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Trek Travel Reviews 

265
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally knowledgeable, supportive guides and the top-quality bikes provided during their exciting adventures. Travelers also highlight the exceptionally well-planned routes, delicious food, and stunning scenery that make each active vacation truly memorable and rewarding. Some reviewers were not happy with minor challenges such as adjusting to specific bike types or navigating routes when riding separately at slightly different speeds. Consumers occasionally noted that these small hurdles required extra attention, suggesting that clearer trail descriptions and better group accommodations could further improve the overall journey for everyone involved.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are consistently knowledgeable,... See more

Service

Consumers find service to be positive, highlighting exceptional care and attention to detail from the guides.... See more

Holidays

Customers report wonderful and enthusiastic experiences with their holidays, consistently calling them the... See more

Product

Clients share positive opinions on product quality, highlighting top-of-the-line and well-maintained... See more

User experience

Reviewers highlight positive aspects of user experience, praising the thoughtfully planned routes, incredible... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything was great! The whole experience! The guides that Trek provides insure you have a wonderful adventure from making sure all your needs are met, to insightful information about the culture and... See more

Rated 5 out of 5 stars

The trip was as advertised, a true "level 2" activity level with a few days for a few more miles. This accuracy in advertising was important to me. The guides were outstanding, concerned about we... See more

Rated 5 out of 5 stars

Just finished our fifth climbs of the _____ trip with Trek Travel. Slovenian Alps this time. As before, a fantastic way to explore a country’s small towns, backroads, and scenery. Other guests have... See more

Rated 5 out of 5 stars

Sara and Thomas made our Tour de France Femmes trip the trip of a lifetime by thinking of our every need as we climbed the legendary Mount Ventoux not just once, but twice! They not only made sure th... See more


Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Sightseeing Tour Agency
  4. Sport Tour Agency
  5. Tour Agency
  6. Travel Agency

About Trek Travel

Written by the company

Trek Travel is one of the world's leading active vacation companies, with over 25 years crafting unforgettable cycling and hiking vacations. We design and guide premium trips across more than 30 countries — including Italy, France, Spain, Portugal, Japan, the United States, New Zealand, Chile, and beyond. Whether you're a seasoned cyclist or lacing up for your first guided hike, there's a Trek Travel trip made for you.

Every trip is fully supported and inclusive: World-class Trek bikes, expert local guides, handpicked boutique hotels, daily breakfasts, select meals, a dedicated support van, and seamless logistics — so you're free to ride or hike without a second thought about the details.

Trips for every type of traveler: We offer guided road cycling, gravel, mountain biking, e-bike, hiking and walking, ride camps, self-guided, private, and custom trips— designed for every ability level, from first-time travelers to seasoned athletes. Planning something special? Our private trips are perfect for milestone birthdays, family reunions, and group getaways.

Destinations across six continents: Browse our full lineup of trips spanning Europe, North America, South America, Asia, Africa, and beyond — from the mountain passes of the Alps and Dolomites to the vineyards of California and the back roads of Morocco.

Awards and Accreditations: Recognized 6 times as a Travel + Leisure World's Best Tour Operator. As an Official Tour Operator of the Tour de France and partner of Team Lidl-Trek, we offer exclusive race access and VIP experiences to the world's greatest cycling events.

Discover what makes Trek Travel different →

Contact info

4.9

Excellent

TrustScore 5 out of 5

265 reviews

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4.9

All reviews

(265)

265 reviews in the last 12 months

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Rated 5 out of 5 stars

Impeccable from start to finish

Impeccable from start to finish! Booking and pre-trip support outstanding; guides unbelievable- supportive encouraging and thrilled to be with us; climbs- relentless, challenging and unforgettable. Oh- and the hotels- fantastic.

July 15, 2026
Rated 5 out of 5 stars

This was my seventh cycling trip with…

This was my seventh cycling trip with Trek Travel and I have never been disappointed. The guides are fantastic, the Trek bikes are top of the line and the food and accommodations are superior. You can’t go wrong signing up for one of their trips.

June 28, 2026
Rated 5 out of 5 stars

The guides were fantastic

The guides were fantastic! They took excellent care of all of us. Starting the day with an Irish song was wonderful. The accommodations and restaurants were all five star. When we first started our journey, I was wishing I had my Domone plus but by the end the wider tires turned out to be very comfortable. Maybe the option of your gravel e-bike would have been good but even the heavier bike turned out well. We did experience some rain which was a new experience for me and not all bad. It was a trip I will never forget. The Irish people are the best. Thank you.

July 16, 2026
Rated 5 out of 5 stars

Another great Trek Travel trip

This was our 2nd Trek Travel trip, and it was amazing! Great guides, stunning riding routes, and everything is so well organized and taken care of. Can't wait for our next trip.

