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Travel Guard Reviews 1,694

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,573 reviews, reviewers had a great experience with this company. Many customers consistently praise the ease of use and straightforward nature of the website, finding it simple to navigate and understand when getting quotes and choosing coverage options. People appreciate the clear explanations of policies and the ability to compare different plans easily. The overall user experience is frequently highlighted as positive, making the process of purchasing travel insurance efficient and hassle-free. However, some reviewers were not happy with the claims process, mentioning slow review times and denials for reasons they considered valid. There were also concerns about higher rates for certain demographics and the lack of waivers for pre-existing conditions under specific circumstances. A few other people also felt that their claims were denied, leading to frustration and extended claim resolution periods.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the website easy to use and... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing satisfaction and loyalty, citing good... See more

Website

Customers consistently note positive experiences with the website, finding it easy to use and navigate for... See more

Claim

People report ambiguous experiences with claim processes, with many expressing significant frustration and... See more

Price

Consumers find price to be ambiguous, with some reviewers reporting reasonable and competitive pricing, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just straightforward data entry on trip; cost, persons with ages. Nothing about where going, special events like charters, etc.

Rated 4 out of 5 stars

I've been using Travel Guard exclusively for my cruise vacations for many years utilizing the Essential Plan coverages, with the additional medical and evac options offered. The online site is easy t... See more

Rated 4 out of 5 stars

TravelGuard came up with the amount I more or less expected to receive for our claim, even if calculated slightly differently from expected. While it was very challenging to get the Representative on... See more

Rated 5 out of 5 stars

We have used Travel Guard for all of our out of country trips. The purchase of the insurance is easy and straight forward. We have had two claims over the years, one for trip cancelation because of an... See more


Company details

  1. Insurance Company
  2. Insurance Agency
  3. Travel Agency
  4. Travel Insurance Company

About Travel Guard

Written by the company

Travel Guard® Travel Insurance Plans – Trusted protection for your next journey

Written by the company

Travel Guard, a leading provider of travel insurance and assistance services, offers some of the best travel insurance plans for individuals, families and business travelers alike. Travel Guard helps deliver more peace of mind through comprehensive coverage and 24/7 global support for both domestic and international travel.
✅ Why Choose Travel Guard?
Trip cancellation and interruption coverage Emergency medical and dental expense coverage 24/7 emergency travel assistance and concierge services Coverage for lost, delayed or damaged baggage Optional add-ons for adventure travel, CFAR (Cancel for Any Reason), rental car damage and more
Whether you're planning a family vacation, business trip or international getaway, Travel Guard has a plan tailored to your needs. Our user-friendly online quote tool makes it easy to compare travel insurance plans, understand coverage and purchase in minutes.
🛡️ Trusted by Millions of Travelers
With over 40 years of experience, Travel Guard is there for travelers who want fast claims, responsive customer service and reliable protection.
🏆 Awards and Recognition
At Travel Guard, we’re proud to be recognized as one of the best travel insurance providers by trusted experts and everyday travelers alike.
-Named a top travel insurance company by Forbes Advisor, Money.com and MarketWatch Guides
-Winner of Travel Weekly’s Magellan Award for our claims filing website - recognizing its user-friendly design and efficient functionality, enhancing the customer experience in managing travel insurance claims
These awards mean a lot to us—but what matters most is earning the trust of travelers like you. Whether you're going across the state or around the world, we're here to help you travel with confidence.
🌍 Travel Insurance Plans for Your Next Journey
Travel Guard travel insurance plans are ideal for:
-International trips
-Cruises
-Domestic trips
-Adventure travel
-Group travel
-Weekend vacations
-Rental car coverage
-Last-minute trips
Get a quote today and trust your travels to Travel Guard.
www.travelguard.com

Contact info

  • 3300 Business Park Drive, 54482, Stevens Point, United States

  • travelguard.com

4.1

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Easy to order

Easy to order. I have been getting the annual travel insurance for years now and thankfully haven't had to use it yet, so I cannot speak to how easy it is to use, but it's easy to buy!

May 21, 2026
Rated 5 out of 5 stars

We have used Travel Guard for all of…

We have used Travel Guard for all of our out of country trips. The purchase of the insurance is easy and straight forward. We have had two claims over the years, one for trip cancelation because of an earthquake in Morocco and one health related claim. Although Travel Guard requires detailed documentation they promptly paid the claims.

May 19, 2026
Rated 1 out of 5 stars

Horrible

Terrible! Waste of money! My kids and husband got sick on our road trip so I tried to cancel our reservation at our hotel. They said we had to go thru this travel guard that I bought. Made a claim and they denied it because I didn't take my family to a hospital for the flu.... Why in the world would I bring my family to a doctor or hospital for a virus. Total BS! I will never buy this again. Just paid over $300 for not staying at a hotel cuz my family was sick. Total bummer and way to ruin the rest of our trip that was already ruined.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

I have peace of mind knowing I have my…

I have peace of mind knowing I have my trip cover for any inconvenience, Thanks good I didn't use it. A better review is going to be when ai need it, that is when I will know how good is having you as my protection.

May 20, 2026
Rated 5 out of 5 stars

I’ve used Travel Guard several times in…

I’ve used Travel Guard several times in the past with satisfactory results. What’s important to me is the underwriter, which is in this case are AM Best rated AAA+ companies. The website was easy to use and to complete the purchase. I did compare the different policies and found Travel Guard was best for our trip. Just don’t know what will happen away from home, Travel Guard provides a level of comfort knowing there is help when something happens.

May 24, 2026
Rated 2 out of 5 stars

Not happy

So far the customer service has been terrible. It's been 8 months. I sent an email and it took them 3 weeks to respond. I only received the same email I always get with a list for documents I've already sent. I guess I'll need to call and be a Karen. Not my preferred method.

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

Bought travel insurance through Expedia…


Bought travel insurance through Expedia for an international trip. Asked Travel Guard for my policy certificate and coverage details before departure.

They refused to answer by email and only provided a U.S. phone number I cannot call from France. Expedia then said they could not help and closed the support chat.

International travelers: make sure you download your policy documents immediately after purchase.

May 26, 2026
Unprompted review

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