I hire 6-8 cars a year and they consistently supply the best prices. They are a purely a website that sometimes lay off to the car brokers who then give you the actual car hire company e.g. you hire... See more
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See what reviewers are saying
I booked car hire with MyQuidco for car hire in Florida for 6 weeks, The cost of the car hire was £1,152,54, the cash back should have been over £100. The cash back has been declined. First of all Tra... See more
We’ve used Travel Supermarket a few times now to compare prices when searching for a holiday and have always found them really helpful. Super easy, all companies shown have been relevant and in our pr... See more
Company replied
I have never used site, however, following TV advert, I thought why not. However, not able to book any cruises which include children. I have subsequently learnt research and book early where childre... See more
Company details
Written by the company
TravelSupermarket is the one-stop shop for all your travel needs. Compare package holidays between all the leading travel brands for all the top holiday destinations. Looking for car hire? Compare your car hire at TravelSupermarket, too. And don't forget those travel extras like airport parking and travel insurance... Backed by our expert knowledge, help and inspiration, we've got everything you need to go on your merry travels, all in one place.
Contact info
Ice Travel Group, 19 – 20 Park Row House, Park Row, LS1 5JF, Leeds , United Kingdom
- customerservices@icetravelgroup.com
- travelsupermarket.com
3.5
Average
237 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Half Jockey
I have used this site for years it is usually competitive but I do think it may push offers that it’s paid for which can be untrustworthy 😠
September 4, 2024
Unprompted review
Reply from TravelSupermarket
Hi Desmond
Thank you for being a loyal customer and for taking the time to leave your feedback. We’re glad to hear that you generally find our site competitive.
While we do work with partners, we always strive to present transparent and trustworthy deals that offer the best value to our customers.
Thank you again for your feedback, and we look forward to helping you find great deals in the future!
Thanks
Lily
Excellent
Excellent!
Once again, I found what I was looking for on TravelaSupermarket... Well done!
September 3, 2024
Unprompted review
Reply from TravelSupermarket
Hi Kouame
Thank you for this incredible review! We are so pleased you found a great deal on our site and it was exactly what you were looking for.
We hope to help you again in the future.
Thanks
Lily
Secret Escapes organized this holiday…
Secret Escapes organized this holiday Greek islands hopping which included all personal transport to and from our connections including 4 star accommodation BB on booked and pre paid for traveling air sea and land no worries ! Just enjoyed 14 nights on 5 islands
September 5, 2024
Unprompted review
Reply from TravelSupermarket
Hi Mrs Lynch
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had such an enjoyable time on your Greek island-hopping adventure. It’s great to know that everything from the transport to the accommodations went smoothly and allowed you to fully relax and enjoy your holiday.
We hope to assist you with many more amazing trips in the future!
Thanks
Lily
Well I compared the markets with other…
Well I compared the markets with other comparison sites and yours was cheaper by far for the same thing ?? In fact £100 cheaper !! Thank you !
August 31, 2024
Unprompted review
Reply from TravelSupermarket
Hi Diane
Thank you so much for your 5-star review! We're thrilled to hear that our site helped you find a great deal and saved £100 in the process!
Providing value to our customers is our top priority, so it's fantastic to know we could deliver that for you. If you ever need anything else, we're here to help.
Thanks again for choosing us!
Lily
Reply from TravelSupermarket
Thank you for this excellent review. We're delighted to hear that you appreciated the variety of choices and clear explanations when it comes to our travel insurance deals. We're here to make your travel planning easy and enjoyable. If you need anything else, we're always here to help.
Thanks
Lily
Very helpful plenty of good information…
Very helpful plenty of good information john
August 19, 2024
Unprompted review
Reply from TravelSupermarket
Hi John
Thank you for the 5-star review! We're glad you found the information helpful. We're here to make your travel planning as smooth as possible. If you ever need more tips or details, we're just a click away!
Thanks
Lily
It was so easy using Travel Supermarket…
It was so easy using Travel Supermarket and great to be able to compare prices and see reviews. You are my 'go-to' travel helper.
August 11, 2024
Unprompted review
Reply from TravelSupermarket
Hi Susan
We're thrilled to hear that you found Travel Supermarket easy to use and helpful for comparing prices and reading reviews. Being your 'go-to' travel helper means the world to us! We look forward to helping you plan many more amazing trips in the future.
Safe travels!
Lily
Disappoining
Prices weren't particularly good for what we were looking for and not much choice
August 9, 2024
Unprompted review
Reply from TravelSupermarket
Hi Catrina
Thank you for taking the time to share your feedback with us. We're sorry to hear that you didn’t find the prices and selection to meet your expectations.
