It was just a general query but Megan couldn’t have been anymore helpful! Megan always kept in touch and spent time pulling information together on cruise options which ended up being a pretty good de... See more
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Thanks to Megan for sharing detail working about upcoming 2027 holiday planing ideas, worth for trying n looking alternate option. If I say in single sentence : NO MESS NO STRESS !! Thanks travelgat... See more
So we decided to pay Krakow a visit!! Susan from.Travelgate was.amazing... I had so many questions... no problem, swapped and changed plans.... no problem... more questions... no problem. Susans commu... See more
Company replied
Contacted Travelgates to enquire about a future holiday and Maria came up with some excellent choices for the country we want to go to. Very pleased with the service and Maria made the booking strai... See more
Company replied
Company details
Written by the company
Adventure awaits around every corner, We help you see the world differently. Let us make your experience more comfortable and turn travel dreams into extraordinary experiences!
Contact info
483 Green Lanes, N13 4BS, London, United Kingdom
- support@travelgates.co.uk
- travelgates.co.uk
4.8
Excellent
390 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
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Safari and beach holiday
I have just booked a safari and beach holiday for next year , I must Susan Parker was excellent, I bombarded her with many questions and was always willing to look into anything for me , I am looking forward to next year and thanks Susan for all your help 😃
June 23, 2026
Unprompted review
Reply from Travelgates UK
Dear Donna,
Thank you so much for your fantastic feedback! We are delighted to hear about your experience with Susan Parker while planning your safari and beach holiday.
We understand that booking a special holiday often comes with lots of questions, and we are thrilled that Susan took the time to look into everything for you and provide the support and reassurance you needed throughout the process. Her patience, dedication, and commitment to finding the right holiday are exactly the qualities we value in our team.
We will be sure to share your kind words with Susan, she will be delighted to know that her help and excellent service made your booking experience such a positive one.
Thank you for choosing TravelGates, and we hope you have an amazing safari and beach adventure next year filled with unforgettable memories!
Team TravelGates UK!
Recent booking
I have just booked a city break using this company . I have been dealing with Susan Parker and she has been most helpful and found me a very good deal with everything I asked for . I will certainly use Susan again . Thankyou 🙂
June 23, 2026
Unprompted review
Reply from Travelgates UK
Dear Gilian,
Thank you so much for your lovely feedback! We are delighted to hear about your experience with Susan Parker.
We are thrilled that Susan was able to understand your requirements and find you a great city break deal with everything you were looking for. Providing a personalised service and helping our customers find the right holiday is something we truly value.
Thank you for choosing TravelGates, and we look forward to helping you plan your next adventure!
Team TravelGates UK!
Absolute pleasure to deal with
We have been dealing with Sophia for a very special birthday trip. Sophia was absolutely amazing sorting out itinerary's for us to look at, answering the numerous amount of questions I had and tailoring our trip to suit us. She made it so easy and was a pleasure to deal with. An absolute credit to the company.
June 17, 2026
Unprompted review
Reply from Travelgates UK
Dear Elaine,
Thank you so much for your wonderful feedback! We are delighted to hear about your experience with Sophia while planning such a special birthday trip.
A milestone celebration deserves a truly memorable journey, and we are thrilled that Sophia took the time to create tailored itineraries, answer all your questions, and ensure every detail was suited to your needs. Her patience, dedication, and personal approach are exactly the qualities we value in our team.
Thank you for choosing TravelGates, and we hope your special birthday trip is filled with unforgettable moments and wonderful memories!
Team TravelGates UK!
My first time using Travelgates
My first time using Travelgates. Booked a cruise through travel agent Deborah. She was great.
June 20, 2026
Reply from Travelgates UK
Dear Patrick,
Thank you so much for your kind feedback! We are delighted to hear about your first experience using TravelGates.
We are thrilled that Deborah was able to assist you with booking your cruise and provide such a positive experience. We always aim to make the holiday planning process smooth, enjoyable, and stress-free for our customers.
Thank you for choosing TravelGates, and we hope you have an amazing cruise filled with unforgettable memories!
