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Trek Travel Reviews 

265
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally knowledgeable, supportive guides and the top-quality bikes provided during their exciting adventures. Travelers also highlight the exceptionally well-planned routes, delicious food, and stunning scenery that make each active vacation truly memorable and rewarding. Some reviewers were not happy with minor challenges such as adjusting to specific bike types or navigating routes when riding separately at slightly different speeds. Consumers occasionally noted that these small hurdles required extra attention, suggesting that clearer trail descriptions and better group accommodations could further improve the overall journey for everyone involved.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently knowledgeable,... See more

Service

Consumers find service to be positive, highlighting exceptional care and attention to detail from the guides.... See more

Holidays

Customers report wonderful and enthusiastic experiences with their holidays, consistently calling them the... See more

Product

Clients share positive opinions on product quality, highlighting top-of-the-line and well-maintained... See more

User experience

Reviewers highlight positive aspects of user experience, praising the thoughtfully planned routes, incredible... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was great! The whole experience! The guides that Trek provides insure you have a wonderful adventure from making sure all your needs are met, to insightful information about the culture and... See more

Rated 5 out of 5 stars

The trip was as advertised, a true "level 2" activity level with a few days for a few more miles. This accuracy in advertising was important to me. The guides were outstanding, concerned about we... See more

Rated 5 out of 5 stars

Just finished our fifth climbs of the _____ trip with Trek Travel. Slovenian Alps this time. As before, a fantastic way to explore a country’s small towns, backroads, and scenery. Other guests have... See more

Rated 5 out of 5 stars

Sara and Thomas made our Tour de France Femmes trip the trip of a lifetime by thinking of our every need as we climbed the legendary Mount Ventoux not just once, but twice! They not only made sure th... See more


Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Sightseeing Tour Agency
  4. Sport Tour Agency
  5. Tour Agency
  6. Travel Agency

About Trek Travel

Written by the company

Trek Travel is one of the world's leading active vacation companies, with over 25 years crafting unforgettable cycling and hiking vacations. We design and guide premium trips across more than 30 countries — including Italy, France, Spain, Portugal, Japan, the United States, New Zealand, Chile, and beyond. Whether you're a seasoned cyclist or lacing up for your first guided hike, there's a Trek Travel trip made for you.

Every trip is fully supported and inclusive: World-class Trek bikes, expert local guides, handpicked boutique hotels, daily breakfasts, select meals, a dedicated support van, and seamless logistics — so you're free to ride or hike without a second thought about the details.

Trips for every type of traveler: We offer guided road cycling, gravel, mountain biking, e-bike, hiking and walking, ride camps, self-guided, private, and custom trips— designed for every ability level, from first-time travelers to seasoned athletes. Planning something special? Our private trips are perfect for milestone birthdays, family reunions, and group getaways.

Destinations across six continents: Browse our full lineup of trips spanning Europe, North America, South America, Asia, Africa, and beyond — from the mountain passes of the Alps and Dolomites to the vineyards of California and the back roads of Morocco.

Awards and Accreditations: Recognized 6 times as a Travel + Leisure World's Best Tour Operator. As an Official Tour Operator of the Tour de France and partner of Team Lidl-Trek, we offer exclusive race access and VIP experiences to the world's greatest cycling events.

Discover what makes Trek Travel different →

Contact info

4.9

Excellent

TrustScore 5 out of 5

265 reviews

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4.9

All reviews

(265)

265 reviews in the last 12 months

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Rated 5 out of 5 stars

Itinerary, logistics, and guides were all wonderful.

Itinerary, logistics, and guides were all wonderful. I very much enjoyed the overall itinerary of the trip balancing epic rides and watching two TDF stages. As much fun as TDF viewing is – if we pushed a third stage into the agends the trip would have felt hectic. 2 was ideal. And then the riding was unreal and the guides brought a great mix of professionalism and fun. They even coordinated surprises like an alpine roller coaster and a tutu for my birthday ride. Won't be my last trek travel trip!

July 23, 2026
Rated 4 out of 5 stars

Great venue

Great venue, guides, other Trek riders, etc. The first and last hotels were a bit rustic and dated. However, the context of this statement is the venue is South Dakota. I don’t believe anyone expects four star accommodations in SD. Also, one other criticism is the lack of wifi access at the Sylvan hotel. That’s really unacceptable these days. They need a serious upgrade.

