Loved Chloe's work, loved the -MANIFEST- salon; it really is high-end with a very calm, professional vibe. Will definitely be back to Chloe who was very focused on my nail health and am delighted to b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Treatwell is a brighter way to book hair and beauty appointments. Browse over 60,000 salons and spas across Europe, read reviews and book your perfect treatment 24/7
Contact info
Greifswalder Str. 212, 10405, Berlin, Germany
- treatwell.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 26% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A hidden gem
My wife, daughter and I all have been to Symmetryhl. They are brilliant, professional I would highliy recommend a visit.
My favorite Thai massage in London
My favorite Thai massage in London - charming therapists and amazing value
Olivia in Chroma is honestly the best…
Olivia in Chroma is honestly the best at doing highlights! Have been going there for 5 years and wouldn’t trust anyone else with my hair xx
Sumera is lovely and brilliant at her…
Sumera is lovely and brilliant at her job. Talked me through the process and advised next plan of action. I had the Hifu treatment which was lovely and relaxing. I can see a different already. Was advised there would be a20% change on the first day then gradually get better.
Always a great experience
Always a great experience, fabulous staff and a great community vibe.
Amazing spa package
I managed to book at short notice. I was pleased to be able to book in for a treatment package which included a facial massage, Indian head massage and back and neck massage.
I had a lovely warm welcome on arrival and completed the personal details form necessary for the therapist.
The salon and treatment rooms were relaxing, clean and very well presented.
The treatment was explained to me before I got ready and then, throughout I was thoroughly relaxed. It was an amazing treatment!!
Younis is incredibly talented
Younis is incredibly talented! I often stop by their shop! He's super polite and really skilled! I was getting ready for my friend's wedding, and he totally nailed the haircut! Everyone was asking where I got it done.
Simone and Elizabeth were both brilliant
Tommy was brilliant
Tommy was brilliant, great cut, great service, I will definitely return and highly recommend Tommy.
A great experience every time
A great experience every time, lovely surroundings, ambience and Preet so good at what she does
Treatwell company allowing post appointment cancellations of unhappy customers
Treatwell company has a dreadful practise. They allow business owners to practise POST APPOINTMENT CANCELLATIONS and on a massive scale. This practise does not push businesses to improve in the contrary it helps them to cover up their shortcomings; therefore robbing the customer from their rights to share their bad experiences. They are only happy to advertise positive outcomes but not the opposite. If you book through Treatwell website and you end up having an appaling service AND if you are NOT QUICK ENOUGH or if you DO NOT KNOW that once your appointment is cancelled by business owner, you can't leave your review. You are mistreated twice. The post appointment cancellations is allowed by the blessings of Treatwell for the obvious reaons. I contacted Treatwell about the issue. They apologised for the inconvenience and that was it. I reached to them again and again. I was simply ignored. Total silence . It's their website through which customers book, trust and pay in return of what?
Treatwell wants to keep the glossy reviews and does not want to hear otherwise. Treatwell will be reported to customers rights associations and trading standards..etc
Miriam is great!
Miriam is so kind and a true professional! I received Botox in 4 areas and had no bruising! Started seeing softening of lines on day 3. She is the best! Her work space is clean and serene.
Absolutely thrilled with my haircut from Dana at Malina Beauty! So skilled and professional — highly recommend her to anyone!
Dana gave me an amazing haircut at Malina Beauty! Talented, professional, highly recommend!
Feel great experience
Professional friendly staff. Spotlessly clean. Relaxed atmosphere. Highly recommend this salon.
Scott always provides a very tidy and…
Scott always provides a very tidy and consistent cut. My partner Lin approves so must be good.
She's so great
She's so great, I'm so time poor and exhausted from kids... it was so nice to indulge and take care of myself
Thoroughly recommend Secret Oasis spa…
Thoroughly recommend Secret Oasis spa in Parsons Green
I was made to feel welcome when I arrived at the beautiful clean facilities
by lovely staff
My therapist/ masseur Olena was amazing
One of the best deep tissue massages I’ve ever had
Felt absolutely wonderful afterwards
All aches and pains gone 😃
Right recommendation
It provided me with the right person that I needed when it came to black hair
Great experience
Great experience! Lovely friendly staff and amazing massages. Will definitely be back 😊
Professional and knowledgeable staff…
Professional and knowledgeable staff able to handle complex cases and spinal injuries. Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