Team TravelGates UK!
Asset to company
Messaged Travelgate today to get a quote and I received 1st class service from Ashley to sort out all of my requirements. Thank you for everything…a credit to the company
June 21, 2026
Unprompted review
Reply from Travelgates UK
Dear Lynn,
Thank you so much for your fantastic feedback! We are delighted to hear about your experience with Ashley.
We are thrilled that Ashley was able to provide you with first-class service and take the time to understand and arrange all your requirements. Providing a personalised and attentive service is something we truly value, and we are pleased that Ashley made your experience such a positive one.
Thank you for choosing TravelGates, and we look forward to helping you with your future travel plans!
Team TravelGates UK!
Hannah was very efficient.
Hannah took on our enquiries from one of her colleagues, she was so helpful and nothing seemed too much trouble answering all my questions and queries. When I was happy with the information we booked and the process was quick and straightforward, now I can’t wait for my holiday. Thank you Hannah.
June 19, 2026
Unprompted review
Reply from Travelgates UK
Dear Mandi,
Thank you so much for your lovely feedback! We are delighted to hear about your experience with Hannah.
We are pleased that Hannah was able to take over your enquiry and provide the support and guidance you needed throughout the booking process. We understand that choosing the right holiday often comes with lots of questions, and we are thrilled that Hannah took the time to answer everything clearly and ensure you felt confident before booking.
We will be sure to share your kind words with Hannah, she will be delighted to know that her patience, helpfulness, and attention to detail made your experience smooth and enjoyable.
Thank you for choosing TravelGates, and we hope you have an amazing holiday filled with unforgettable memories!
Team TravelGates UK!
Booking my Bucket list trip
I have been dealing with Hannah to book my bucket list trip to Tanzania and Zanzibar. Travel gates UK had an amazing deal and I messaged to see if it was for real..Hannah has been patient, very friendly polite and efficient. She has answered all my questions provided all information on flights and accommodation and gave me links to verify the company. She managed to get me the deal on budget. So far I am really happy with the service. The trip is in September 26 so I will write a follow up review once the trip is complete. Im giving 5* now based on service so far. Thankyou Hannah so far.
June 19, 2026
Unprompted review
Reply from Travelgates UK
Dear Vanessa,
Thank you so much for your fantastic feedback! We are delighted to hear about your experience with Hannah while planning your bucket list Tanzania and Zanzibar adventure.
A trip of this importance deserves careful planning, and we are thrilled that Hannah has been able to support you every step of the way, answering your questions, providing detailed information, and helping you feel confident with your booking. We truly appreciate that you took the time to verify the details, and we are pleased that Hannah’s transparency, patience, and friendly approach helped make the process smooth and reassuring.
Thank you for choosing TravelGates, and we cannot wait for you to experience your unforgettable Tanzania and Zanzibar journey in September 2026. We look forward to hearing about your adventure after your travels!
Team TravelGates UK!
Communication was highly efficient
Communication was highly efficient, clear and full of information. Deborah, who has helped me book our dream holiday for my husband's special 40th birthday has went above and beyond to make sure everything was perfect. Deborha provided all the information and more and made booking this hoilday a breeze. She was kind, polite and made me feel confortable when communcating with her. She is a great person and would be delighted to proceed with futhure hoilday while dealing with her. Deborha thankyou for everything.
June 19, 2026
Reply from Travelgates UK
Dear Rachael,
Thank you so much for your wonderful feedback! We are delighted to hear about your experience with Deborah.
A milestone birthday deserves a truly special celebration, and we are thrilled that Deborah was able to help you plan your dream holiday for your husband’s 40th birthday. Her dedication, attention to detail, and commitment to making sure everything was perfect are exactly the qualities we value in our team.
We are so pleased to hear that Deborah made the booking process smooth, comfortable, and stress-free by providing clear information and going above and beyond to support you throughout your journey.
Thank you for choosing TravelGates, and we look forward to helping you create many more unforgettable holiday memories in the future!
Team TravelGates UK!
