Travel Hub Ltd Reviews 

449
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and knowledgeable staff who patiently guide them through finding the best prices and ideal travel options. Consumers note that the booking process is wonderfully smooth, efficient, and stress-free, with representatives offering prompt communication and consistently reliable support throughout. Some reviewers were not happy with occasional stressful interactions, mentioning that the tone used by advisors could sometimes feel disrespectful or that operators provided unhelpful answers. A few people also noted that customers should carefully double-check important details such as name spellings prior to final confirmation to avoid any issues.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as professional,... See more

Service

Customers consistently note positive experiences with service, highlighting efficient and knowledgeable staff... See more

Booking process

Customers report positive experiences with the booking process, highlighting smooth and efficient service... See more

Customer service

Clients share positive opinions on customer_service, consistently praising the helpful, friendly, and... See more

Price

People report positive experiences with price, frequently highlighting competitive quotes and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked flight tickets from Travel Hub with the help of Rudra Goswami. Rudra helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He suggested few... See more

Company replied

Rated 5 out of 5 stars

I've been booking my air tickets with Travel Hub since 2024. My first person of contact is Fatema. A brilliant, knowledgeable, smart girl with excellent communication skills in English... See more

Company replied

Rated 5 out of 5 stars

Jignesh Mehta at Travel Hub helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He goes a step ahead to help customer. His recommendations are prac... See more

Company replied

Rated 5 out of 5 stars

I have been booking our travel tickets with travel hub always and I must admit all the staff are very helpful when answering the initial call.. I must give RUTU DOSHI 5* service which she provided me... See more

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Cruise Travel Agency
  4. Flights Search Site
  5. Holiday Accommodation Service
  6. Tour Agency

Written by the company

Travel Hub is one of the most renowned travel agencies in the United Kingdom and relishes a high reputation for providing reliable, personalized and professional travel services. Established in 2004, we have maintained our notoriety in the cost-conscious travel market for providing cheap online flight deals. We specialize in international air tickets, holiday packages online, domestic travel in the Indian sub-continent and ancillary sales..


Contact info

4.8

Excellent

TrustScore 5 out of 5

449 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(449)

213 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service, patience and advice from Rutu! Thank you!!

~ Ajay Maru

October 10, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Ajay Maru,

Thank you! We truly appreciate your kind words about Rutu. It’s wonderful to hear that you were pleased with her great customer service, patience, and helpful advice.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Best agent at Travel Hub

I booked flight tickets from Travel Hub with the help of Rudra Goswami. Rudra helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He suggested few different dates to save money. He goes a step ahead to help customer. His recommendations are practical rather than simply pushing the sales. I strongly recommend Rudra for flight ticket booking.

October 10, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Vipul Patel,

Thank you! We truly appreciate your detailed and thoughtful feedback about Rudra. It’s great to hear that he guided you through different travel dates, helped you find the most affordable options, and provided practical advice without any pressure. Your recommendation means a lot to us and encourages our team to keep delivering the best service possible.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Booking Process

Dhruvi was not only courteous , polite and helpful but was also very knowledgeable.
She made the booking process very easy.
From the first call to final confirmation, the process was stress free.

October 6, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Sangeeta Patel,

Thank you! We truly appreciate your kind words about Dhruvi. It’s wonderful to hear that she was courteous, polite, helpful, and knowledgeable, making your entire booking process smooth and stress-free from start to finish.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Jignesh Mehta was excellent in booking…

Jignesh Mehta was excellent in booking my tickets. He also helped me to choose my Seats. He is Polite and friendly person.

October 7, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Nitin Shah,

Thank you! We truly appreciate your kind words about Jignesh Mehta. It’s great to hear that he assisted you efficiently with your ticket booking and seat selection, and that you found him polite and friendly.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Very nice service Dhruvi & Shikha

Very nice service, I am very happy i buy ticket from Travel Hub for long time.
Thank you so much
Dhruvi & Shikha

October 7, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Wilfred Rodrigues,

Thank you! We truly appreciate your kind words and continued trust in Travel Hub. It’s wonderful to hear that Dhruvi and Shikha provided you with great service and that you’re happy with your long-term experience booking with us.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Great experience!

October 6, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Pushpa Varsani,

Thank you! We truly appreciate your feedback and are delighted to know that you had a great experience with us.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Staff were very helpful and gave their…

Staff were very helpful and gave their full attention.

