Everything and everyone at Travel Online was fabulous. We had an amazing holiday and everything ran smoothly from booking the trip to enjoying our holiday and our trip home was great too. I highly rec... See more
Company replied
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The consultants were amazing in working with me to tailor our package to suit our needs. The whole trip was super relaxed knowing that everything was organised for us, and all we had to do was show... See more
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TravelOnline is without question the most ideal company to book your travel with! From start to finish the experience is seamless with great communication the whole way! Our recent trip to Nusa Dua wa... See more
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Travel online was a smooth booking process, easy and simple. Our whole holiday was booked, planned and went to plan. We had inclusions added in, like VIP Finns recreation beach which was exceptional.... See more
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Company details
Written by the company
Established in 1994, TravelOnline is a multi-award winning online travel agent which has grown to become a leader specialising in Australia, New Zealand, Asia and the Pacific. We offer personal service, complete holiday packages and some of the most competitive prices in the market thanks to our major industry partners. We offer the convenience of an online service with the benefit of real people you can talk to. Enjoy the best of both worlds and book with confidence.
Contact info
4.8
Excellent
238 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect holiday
Perfect accommodation, flights and transfer it’s always a bit nerve racking traveling with the kids but Emma B was great everything all sorted for us!
Will definitely use travel online again!
January 24, 2024
Unprompted review
Reply from TravelOnline
Hi Irene,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Everything went smoothly
Everything went smoothly, from booking to travelling to checking in. Takes 100% of the stress of planning off your shoulders - will be using this service again.
January 17, 2024
Unprompted review
Reply from TravelOnline
Hi Angela,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Great legitimate deals
Great legitimate deals. It was easy to book and the staff were very helpful and friendly!
January 7, 2024
Unprompted review
Reply from TravelOnline
Hi Nicola,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Quick responses
Quick responses, able to assist with booking changes. Good services.
January 5, 2024
Unprompted review
Reply from TravelOnline
Hi Anna,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Great holiday
Great holiday. The package was awesome and we had the best holiday. Thank you TravelOnline. Highly recommend.
January 7, 2024
Unprompted review
Reply from TravelOnline
Hi Alex,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Stress Free Fiji
Our first overseas holiday as a family since COVID. We always book ourselves but this time we booked through Travel Online. The package we booked for Fiji was great value. Communication was always thorough. Any questions were answered quickly. It was a stress free process, which I loved. Our accommodation was great and they even upgraded us (5 adults) to a suite. I would definately recommend booking through Travel Online.
December 9, 2023
Unprompted review
Reply from TravelOnline
Hi Michelle,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Travelonline provides excellent service…
Travelonline provides excellent service and the best holiday deals ! We chose Beyond Karon Resort through Travelonline because it was a great deal and the resort provided all our essential requirements.
Beyond Karon resort is an absolute beachfront, boutique resort with a lovely pool , restaurant and walking distance to the centre of the town.
We thoroughly enjoyed our stay and look forward to booking our next holiday with Travelonline.
I
January 4, 2024
Unprompted review
Reply from TravelOnline
Hi Effie,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your Phuket holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Would definitely recommend Travelonline
We used TravelOnline to book our recent holiday to Radisson Blu Resort on Denarau Island in Fiji. Everything from the initial booking and deposit to the private transfers and check-in at the resort went off without a hitch. An added touch was the shoulder bags presented as gifts to the ladies in our party as we prepared to transfer to Radisson Blu from Nadi Airport. We would definitely recommend TravelOnline's services, and will have no hesitation in utilising them for future holiday bookings that we make.
November 22, 2023
Unprompted review
Reply from TravelOnline
Hi Darryl,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your Fiji holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Travelonline l could not fault them
Travelonline l could not fault them. right down to the last detail airline tickets,boat trips, accomodation would certainly recommend them, all papperwork tickets spot on
November 26, 2023
Unprompted review
Reply from TravelOnline
Hi Leonard,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
The hotels and flights are great prices
The hotels and flights are great prices
The staff will go out of their way to help
As I have used this company for all my holidays in the past year and every hotel flight was just amazing from Bali to Thailand as I tried two different hotels in Bali from Hardrock for big family holiday then Bali gardens for holiday for two
Thailand for a quick break at diamond cliff resort amazing
They are 5star company to work with as we have booked again for two trips next year they are my go to first
November 19, 2023
Unprompted review
Reply from TravelOnline
Hi Kay,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your Bali and Thailand holidays with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Great Variety of destinations at great prices and value
This is our 2nd time using TravelOnline. Great Variety of destinations at great prices and value. We have enjoyed both holidays and had very clear and concise information to help assist our travelling and stays at the resorts. They are easy to contact, friendly and helpful to ensure your travelling experience is stress free. Great value for money that I couldn't beat when doing some independent research on the same destinations and costs. So will be using them again and again.
November 24, 2023
Unprompted review
Reply from TravelOnline
Hi Eloise,
Thank you so much for taking the time to leave a review! We're so glad you've enjoyed your holidays with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Very easy and trouble free booking
Very easy and trouble free booking for our holiday. Everything was emailed on time and clearly detailed. We are looking forward to dealing with Travel Online soon.
November 14, 2023
Unprompted review
Reply from TravelOnline
Hi Terrence,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Everything was planed to perfection.we…
Everything was planed to perfection.we had a no worry holiday.From start to finish.
November 16, 2023
Unprompted review
Reply from TravelOnline
Hi Peter,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
5 Star Travel Consultants
I always use Travel On Line when I book my stays at Crown in Perth. The rates they offer are usually the cheapest. The travel consultants are very helpful and prompt to answer all enquires. Thank you for fabulous service again ☺️☺️
November 18, 2023
Unprompted review
Reply from TravelOnline
Hi Rekha,
Thank you so much for taking the time to leave a review! We're so glad you've enjoyed your Crown stays with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Great communication didn’t have to…
Great communication didn’t have to chase anything was very organised which made our family prepared for our holiday!
November 12, 2023
Unprompted review
Reply from TravelOnline
Hi Courtney,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Great company!
Great company, very helpful ,informative, professional, good communication. A company you really can trust for your holday needs .
November 6, 2023
Unprompted review
Reply from TravelOnline
Hi Rikki,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Wonderful service, reliable and trustworthy
TravelOnline are a great way to go if you want competitive pricing without having to do it all yourself. They reply quickly and efficiently. I have used them several times before and would thoroughly recommend them to anyone planning a holiday in the locations they specialise in.
November 9, 2023
Unprompted review
Reply from TravelOnline
Hi Maree,
Thank you so much for taking the time to leave a review! We're so glad you've enjoyed your holidays with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Super easy to book
Super easy to book, helpful consultants and a great price!
November 8, 2023
Unprompted review
Reply from TravelOnline
Hi Shona,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Reply from TravelOnline
Hi Diane,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
Thailand Holiday
All travel went smoothly accommodation was perfect made for a great holiday in Thailand. Looking forward to next trip
November 2, 2023
Unprompted review
Reply from TravelOnline
Hi Doug,
Thank you so much for taking the time to leave a review! We're so glad you enjoyed your Thailand holiday with us.
Your support and kind words really do go a long way for our team and I look forward to passing on the positive feedback, they will really appreciate it.
We look forward to booking your next holiday and hope to hear from you soon!
Kind regards from all the team at TravelOnline
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