Contacted travel gates re a skiing…
Contacted travel gates re a skiing holiday at start of year. Hannah has been amazing! Giving me multiple options over 6 months helping me to find the perfect deal for 2027. Booked and payment plan sorted. Thank you!
June 18, 2026
Unprompted review
Reply from Travelgates UK
Dear Elaine,
Thank you so much for your fantastic feedback! We are delighted to hear about your experience with Hannah.
Finding the perfect holiday can take time, and we are thrilled that Hannah supported you throughout the process by providing multiple options and helping you secure the ideal skiing holiday for 2027. Her patience, dedication, and commitment to finding the right deal truly reflect the service we aim to provide.
Thank you for choosing TravelGates, and we hope you have an amazing skiing adventure in 2027!
Team TravelGates UK!
Cruise inquiry for family of 4
Contacted travel gates about a holiday I saw advertised. I gave a variety of dates and specific room and dining options I wanted included. Ashley has been great at getting back to me with these options and acting quickly with further queries. Thank you.
June 18, 2026
Unprompted review
Reply from Travelgates UK
Dear Gillian,
Thank you so much for sharing your wonderful feedback! We are delighted to hear about your experience with Ashley.
We understand that every customer has unique holiday requirements, and we are thrilled that Ashley took the time to explore different dates, room options, and dining preferences to help create a holiday that suited your needs.
Providing a personalised and attentive service is something we truly value, and we will be sure to share your kind words with Ashley. She will be delighted to know that her quick responses, dedication, and support made your holiday planning experience a positive one.
Thank you for choosing TravelGates, and we look forward to helping you plan your next unforgettable journey!
Team TravelGates UK!
Booked flights to colombo (Sri Lanka)…
Booked flights to colombo (Sri Lanka) Excellent service
December 21, 2025
Unprompted review
Reply from Travelgates UK
Dear Aashiqa,
Thank you so much for your kind feedback! We are delighted to hear that you had an excellent experience booking your flights to Colombo, Sri Lanka.
Providing a smooth and reliable service for our customers is something we take great pride in, and we are pleased that our team was able to assist you with your travel plans.
Thank you for choosing us, and we wish you a safe and enjoyable journey to Sri Lanka!
Team TravelGates UK!
Natasha was really helpful with my…
Natasha was really helpful with my enquiry ,her reply was prompt & i will definetly be in touch when we are ready to book in the autumn .
June 13, 2026
Unprompted review
Reply from Travelgates UK
Dear Mrs Pam,
Thank you so much for your kind review.
We’re really pleased to hear that you found the service helpful and that your enquiry was handled promptly. Natasha will be very happy to hear your feedback.
We truly appreciate you taking the time to share your experience, and we look forward to assisting you again when you are ready to book in the autumn.
Team TravelGates UK!
Great experience with Tavel Gates
Natasha was very understanding of my wishes and has put together a really really good itinerary for me at a very reasonable price. I am very impressed with Natasha for updating me and
June 13, 2026
Unprompted review
Reply from Travelgates UK
Dear Marylou,
Thank you so much for your kind feedback.
We’re really pleased to hear that Natasha was able to understand your requirements and put together an itinerary that you’re happy with at a very reasonable price. She takes great care in keeping clients updated, so your message will mean a lot to her.
We truly appreciate you choosing us and look forward to helping you again when you’re ready for your next trip.
Team TravelGates UK!
Joanna worked with my requests…
Joanna worked with my requests diligently. Anything I asked she researched and got back to me very efficiently. I look forward to working with Joanna again ❤️
June 12, 2026
Unprompted review
Reply from Travelgates UK
Dear Noelle,
Thank you so much for your lovely feedback!
We’re really glad to hear that Joanna was able to support you so efficiently and that she took the time to thoroughly research and respond to all your requests. She will be very happy to know her efforts made a positive difference for you.
We truly appreciate your trust and look forward to assisting you again on your next trip!
Team TravelGates UK!
Travel gates were an excellent choice…
Travel gates were an excellent choice for planning our holiday to Tanzania. Nothing was too much trouble and they gave us lots of helpful advice and information. I would have no hesitation in recommending them to plan a holiday. Excellent service.