July 30, 2026
Rated 5 out of 5 stars

Can’t say enough great things about the…

Can’t say enough great things about the guides. They handled everything and made it a truly five star experience. Location was good at Stowe, Excellent at Burke. Dinner on our own for the second night was a letdown. Don’t see why this was the case. I once stayed at a cycling hotel, where they gave everyone a mesh bag to put their cycling clothes in at the end of the day, and next morning the bag would be in front of your door with fresh clothes. While we don’t need door-to-door service, some way of washing our Bike clothes and drying them would be an outstanding addition to the experience.

July 30, 2026
Rated 5 out of 5 stars

Will absolutely do this again!

What a great trip this was!

Right from the start, Trek representatives were were super helpful in providing clear information through the booking process. The website was extremely helpful as well with really useful information. The regular (but not overwhelming) communication and update was excellent.

The trip itself was spectacular! I had never been to Slovenia before. What a beautiful place it is! The guides (Samo and Yoan) welcomed us at the hotel right on time and provided with proper information. The bikes were excellent and they were already fitted for me to perfection.

The same for Italy as well. We rode through beautiful picturesque villages. In my opinion, this is the only way to see any place.

Over the course of six days, every ride was amazing. When I was unable to complete the climb for a ride, I just sent a WhatsApp message and someone was always there to come pick me up. Excellent guides!

Finally, the group of people that were part of the ride were amazing. What a bunch of nice people! They were very supportive and encouraging (this was my first serious Trek Travel ride).

I will absolutely do this again. I'm hooked!

July 29, 2026
Rated 5 out of 5 stars

Exceptional experience

From beginning to end, my experience with Trek Travel and guides Thomas and Antoine was wonderful in every way. Thomas and Antoinewere exceptionally competent and fun to be with. The bikes were well maintained, the two Alpine accommodations were wonderful, the lunch stops were thoughtfully planned, the socializing opportunities and camaraderie both delights. The scenery and challenges of the mountain climbs made for memorable days and wonderful photos. I will be using Trek Travel again!

July 23, 2026
Rated 5 out of 5 stars

People and Scenery

Once again it was the people on the trip along with the scenery that made this vacation so special. We had another couple on the trip with us that we did not previously know but they were the perfect travel companions. Our guides were great...it just was like one big happy family. I really appreciated having guides from two different countries...we had some great conversations. The hikes were gorgeous and everything was so well planned out. Accommodations were cozy and comfortable and in great locations to be able to walk into town in the evenings. My husband is already dreaming about the next trip.

July 22, 2026
Rated 5 out of 5 stars

The guides were both great and very…

The guides were both great and very attentive . They really made the trip fun and were helpful with the bikes . The food was out standing and I loved the different places that we ate. The lodging was really great and each one was very different making it interesting. We loved them all .

July 16, 2026
Rated 5 out of 5 stars

I hate writing reviews.

Trip was fantastic. The guides were awesome and made sure that we had the best experience possible. Croatia is disgustingly beautiful and we got to experience a boatload of amazing places and foods that we wouldn't have if we hadn't gone with Trek.

July 1, 2026
Rated 5 out of 5 stars

My husband and I had an excellent time…

My husband and I had an excellent time taking a 5 nights 6 days tour to Norway with Trek Travels. The guides were very capable, helpful, sincere and on top of everything. Our stays were also good, not very luxurious hotels but the best possible in the region. They were very particular with special meals and took care of them where ever we ate. Each day was differently planned which also made our trip more interesting. Overall I would give a 5 star rating and surely would take a trip with them again.

July 23, 2026
Rated 5 out of 5 stars

My first trip with Trek met all of my…

My first trip with Trek met all of my expectations. I joined the “Valleys of the Dolomites” tour, and every aspect of the experience was great. The hotel was outstanding, the scenery was breathtaking, and the cycling routes were beautifully planned. The restaurants selected for both lunch and dinner were excellent.
Our guides went above and beyond every day to ensure that everyone’s needs were met, always with genuine enthusiasm and care.
I wouldn’t hesitate to book another biking adventure with Trek and look forward to traveling with them again.

July 22, 2026
Rated 5 out of 5 stars

Can't say enough great things about…

We can't say enough great things about our Trek Travel bike trip in central Oregon. This is a very professional 1st class operation in every aspect. From their pre-trip planning, to their choices of accommodations and attentive, knowledgeable and fun guides, everything exceeded our expectations. Looking forward to our next adventure with them!

June 28, 2026
Rated 5 out of 5 stars

Great Guides

Great hotels
Very well planned routes
Great bikes
Knowledgable and friendly guides, nothing was too much trouble for them

June 28, 2026

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