Travis Scott Reviews 324

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with their orders, frequently reporting that products were not received, or that deliveries were severely delayed. People also found the customer service to be unhelpful, with many emails going unanswered and a general lack of communication regarding order status. The majority of consumers also encountered issues with the products themselves, noting that items could differ from what was advertised. Additionally, the delivery service was a common point of frustration, with many experiencing long waiting times and a lack of tracking information, leading to uncertainty about their purchases.

What people talk about most

Order

Users describe negative interactions with order. Many customers report extreme delays, with some waiting... See more

Product

People report negative experiences with product. Many customers express significant frustration and... See more

Delivery service

Customers consistently express significant dissatisfaction with the delivery service. Many reviewers report... See more

Response time

Customers consistently note negative experiences with response times. Many reviewers report a lack of... See more

Customer service

Consumers find customer service to be negative. Many reviewers report a concerning absence of communication,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I don’t believe what I am reading. How is Cactus Jack Store still operating? I purchased WWE x Travis Scott merch back in April 2025 and it is now August 2025 and they disregard every email with the... See more

Rated 1 out of 5 stars

I would give zero if possible. I ordered a jacket November 13, it had header that read will arrive before Christmas. On Dec 23 I sent message saying I haven't received 200 dollar jacket. I received a... See more

Rated 1 out of 5 stars

Not only can the products be completely different than what is advertised when made, but the customer service is terrible. The estimates are ALWAYS wrong, and if you want an update on your products sh... See more

Rated 1 out of 5 stars

Hi everyone, I ordered the Travis Scott x FC Barcelona jersey on May 12th from the official Travis Scott store (CactusJack.com). It’s been almost three months, and I still haven’t receive... See more


Company details

  1. Music Store
  2. Clothing Store
  3. Shoe Store

Information provided by various external sources

The Official website and store of Travis Scott. Music, Video, Tour, Shop


Contact info

1.3

Bad

TrustScore 1.5 out of 5

324 reviews

5-star
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Rated 1 out of 5 stars

i ordered the travis scott mcdonald’s…

i ordered the travis scott mcdonald’s jersey which i was super hyped about... said it would take 12-16 weeks. idk why it takes that long but anyways i got an email about two moths later saying because of covid it would take about 3-4 weeks longer. Come on fam it’s been forever. at least send me some extra stuff with it like u a millionaire finessing us with this. like bro i paid 40 for shipping. throw in some merch w that like a jordan collab

January 6, 2021
Unprompted review
Rated 1 out of 5 stars

Beware

I ordered a sweatshirt from his McDonald’s merch, and a vinyl from franchise on September 10th and September 29th respectively. I haven’t heard anything since November 10th, which was an email saying that both orders were being delayed. Why has it been almost 4 months and my orders haven’t even shipped? It’s literally one sweatshirt and one vinyl. I do not recommend buying anything from his shop unless you’re a really big fan because you’re going to be waiting a long time. At this point I don’t even feel like trying to get a refund so I can’t wait to get my sweatshirt to decorate my decaying corpse 6ft underground because at this point that’s where I’m going to be when they finally get around to shipping it.

January 6, 2021
Unprompted review
Rated 1 out of 5 stars

Cactus Jack Lacks

I understand that what I paid for on November 13 was a pre-order, but I expected to at least hear something by now. Travis Scott site offers no order tracking or any contact info to inquire on the order status. If you’re going to offer merchandise, you need to have an operation in place to support it.

January 5, 2021
Unprompted review
Rated 1 out of 5 stars

worst shipping

mad annoyed at how bad the shipping is cause a shirt shouldnt take months to ship. they should at least say the shipping will take 3-4 months instead of weeks.

January 3, 2021
Unprompted review
Rated 1 out of 5 stars

Why do we pay for shipping if it's not gonna ship??

I ordered one of the Fortnite tees he dropped and it shipped in the 4-6 week estimated time and the shirt was in perfect shape, so I decided that I would order one of the hoodies from the PS5 drop. Ordered it on November 13th, and the 6th week was on December 24th, but I cut him some slack because mail delivery wasn't running since it was a holiday. It's now January 1st and I haven't received anything, not even an email. It's ridiculous that we have to pay for shipping when it doesn't even get to you for a couple of months. Don't think I'll be purchasing from here again.

January 2, 2021
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. I would never order from them again. I ordered the fortnite nerf gun back in April 2020 never received. I have a confirmation that I ordered it and it went through successfully. Now they are saying I never ordered it. S**tty site with horrible inventory tracking

December 30, 2020
Unprompted review
Rated 1 out of 5 stars

Sh** site

I buyed a T-Shirt, the delivery delay was 2 or 3 weeks.
After 6 weeks, I still had not received it.
I paid 26.55$ shipping cost and when i received my package, UPS told me that I had to pay an additional 30€ for brokerage charges and government charges.
This is absoluly unfair that these costs are not include in the shipping costs, ad minima mentioned.

December 28, 2020
Unprompted review
Rated 1 out of 5 stars

Just got the final piece of my order I…

Just got the final piece of my order I placed 8 months ago. 8 months!!!! I’ll never buy anything from them again. After all this time the item doesn’t even special anymore. This was definitely a rip-off.

December 27, 2020
Unprompted review
Rated 1 out of 5 stars

Still waiting on my McDonald’s McNugget…

Still waiting on my McDonald’s McNugget pillow and my boxers from September. I’m fine with it taking a little longer but can I get more update emails then a very veg one I got over a month ago telling me it was only going to be a couple more weeks but I still don’t have anything.

December 26, 2020
Unprompted review
Rated 1 out of 5 stars

Waiting on TS Hoodie

Waiting on TS Hoodie, TS McDonald's cups, poster, slippers. Got a few items but still waiting on others. Sad.......Ordered in September for my son for Christmas. Christmas is gone & no updates.

December 26, 2020
Unprompted review
Rated 1 out of 5 stars

Waiting for Months!

Still waiting on my Travis Scott x McDonalds collab blanket and I ordered it on September 9th. It is currently December 21st and I haven't got an update in months. Waiting all this time is horrid, especially for a collaboration of two huge companies. Terrible.

December 22, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered merchandise in April of this…

I ordered merchandise in April of this year from the fortnite collab and still haven’t received my last item from the collection I purchased Which was the nerf gun. I purchased knowing it wouldn’t be shipped until late oct or early November to receiving an email stating it’s going to be longer! It’s really annoying on an item when they take your money for right away. They have yet to send a follow up email on my item and sent me a 10% off coupon code only if I spend over $125 on his merch! Like what??!!!

December 17, 2020
Unprompted review

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