Travel Hub Ltd Reviews 

449
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 223 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and knowledgeable staff who patiently guide them through finding the best prices and ideal travel options. Consumers note that the booking process is wonderfully smooth, efficient, and stress-free, with representatives offering prompt communication and consistently reliable support throughout. Some reviewers were not happy with occasional stressful interactions, mentioning that the tone used by advisors could sometimes feel disrespectful or that operators provided unhelpful answers. A few people also noted that customers should carefully double-check important details such as name spellings prior to final confirmation to avoid any issues.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as professional,... See more

Service

Customers consistently note positive experiences with service, highlighting efficient and knowledgeable staff... See more

Booking process

Customers report positive experiences with the booking process, highlighting smooth and efficient service... See more

Customer service

Clients share positive opinions on customer_service, consistently praising the helpful, friendly, and... See more

Price

People report positive experiences with price, frequently highlighting competitive quotes and affordable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked flight tickets from Travel Hub with the help of Rudra Goswami. Rudra helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He suggested few... See more

Company replied

Rated 5 out of 5 stars

I've been booking my air tickets with Travel Hub since 2024. My first person of contact is Fatema. A brilliant, knowledgeable, smart girl with excellent communication skills in English... See more

Company replied

Rated 5 out of 5 stars

Jignesh Mehta at Travel Hub helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He goes a step ahead to help customer. His recommendations are prac... See more

Company replied

Rated 5 out of 5 stars

I have been booking our travel tickets with travel hub always and I must admit all the staff are very helpful when answering the initial call.. I must give RUTU DOSHI 5* service which she provided me... See more

Company replied


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Cruise Travel Agency
  4. Flights Search Site
  5. Holiday Accommodation Service
  6. Tour Agency

Written by the company

Travel Hub is one of the most renowned travel agencies in the United Kingdom and relishes a high reputation for providing reliable, personalized and professional travel services. Established in 2004, we have maintained our notoriety in the cost-conscious travel market for providing cheap online flight deals. We specialize in international air tickets, holiday packages online, domestic travel in the Indian sub-continent and ancillary sales..


Contact info

4.8

Excellent

TrustScore 5 out of 5

449 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(449)

213 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Travel Hub Excellent Company

I’m buying tickets with this company from pst many years ago, with different agents. This time Mayur booked ticket for me, all very professional and helpful . Highly recommend

September 22, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Vanitaben Patel,
Thank you for your wonderful feedback! We’re glad Mayur could assist you professionally and helpfully.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

He gave me good advised

He gave me good advice

September 22, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Murji,
Thank you for your feedback! We’re glad our advice was helpful to you.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Fantastic

Very nice people with a supportive team(anamika) sorted out positively.

September 15, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Nazareth Pereira,
Thank you for your kind feedback! We’re glad Anamika and our team could assist you positively.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Exactly serviceand great helpful staff.

Exactly service and great helpful staff.

September 12, 2025
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Gunvant Patel,
Thank you for your kind feedback! We’re glad to know you found our service and staff helpful.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

I never had any issue with Travel hub

I never had any issue with Travel hub. Polite and full of patience staff... Always recommend my friends.. Thank you travel hub.

September 20, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Reena,
Thank you for your wonderful feedback! We’re delighted to hear that our staff has been polite and patient, and we truly appreciate your recommendations.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

The servise is good and this guy named…

The servise is good and this guy named Gignesh bhai is good with all the packeges for diffrent countries and he does the tickets and its just unbelive able that the staff is amizing! I have been booking for 5 years!

