Trawell 24/7 Limited  Reviews 

35
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I was sceptical at first, not too sure with the reviews, but Joshu went out of his way to put my mind at ease and arranged and booked everything before most other agencies even bothered to reply. Tic... See more

Rated 4 out of 5 stars

Michael Fox managed to get us a deal in a short space of time at a reasonable price. Michael was very keen to get the request right that resulted in many many telephone calls. Besides that Michael w... See more

Rated 1 out of 5 stars

If I could score 0, I would. So I got a call today to be harassed asking why I gave a bad review, the agitated agent would not let me speak so I let him ramble on, to which I I asked if had finishe... See more

Rated 5 out of 5 stars

Good customer service but charging People for ticket insurance is unlawful. I was told that it is policy and was forced to pay for the insurance that I don't need. I need to be reimbursed on that af... See more

Company details

  1. Airline Ticket Agency
  2. Travel Agency

Written by the company

Trawell 24/7 is a UK-based travel company dedicated to making international travel simple, affordable, and stress-free. We specialise in flight bookings, holiday packages, hotel reservations, and tailor-made travel solutions for individuals, families, and business travellers. Whether you are planning a holiday, visiting family overseas, or travelling for business, our team works to find the best routes, fares, and travel options to suit your needs and budget. Our focus is on personalised service. Instead of automated booking experiences alone, we provide real human support before, during, and after your trip. Customers rely on us for expert guidance, flexible travel solutions, and quick assistance when plans change. We work closely with trusted travel partners and suppliers to provide competitive fares and reliable services across Europe, Africa, Asia, the Middle East, and North America. From last-minute flights to carefully planned holiday packages, our goal is to deliver value, convenience, and peace of mind. At Trawell 24/7, we believe travel should be accessible and enjoyable, not complicated. Our growing customer base and repeat travellers reflect our commitment to transparency, customer satisfaction, and dependable service. Your journey matters to us, and we are here to help you travel with confidence.


Contact info

4.0

Great

TrustScore 4 out of 5

35 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(35)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good customer service but charging…

Good customer service but charging People for ticket insurance is unlawful. I was told that it is policy and was forced to pay for the insurance that I don't need. I need to be reimbursed on that after finding out under Consumer Rights Act 2015 that no business can force you or include insurance to a ticket without your consent. I was forced to buy ATOL & IATA insurance without my consent.

I was told in WhatsApp text that it refundable if not used. So please refund the £40

February 28, 2023
Unprompted review
Rated 4 out of 5 stars

Michael Fox assisted well with bookings

Michael Fox managed to get us a deal in a short space of time at a reasonable price. Michael was very keen to get the request right that resulted in many many telephone calls. Besides that Michael was readily available to assist and delivered on his promise

February 8, 2023
Unprompted review
Rated 5 out of 5 stars

Michael Fox

Michael Fox, was very helpful with what I wanted. He was true to his word. He issued my tickets promptly, he was very understanding and a nice person to deal with.

January 26, 2023
Unprompted review

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