June 10, 2026
Unprompted review
Reply from Travelgates UK
Dear Amanda,
Thank you so much for your wonderful feedback.
We’re delighted to hear that your holiday to Tanzania went smoothly and that our team made the planning process easy and stress-free for you. It’s great to know the advice and support you received were helpful, and that nothing felt too much trouble.
We truly appreciate your recommendation and look forward to helping you plan your next adventure!
Team TravelGates UK!
Very good service
I was helped greatly by Natasha from travel gate to find reasonable holiday packege for my family. She was very patience and gave me enough time to discuss with my family and respected all the changes I requested to make etc
Really great service
June 10, 2026
Reply from Travelgates UK
Dear Vil Dias,
Thank you for sharing your experience.
We’re really pleased to hear that Natasha was able to support you so patiently and work through all your requests for your family holiday. It’s great to know she took the time to research options carefully and accommodated the changes you needed along the way.
We truly appreciate your kind words and are glad you had a positive experience with our service. We look forward to helping you again in the future!
Team TravelGates UK!
Contacted travel gate
Contacted travel gate, and Tracy was able to provide all necessary information and details i needed for a safari trip, thank uou Tracy, you've been marvellous, will be in touch soon, thank you
June 11, 2026
Unprompted review
Reply from Travelgates UK
Dear Naima,
Thank you so much for your kind words.
We’re delighted to hear that Tracy was able to provide all the information you needed for your safari trip and that you had such a positive experience. She will be really happy to know her support made a difference.
We truly appreciate your feedback and look forward to assisting you again when you’re ready to plan your next adventure!
Thank you
Team TravelGates UK!
Five star service from Maria
Five star service from Maria, had to change my holiday due to the conflicts in UAE. Maria spent days trolling through flights trying to find us something to suit our dates and budget . We have now our dream holiday booked for the Maldives and we have also booked a triple centre to the USA next year also with Maria . Maria’s customer service is first class , and I would highly recommend booking with her . ❤️
June 10, 2026
Unprompted review
Reply from Travelgates UK
Dear Karen,
Thank you so much for your wonderful feedback.
We’re delighted to hear that Maria provided you with such dedicated support and worked tirelessly to adjust your holiday plans during a challenging situation. It’s great to know she was able to find you your dream Maldives holiday and also help you plan your upcoming USA trip.
Your kind words about her customer service mean a lot, and we will be sure to pass this on to her. We truly appreciate your recommendation and look forward to helping you again in the future!
Team TravelGates UK!
The support and efficiency in trying to…
The support and efficiency in trying to help me get what I wanted was second to none. thank you Susan Parker
June 10, 2026
Unprompted review
Reply from Travelgates UK
Dear Linda,
Thank you so much for your kind feedback.
We’re really pleased to hear that Susan Parker was able to support you so efficiently and help you get exactly what you were looking for. It means a lot to know you felt well taken care of throughout the process.
We truly appreciate your words and look forward to assisting you again in the future.
Team TravelGates UK!
Nearly but not quite.....
From start to finish I have nothing but good things to say about this company, especially Joanna who seemed to be my own private travel arranger. I have dreamed of riding the Bernina Express and it was my travel plans this year, the itinerary that Joanna had put together was great but due to unforeseen circumstances I was unable to finalise the booking. Joanna had been so thoughtful, caring and so helpful throughout and I hope to be able to come back and arrange this trip for definite at a later date.
Thanks again Joanna
June 1, 2026
Unprompted review
Reply from Travelgates UK
Dear Mandy,
Thank you so much for your thoughtful feedback.
We’re truly glad to hear that Joanna was able to support you so closely and help bring your Bernina Express travel plans to life. It’s wonderful to know the itinerary she prepared was something you were excited about, even though you were ultimately unable to finalise the booking due to unforeseen circumstances.
Your kind words about her care and support mean a lot, and we will make sure Joanna receives your message. We really appreciate you considering us for your future travel plans and look forward to helping you make that dream trip happen when the time is right.
Team TravelGates UK!
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