September 20, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Prasant Patel,
Thank you for your kind words! We’re thrilled to know Gignesh Bhai has been assisting you so well with your bookings over the past 5 years.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

I’m buying tickets with this company…

I’m buying tickets with this company from pst many years ago, Sanjay is very professional and helpful . Highly recommend

September 19, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Bhakti Joshi Patel,

Thank you for your wonderful feedback! We’re delighted to know Sanjay has been providing professional and helpful service over the years.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Jignesh Mehta at Travel Hub helped me a…

Jignesh Mehta at Travel Hub helped me a lot guiding me through different dates with possibly cheapest options to save me some money. He goes a step ahead to help customer. His recommendations are practical rather than simply pushing the sales. I strongly recommend

September 19, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Dipesh Limbachiya,
Thank you for your kind words! We’re glad Jignesh Mehta could assist you with practical recommendations and help you find the best options.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

The customer service from Rushang Shah…

The customer service from Rushang Shah has been Amazing for the past few times we’ve booked our flights to India. He always talks with great care and offers us the best deals compared to other companies

September 13, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Shrey Vaghel,

Thank you for your wonderful feedback! We’re delighted to know Rushang Shah has consistently provided you with excellent service and great deals.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Rutu was very helpful and provided…

Rutu was very helpful and provided excellent service.

September 17, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Kawshik,
Thank you for your kind feedback! We’re delighted to hear that Rutu was very helpful and provided you with excellent service.
We look forward to serving you again soon!
Best regards,
Travel Hub

Rated 4 out of 5 stars

Good

Sanjay was very helpful in choosing the flight

September 17, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Naresh Pandya,
Thank you for your kind feedback! We’re pleased to know that Sanjay was able to assist you in choosing the right flight.
We look forward to serving you again soon!
Best regards,
Travel Hub

Rated 5 out of 5 stars

Brilliant Company for all your travel…

Brilliant Company for all your travel needs.
Used this company for over 20 years and their services are excellent and provide good value compared to others.
Highly recommended.

September 15, 2025
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Prakash Patel,

Thank you for your wonderful review and for trusting us with your travel needs for over 20 years. We truly appreciate your continued support and recommendation.

We look forward to serving you again soon!
Best regards,
Travel Hub

Rated 5 out of 5 stars

I was dealing with RUDRA GOSWAMI

I was dealing with RUDRA GOSWAMI, who was friendly and very helpful. He provided a great service.

September 16, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Ajay More,

Thank you for your kind words! We’re glad to hear that Rudra provided you with friendly and helpful service.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 4 out of 5 stars

Santosh shah

Very elexlant salesperson good humour and well understanding

September 15, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Nilesh Patel,

Thank you for your kind words! We’re glad to know you had an excellent experience with our team.

We look forward to serving you again soon!

Best regards,
Travel Hu

Rated 5 out of 5 stars

Such quick and amazing service by…

Such quick and amazing service by Rudra! He’s super helpful and always makes sure everything is booked perfectly for me and my whole family ! Highly recommended!

September 15, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Customer,

Thank you for your wonderful feedback! We’re delighted to hear that Rudra was so helpful and ensured everything was booked perfectly for you and your family.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Good rate n also good response

Good rate n also good response

September 15, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Mrs patel,

Thank you for your feedback! We’re pleased to know you are happy with our rates and service.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Great service.

Great, helpful and knowledgeable. Quick and easy.

September 13, 2025
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Dinash Hirani,

Thank you for your kind words. We’re glad to hear you found our service helpful, knowledgeable, and efficient.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Travel hub Wembley trustworthy

Travel hub Is trustworthy, helpful, friendly and approachable.
Mit is always calm and patient. Makes sure that I have understood everything

September 14, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Prav,

Thank you for your kind feedback. We’re delighted to know you find Travel Hub trustworthy and that Mit was able to assist you with patience and care.

We look forward to serving you again soon!

Best regards,
Travel Hub

Rated 5 out of 5 stars

Excellent service

Excellent service

September 13, 2025
Unprompted review
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Ricky Rebelo,
Thank you for your kind words and appreciation of our service.
We look forward to serving you again soon!
Best regards,
Travel Hub

Rated 5 out of 5 stars

Very good service for customers…

Very good service for customers spending time for help founding tickets

September 12, 2025
Travel Hub Ltd logo

Reply from Travel Hub Ltd

Dear Laxman Dabasia,

Thank you for your kind feedback and appreciation of our service.

We look forward to serving you again soon!

Best regards,
Travel Hub

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