We strive to offer competitive pricing and a wide range of options. If you have are looking for something in particular, please let us know—we’d love the opportunity to assist you further at customerservice@icetravelgroup.com.
Thanks
Lily
It was good yes
August 1, 2024
Unprompted review
Reply from TravelSupermarket
Thank you for your positive feedback! We’re glad to hear you had a good experience with us. If there’s anything else we can do for you or if you have any specific feedback to share, we’d love to hear it. We look forward to helping you again soon!
Thanks
Lily
Very good easy to understand good value…
Very good easy to understand good value for money on some of the holidays
July 21, 2024
Unprompted review
Reply from TravelSupermarket
Hi Daniel
Thank you for your positive review! We're delighted to hear that you found our platform easy to understand and that some of our holiday options offered good value for money. Your feedback is important to us, and we're always striving to improve and provide even more value. If there's anything we can do to enhance your experience further, please let us know. We look forward to helping you plan your next trip!
Thanks
Lily
Great
It was easy to get a quote and I could choose which one I wanted. I can also save the quote and decide later.
July 21, 2024
Unprompted review
Reply from TravelSupermarket
Thank you for the fantastic review! We're thrilled to hear that you found the process of getting a great deal was efficient. Our goal is to make planning your trip as convenient as possible. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to helping you book your next adventure!
Thanks
Lily
Don't waste your time.
Tried to organise car hire for our upcoming trip to Turkey. It was advertised at one price but when you clicked on the link the actual price was almost double what wa initially quoted. It's false advertising and a complete waste of time!
July 15, 2024
Unprompted review
Reply from TravelSupermarket
Hi Helen
Thank you for sharing your feedback, and I'm sorry to hear about your experience. We understand how frustrating it can be to encounter discrepancies in pricing. Our team is looking into this issue to ensure that prices are consistently displayed accurately. Your experience is important to us, and we appreciate your bringing this to our attention. If you're open to it, please contact our customer service team on customerservice@icetravelgroup.com so we can help resolve this issue and find a suitable solution for your upcoming trip to Turkey.
Thanks
Lily
Nothing went wrong just everything to expensive
Sorry nothing went wrong I just could not find a holiday because everything is expensive
July 13, 2024
Unprompted review
Reply from TravelSupermarket
Hi Paul
Thank you for your feedback. We understand that finding a holiday within your budget is important, and we're sorry to hear that you couldn't find an option that suited your needs. We constantly strive to offer a wide range of options at competitive prices. If you have specific dates or destinations in mind, our customer service team would be happy to assist you in finding a holiday that fits your budget. Please get in touch at customerservice@icetravelgroup.com
Thanks
Lily
OK but probably not
OK, but most flights are odd or unsociable hours, ie next day! Even on trips under 3 hours.
Not likely to book anything
July 14, 2024
Unprompted review
Reply from TravelSupermarket
Thank you for your feedback. We understand that convenient flight times are important, and we're sorry to hear that the options didn't meet your expectations. We're always working to provide a variety of choices, and your comments will help us improve our offerings. If you have specific preferences or destinations in mind, please reach out to customerservice@icetravelgroup.com, who would be happy to assist you in finding more suitable options.
Thanks
Lily
Found the perfect holiday at a great…
Found the perfect holiday at a great price.
June 15, 2024
Unprompted review
Must say some of the prices were…
Must say some of the prices were amazing but still looking for better. Good start.
July 4, 2024
Unprompted review
Made light work of my airport parking…
Made light work of my airport parking with a canny discount toboot
July 3, 2024
Unprompted review
Reply from TravelSupermarket
Hi Michael
We are sorry to hear you've had some trouble navigating our site. If there's something particular you're looking for please email us at customerservice@icetravelgroup.com and we'll be glad to help you.
Thanks
Lily
Reply from TravelSupermarket
Hi Ali
Thank you for the fantastic review! We're thrilled to hear that you found the booking process easy and enjoyed our great deals. If you have any other feedback or need assistance in the future, feel free to reach out. We look forward to helping you again!
Thanks
Lily
Travel Insurance
Before booking anything, I always get travel insurance with TravelSupermarket.com for peace of mind.
Works pretty well and is easy enough to do, recommend most people do this before they go away!
June 18, 2024
Unprompted review
Reply from TravelSupermarket
Hi Ryan
Thank you for your insightful review! We're glad to hear that you find TravelSupermarket.com helpful for travel insurance. It's always wise to have peace of mind before travelling. If you ever need assistance or have any questions about our services, don't hesitate to reach out.
Safe travels!
Lily
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