the new TDS Pinnacle web site application format. GHANA was a nightmare -- was "kicked out" of this visa application 3 times -- very stressful; 2. Have 5 OCT credit car... See more
I’ve used TDS for many years. Never a problem with TDS, but I wish they gave me a return option other than FedEx. FedEx has messed me up several times. Once when FedEx messed up, it wasn’t serious,... See more
We had major problems getting our visa for Nigeria. This isn't the fault of TDS, but the communication has been very poor. We put in the initial documents in June and have not yet received the visa... See more
Company details
Information provided by various external sources
For the past 30 years we've served travel professionals as well as corporate and individual international travelers for all of their expedited visa, passport, and document expediting needs. We're your "Portal to the World" for the processing of urgent online applications for Visas, U.S. Passports, and immigration documents. Need an urgent Chinese, Russian, Indian, or Brazilian visa? Put TDS to work for you! We can expedite many tourist or business visas and U.S. Passports in as little as 24 hours.
Contact info
1625 K ST NW Suite 750, 20006, Washington DC, United States
- 800-424-VISA
- support@traveldocs.com
- traveldocs.com
2.5
Poor
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
James was very helpful in completing…
James was very helpful in completing process. Will use again for services
August 9, 2019
Unprompted review
Speedy service but they forgot to send…
Speedy service but they forgot to send back key document. Had to ask twice to get them to find it and send it back.
August 5, 2019
Unprompted review
Was my first time with TDS
Was my first time with TDS. I must say Frances was doing an awesome job assisting me with all the info i needed to get the process done. She rocks and deserves a raise.
August 5, 2019
Unprompted review
ALWAYS very helpful with questions that…
ALWAYS very helpful with questions that I have and I always know that Travel Docs will be able to assist in any way.
August 5, 2019
Unprompted review
Very helpful
Very helpful! I was assigned a contact person who was able to knowledgeably discuss my application and keep me appraised of progress. I was very pleased.
August 5, 2019
Unprompted review
Very good customer service
August 4, 2019
Unprompted review
TDS Delivered What They Promised
TDS did exactly what they promised they would do, obtain my three year multi-entry Russian visa and TDS did it in the time that they promised. TDS is a very professional and reliable organization.
August 3, 2019
Unprompted review
Excellent service
Quick response, personal call to go over expectations. Everything was on point, couldn’t have asked for more.
August 3, 2019
Unprompted review
Very attentive and professional…
Very attentive and professional service. Having done this before via the Chinese Consulate directly, worth every penny of the extra cost.
August 3, 2019
Unprompted review
Fast and great communication
August 3, 2019
Unprompted review
Absolutely awesome!!!
August 2, 2019
Unprompted review
Excellent service
We were very pleased with the service as the agent made sure, that we had all flight options possible matching our needs and they were very communicative and followed up to secure that we have the right flight at the best price possible. We can definitely recommend this service.
July 8, 2019
Unprompted review
TDS did exactly what they said they…
TDS did exactly what they said they would in a very quick manner - get me a 2nd passport! Thank you!
July 6, 2019
Unprompted review
Excelled in service
Excelled in service. Good feedback from a person when they recover the documents. Everything on time. Not cheap but when it comes to passports trust is important.
July 5, 2019
Unprompted review
Answered all the questions and visas…
Answered all the questions and visas were back in less than as week
July 2, 2019
Unprompted review
Extremely fast in delivery
Extremely fast in delivery. No problems whatsoever. Great service.
July 2, 2019
Unprompted review
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