Initially spoke with one of the ladies at the Kotara outlet regarding rates, fees & how the process worked. She was very helpful. After a week I went online & ordered our Euro late on the Sunday & rec... See more
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At Travel Money Oz, we’re all about helping you make the most of your travel money. Whether you’re travelling for business or leisure, sending funds to a loved one on the other side of the world, looking for affordable travel insurance or shopping around for a reliable travel money card, we aim to take the hassle out of organising all your travel money needs.
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Contact info
275 Grey Street, 4101, South Brisbane, Australia
- feedback@travelmoneyoz.com
- travelmoneyoz.com
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Very easy and convenient order
Very easy and convenient to order online and pick-up same day. Emplyee was knowledgable and gave me some tips for my holiday destination. Good exchange rate. I would use again.
I went in store to exchange some…
I went in store to exchange some currency and was served by Anna at Burwood. She was lovely and had good conversational skills and was very accommodating and helpful. Would recommend!
We just dealt with Ashley
We just dealt with Ashley. Very pleasant & professional. Thank you
May use AI-assist with repliesRead more
Absolute shit issues
Absolute shit issues. In Finland can't use the dam card?????? Because it won't accept the pin anywhere. What a night. Pissed off. BIG TIME! Who the hell needs this on a holiday?

Reply from Travel Money Oz
Prompt service.
Late last night, I inadvertently added an extra zero to my JPY order. All it took was an email within minutes of paying for it and I had the funds credited to my account this morning. I ordered the correct amount and it was ready to pick it up within an hour or so of placing it. The process could not have gone more smoothly. Travel Money Oz has my highest recommendation for efficient, friendly service.
Was super easy to order online and…
Was super easy to order online and collect. They had it ready for me and was fast to collect.
Easy to order, and quick readiness
Easy to use the online ordering website. I was able to pick up the cash that day. Very convenient. The conversion rate was slightly worse than a different conversion shop nearby, but they had a minimum week long wait. So this was worth it.
Ordered money online
Ordered money online, order was ready on time and exchange rate was competitive. Communication was good and staff were friendly.
Prompt and friendly service
Prompt and friendly service. Om 28th September 2025, we went to the Travel Money Oz store at Castle Hill Mall, Castle Hill NSW 2154 to c exchange currency and were very pleased with the services offered by the consultant - Wasama. We also got a good rate of conversion. Wasama, keep up the good work!
Great and quick service
Littin was helpful and professional. Thankyou.
Great rate and fabulous service
Ordered online and went to collect after closing time, the gentleman reopened the store to help me. Great service and very professional
Avoid Travel Money Oz / Flight Centre.
Avoid Travel Money Oz / Flight Centre.
They sold me Nepalese rupees even though they knew it’s illegal to take into Nepal. When I questioned it, staff brushed it off and told me “most people take it and they don’t care,” basically advising me to break the law. When I asked to swap it back, they kept $50 out of the $144 I paid – a huge loss caused by their mistake.
Completely unprofessional, misleading, and dangerous advice. As a travel money provider, they should know better and warn customers – not profit from it.

Reply from Travel Money Oz
Happy customer
I went into the Miranda store on two occasions and was served by Saiful. This young man was extremely helpful and provided excellent customer service.
Easy & Reliable
Helpful staff, card easy and reliable to use via Apple Wallet & physical card on my recent trip to Sweden, Denmark, Netherlands & England.
Travel Oz at Runaway Bay
Tanya was exceptionally warm and friendly. Didn't have my driver's license with me as I need to exchange more Euros for my trip.
Came back the next day and it was all done in 15 mins.
Service was good
Service was very good, Brooke was very helpful. Telephone answering/message bank needs to be emptied so messages can be left.

Reply from Travel Money Oz
Easy foreign currency
Very easy procedure to purchase foreign currency cash. Order around 12pm and picked up from local store 2 hours later. Varying denominations provided. Exchange rate better than others.
Very easy for a first timer and took…
Very easy for a first timer and took only a minute to collect. Will use again for sure. Currency rate was ok.
Great service & competitive rates
Initially spoke with one of the ladies at the Kotara outlet regarding rates, fees & how the process worked. She was very helpful. After a week I went online & ordered our Euro late on the Sunday & received notification mid Monday morning I could collect our package. Young guy was very bright & helpful & asked about our trip. Rates were the same as another provider.
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