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Trek Travel Reviews 

265
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally knowledgeable, supportive guides and the top-quality bikes provided during their exciting adventures. Travelers also highlight the exceptionally well-planned routes, delicious food, and stunning scenery that make each active vacation truly memorable and rewarding. Some reviewers were not happy with minor challenges such as adjusting to specific bike types or navigating routes when riding separately at slightly different speeds. Consumers occasionally noted that these small hurdles required extra attention, suggesting that clearer trail descriptions and better group accommodations could further improve the overall journey for everyone involved.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently knowledgeable,... See more

Service

Consumers find service to be positive, highlighting exceptional care and attention to detail from the guides.... See more

Holidays

Customers report wonderful and enthusiastic experiences with their holidays, consistently calling them the... See more

Product

Clients share positive opinions on product quality, highlighting top-of-the-line and well-maintained... See more

User experience

Reviewers highlight positive aspects of user experience, praising the thoughtfully planned routes, incredible... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was great! The whole experience! The guides that Trek provides insure you have a wonderful adventure from making sure all your needs are met, to insightful information about the culture and... See more

Rated 5 out of 5 stars

The trip was as advertised, a true "level 2" activity level with a few days for a few more miles. This accuracy in advertising was important to me. The guides were outstanding, concerned about we... See more

Rated 5 out of 5 stars

Just finished our fifth climbs of the _____ trip with Trek Travel. Slovenian Alps this time. As before, a fantastic way to explore a country’s small towns, backroads, and scenery. Other guests have... See more

Rated 5 out of 5 stars

Sara and Thomas made our Tour de France Femmes trip the trip of a lifetime by thinking of our every need as we climbed the legendary Mount Ventoux not just once, but twice! They not only made sure th... See more


Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Sightseeing Tour Agency
  4. Sport Tour Agency
  5. Tour Agency
  6. Travel Agency

About Trek Travel

Written by the company

Trek Travel is one of the world's leading active vacation companies, with over 25 years crafting unforgettable cycling and hiking vacations. We design and guide premium trips across more than 30 countries — including Italy, France, Spain, Portugal, Japan, the United States, New Zealand, Chile, and beyond. Whether you're a seasoned cyclist or lacing up for your first guided hike, there's a Trek Travel trip made for you.

Every trip is fully supported and inclusive: World-class Trek bikes, expert local guides, handpicked boutique hotels, daily breakfasts, select meals, a dedicated support van, and seamless logistics — so you're free to ride or hike without a second thought about the details.

Trips for every type of traveler: We offer guided road cycling, gravel, mountain biking, e-bike, hiking and walking, ride camps, self-guided, private, and custom trips— designed for every ability level, from first-time travelers to seasoned athletes. Planning something special? Our private trips are perfect for milestone birthdays, family reunions, and group getaways.

Destinations across six continents: Browse our full lineup of trips spanning Europe, North America, South America, Asia, Africa, and beyond — from the mountain passes of the Alps and Dolomites to the vineyards of California and the back roads of Morocco.

Awards and Accreditations: Recognized 6 times as a Travel + Leisure World's Best Tour Operator. As an Official Tour Operator of the Tour de France and partner of Team Lidl-Trek, we offer exclusive race access and VIP experiences to the world's greatest cycling events.

Discover what makes Trek Travel different →

Contact info

4.9

Excellent

TrustScore 5 out of 5

265 reviews

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4.9

All reviews

(265)

265 reviews in the last 12 months

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Rated 5 out of 5 stars

The guides and routes chosen were A+!

The guides and routes chosen were terrific. The guides were personable and very accommodating. I also enjoyed the hotels and food, that was also a delight. Because our group rode at different speeds, it was easy to get off track and make a wrong turn. Overall, I really enjoyed the experience and learning about a new country.

July 23, 2026
Rated 5 out of 5 stars

Traveled to the San Juan Islands for 6…

Traveled to the San Juan Islands for 6 days of riding. Our guides were incredible at every detail and made us feel at total ease so we could savor and enjoy each facet of our adventure. Everything from the accommodations to the food to the snacks were top notch. The trip was enjoyable start to finish. The Trek bikes were f the highest quality and fine tuned for our daily use with whatever gadgets we felt most comfortable with. I brought my Garmen and Baria tail light, radar as well as a mirror and our guides got it installed. They went above and beyond with snack requests (red bulls for me) and made sure we sampled some of the local icecream stops along the way. What can I say but a superb fun vacation experience while getting some great scenic rides in daily. Truly an epic vacation experience! A+++. Thanks Trek Travel!

June 29, 2026
Rated 5 out of 5 stars

Don't search for another "bike travel company" - Trek is the premier tour group

Our Trek Travel gravel trip to Switzerland was unbelievable...so good, we fear we will never match the experience. Our guides were fantastic - personable, professional and positive. The people we met on the tour were so enjoyable and easy to get to know - we feel so fortunate to have experienced the dynamic established among the 15 people in our group. The views were spectacular, the accommodations beyond need or expectation, the support from the guides unparalleled and the routes appropriately challenging.

July 5, 2026
Rated 5 out of 5 stars

Best trip ever!

Food, lodging were excellent. What made the trip were the guides, knowledgable, professional and fun to be with. Hope to join Trek again.

July 23, 2026
Rated 5 out of 5 stars

Incredible!

Our first Trek Travel experience was incredible! The guides were fantastic - thoughtful, supportive, fun - and the route was just amazing. Sites, hotels, food… I can’t say enough how much we enjoyed it. Already planning our next trip!

June 28, 2026
Rated 5 out of 5 stars

Thank you Camilla, Mateo and Carolina!!!

The scenery, the food, the experiences in all of the villages and hotels, the rides themselves, but most importantly, the guides: Camilla, Mateo and Carolina! They were absolutely fantastic and truly made the week exceptionally memorable.

July 16, 2026
Rated 5 out of 5 stars

Trek travel in Norway was one of the…

Trek travel in Norway was one of the best weeks I’ve ever had. The guides were fantastic! Camila, Matteo, and Caro were a great team. They did a great job balancing the operation of the trip and enjoying the time with us. They became friends with everyone on the trip, and I always felt very taken care of. 10/10 team. I also really enjoyed the cycles, and I thought the routes were varied and incredibly scenic.

July 16, 2026
Rated 5 out of 5 stars

The leadership of the crew was…excellent

The leadership of the crew was outstanding. first they got along with each other which helps with the tour group jelling together. The set the tone!! The locations, food and conversation were delightful I would encourage the Trek Tour Administration update their ebikes

July 3, 2026
Rated 5 out of 5 stars

Glacier Nat’l Park is glorious

Glacier Nat’l Park is glorious. Trek made the experience awesome. Rides of appropriate length, great on bike and van support and great interaction with our guides, who were knowledgeable about history, conditions and the terrain. Had a wonderful time and a lot of laughs - very high on Trek Travel!

July 18, 2026
Rated 5 out of 5 stars

Trek Travel is the best

Trek Travel is the best. Best thought out and best executed. If anything does not meet expectations, will go above and beyond to ensure your satisfaction.

July 16, 2026

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