October 6, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Manju Kanti,

Thank you! We truly appreciate your kind words and are delighted to know that our staff were helpful and gave their full attention to your needs. Your satisfaction means a lot to us.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

✈️ Outstanding Service from Travel Hub…

✈️ Outstanding Service from Travel Hub Ltd – Thanks to Jignesh!
I recently booked my flight tickets through Travel Hub Ltd and was thoroughly impressed by the seamless experience. From the initial inquiry to final confirmation, the process was smooth, efficient, and stress-free.
A special shoutout to Jignesh, who went above and beyond to ensure I got the best possible deal and itinerary. His attention to detail, prompt communication, and genuine care made all the difference. He patiently answered all my questions, offered insightful recommendations, and handled everything with professionalism and warmth.
It's rare to find such personalized service in today's fast-paced travel industry. Thanks to Jignesh and the Travel Hub team, I felt confident and well-supported throughout the booking process. I’ll definitely be returning for future travel plans and highly recommend them to anyone seeking reliable and expert travel assistance. Reshma Shah

October 6, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Mr. Pravinchandra Ratilal Patel,

Thank you so much for your detailed and wonderful feedback. We’re delighted to hear that Jignesh and our Travel Hub team provided you with such a smooth, efficient, and stress-free booking experience. It’s great to know that his professionalism, attention to detail, and genuine care made a positive difference in your journey.

Your kind words and recommendation mean a lot to us and inspire our team to keep delivering exceptional service every time.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Very good service 👏

Very good service 👏

October 7, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Dharmik Patel,

Thank you! We truly appreciate your kind words and are glad to know that you were happy with our service.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Worth your time.

Quick.
Easy.
Effective.
Efficient.

October 6, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Shrikant,

Thank you! We truly appreciate your feedback and are delighted to know that you found our service quick, easy, effective, and efficient.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Fully recommend to Krishna

Fully recommend to Krishna
very helpful staff and very good customer service

October 4, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Hina Patel,

Thank you! We truly appreciate your kind words and recommendation for Krishna. It’s great to hear that you found our staff very helpful and our customer service excellent.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Good customer service and provided good…

Good customer service and provided good service

September 30, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Devuben Varsani,
Thank you for your wonderful feedback! We’re glad to know you had a positive experience with our customer service.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Mehul Solanki was very helpful in sorting out my flight arrangements.

Mehul Solanki was very helpful in sorting out my flight arrangements. He listened to my needs and went out of his way to help. Thanks Mehul.

October 2, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Thakorbhai Mistry,

Thank you for your wonderful feedback! We’re glad to know Mehul Solanki was able to assist you effectively and make your flight arrangements smooth.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Jalpa at Travel Hub was very Helpful…

Jalpa at Travel Hub was very Helpful and informative- Tailored my options and reccomended the best options

October 1, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Customer,

Thank you for your wonderful feedback! We’re glad to know Jalpa was able to assist you with helpful and tailored recommendations.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Booking of flight ticket…

It was good communication with all travel agents who kept me informed of my booking. They were humble & respectful & cheerful.

September 29, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Abdul Chikte,

Thank you for your wonderful feedback! We’re glad our team could keep you well-informed and make your experience pleasant and cheerful.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Tickets to India

This is second the second time I use their services and I can say they are good hence I bought second time

September 26, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Kishore Jain,
Thank you for your feedback! We’re delighted to hear that you chose our services again and had a good experience.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Krishna was helpful from start to…

Krishna was helpful from start to finish.

September 26, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Annie,
Thank you for your feedback! We’re glad to hear Krishna was helpful throughout your booking process.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Tickets to India

I was in contact with Rutu for my tkt booking to Mumbia and she was very helpful.
Similarly I boked tkt for my family with the help of Mr. Manav and he was also very helpful and cooperative. I would strongly recommend Travel Hub Ltd for ticket booking.

September 26, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Hiren,
Thank you for your wonderful feedback! We’re glad Rutu and Manav could assist you and your family effectively.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

I went to the Kenton Office in the…

I went to the Kenton Office in the morning to enquire about my multi-stop over India flights.
I was seen straight away and given a quote. I liked the 24 HR period given to make a final decision or any changes to the itinerary.
Very happy with the service.
Both Bishwa and Shivani were very helpful. I will definitely use Travel hub for future bookings.

September 23, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Pushpa Patel,
Thank you for your wonderful feedback! We’re delighted Bishwa and Shivani could assist you and that you had a smooth experience with your multi-stopover flights.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Would recommend Travel hub

Prompt and efficient service.Joy was very helpful.

September 23, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Nupur Faujdar,
Thank you for your wonderful feedback! We’re glad Joy could assist you promptly and efficiently.

We look forward to serving you again soon!

Best regards,
Travel Hub

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