I was sceptical at first, not too sure with the reviews, but Joshu went out of his way to put my mind at ease and arranged and booked everything before most other agencies even bothered to reply. Tic... See more
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Michael Fox managed to get us a deal in a short space of time at a reasonable price. Michael was very keen to get the request right that resulted in many many telephone calls. Besides that Michael w... See more
If I could score 0, I would. So I got a call today to be harassed asking why I gave a bad review, the agitated agent would not let me speak so I let him ramble on, to which I I asked if had finishe... See more
Good customer service but charging People for ticket insurance is unlawful. I was told that it is policy and was forced to pay for the insurance that I don't need. I need to be reimbursed on that af... See more
Company details
Written by the company
Trawell 24/7 is a UK-based travel company dedicated to making international travel simple, affordable, and stress-free. We specialise in flight bookings, holiday packages, hotel reservations, and tailor-made travel solutions for individuals, families, and business travellers. Whether you are planning a holiday, visiting family overseas, or travelling for business, our team works to find the best routes, fares, and travel options to suit your needs and budget. Our focus is on personalised service. Instead of automated booking experiences alone, we provide real human support before, during, and after your trip. Customers rely on us for expert guidance, flexible travel solutions, and quick assistance when plans change. We work closely with trusted travel partners and suppliers to provide competitive fares and reliable services across Europe, Africa, Asia, the Middle East, and North America. From last-minute flights to carefully planned holiday packages, our goal is to deliver value, convenience, and peace of mind. At Trawell 24/7, we believe travel should be accessible and enjoyable, not complicated. Our growing customer base and repeat travellers reflect our commitment to transparency, customer satisfaction, and dependable service. Your journey matters to us, and we are here to help you travel with confidence.
Contact info
Office 12880, 182-184 High Street North, East Ham, E6 2JA, London, United Kingdom
- +44 20 3745 1247
- sales@trawell247.co.uk
- trawell247.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Michael was very professional and dedicated to what he does.
Michael was very professional, dedicated with patience and helpful in assisting to gotten a suitable ticket for me. I am impressed with his professionalism.
Michael was really helpful in sorting…
Michael was really helpful in sorting out my ticket. His professionalism was remarkable and recommendable.
Good customer service but charging…
Good customer service but charging People for ticket insurance is unlawful. I was told that it is policy and was forced to pay for the insurance that I don't need. I need to be reimbursed on that after finding out under Consumer Rights Act 2015 that no business can force you or include insurance to a ticket without your consent. I was forced to buy ATOL & IATA insurance without my consent.
I was told in WhatsApp text that it refundable if not used. So please refund the £40
I was struggling to put my dates and…
I was struggling to put my dates and payments through for a flight. However, I got assistant from one of your advisors named Michael who made this much easier for me.
Michael Fox assisted well with bookings
Michael Fox managed to get us a deal in a short space of time at a reasonable price. Michael was very keen to get the request right that resulted in many many telephone calls. Besides that Michael was readily available to assist and delivered on his promise
Michael was able to find the best deal…
Michael was able to find the best deal for me, great customer service! I definitely recommend.
Michael Fox
Michael Fox, was very helpful with what I wanted. He was true to his word. He issued my tickets promptly, he was very understanding and a nice person to deal with.
Michael was fast in responding to my…
Michael was fast in responding to my request. He also communicated well while processing my flight ticket.
Michael was good in communicating with…
Michael was good in communicating with me. He assist in securing a plane ticket for me.
Reliable service
Great Customer Service and commitment from the team. Michael was very active and supportive
Micheal was very helpful in helping get…
Micheal was very helpful in helping get a ticket for my journey .I will love to use him again and tell other friends...thank you .
My experience with Michael Fox was very helpful and I had very good customer service from him.
My experience with Michael Fox was very good because he was very helpful and he was very resilient and determined to get me what am looking for.
Great services and friendly staff.
Great services and friendly staff. Michael is really.
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