July 16, 2026
Rated 5 out of 5 stars

Unimaginably Beyond Expectation

It seems impossible to express just how great in every way this experience was.

Rides: The promise of iconic rides was what drew me in. The promise was fulfilled and the rides beyond my best imaginings. I’ve ridden many miles, climbed many mountain passes, and participated in many events. These mountains and these climbs are the apex of my riding experience. I was caught unexpected by the cellular level elation I felt at having risen to the challenge of for example Passo Mortirolo and Passo Stelvio. A rare and now-part-of-me emotion.

Guides: Wiebe and Oriol are simply spectacular at what they do. Professional. Inspiringly capable as riders, wrenches, guides, and companions. Truly, they went beyond what I had imagined a guide would do / be.

Itinerary: 2 hotels. 5 nights. 6 days. Thoughtfully conceived to maximize the experiences of riding and taking in local culture, and minimizing the fatigue of travel logistics.

Hotels: La Perla is imo quite literally the finest establishment I’ve experienced. My “room” was shocking … inviting beyond compare. It is better described as 3-4 rooms: entrance, dinette, bedroom, and bathroom. Warmly appointed and functionally contemporary. Postcard view from the balcony. The owner and host is the consummate hotelier. He seemed present at each fitting moment: sending off for the day, greeting upon return, offering refreshment, adjusting a rain awning during an afternoon shower, engaging in casual, interesting, and interested conversation. The hotel Baita dei Pini, was almost as superlative. Amazing.

June 20, 2026
Rated 5 out of 5 stars

Great guides

Great guides. Best Hotels. Good meals.
Trek e bikes were OK. Wish they were geared for 20 MPH, but that's Europe's issue with the 15 MPH limit.
All and all, it was excellent. We celebrated our 55th wedding anniversary while in Switzerland.

June 21, 2026
Rated 5 out of 5 stars

Black Hills of South Dakota

The selected routes each day were awesome. The guides were amazing and super helpful. The hotels we stayed at were incredible. Regular snacks provided by the guides were great.

June 21, 2026
Rated 5 out of 5 stars

Unmatched tour!

Great guides matched by an equally fantastic itinerary. This was our 2nd Trek Travel trip and it won't be our last.

July 9, 2026
Rated 5 out of 5 stars

Classic Climbs Tour de France

Classic Climbs Tour de France – 5 Stars

From the ease of booking the trip to the prompt and helpful responses from Emily Kinsella, every step of the process was seamless. Our tour guides, Freddie Jagger and Jordai Moeys, were absolutely fantastic and made the entire experience unforgettable.

The food, accommodation, and overall service were excellent. Although we didn't know anyone at the start of the tour, Freddie and Jordai created such an inclusive and welcoming atmosphere that everyone quickly bonded and became great company.

A huge thank you to Trek Travel for delivering such a wonderful experience. We thoroughly enjoyed every moment and will definitely be travelling with you again. Highly recommended – a well-deserved 5 stars!

July 4, 2026
Rated 5 out of 5 stars

Trek's outstanding Ireland!

The Ireland bike trip was outstanding. The accommodations were first class. The guides were helpful, knowledgeable and fun to ride with. The rides were outstanding. The logistics were well managed and the routes were interesting and lovely. Traffic was minimal and the roads relatively quiet. Excellent balance of riding and free time to explore the area.

June 27, 2026
Rated 5 out of 5 stars

The Valleys of the Dolomites trip…

The Valleys of the Dolomites trip location had breathtaking views and scenery and several paths that made biking more achievable for somebody on their first Trek ride. The description of the percentage of gravel was accurate. The guides (Angelo and Carlos) were great, the food was amazing, and we had a fantastic group of people that we were riding with. This was our third ride with Trek and is one of our favorites now.

June 27, 2026
Rated 5 out of 5 stars

Their “vacations of a lifetime” slogan is for real

If you are looking for an active vacation, where the only thing you’ll have to do is to show up to ride, eat, drink and to enjoy the scenery, then look no further. The Trek Travel guides are amazing, their goal is the company motto, for you to have a vacation of a lifetime, and they deliver.

July 16, 2026
Rated 5 out of 5 stars

Gravel tour of the Dolomites

My wife and I took a Gravel Tour of the Dolomites with Trek Travel in June 2026. The booking experience was well done. My contact was friendly and talked me through decisions that had to be made (insurance, bike). In Italy, the Guides on the trip were super. They were always looking out for us but in an unobtrusive way. The Trek e-bikes were very well set up and prepared on a daily basis. My wife requested a few adjustments after day 1 and they were done quickly. The hotels were first rate, very roomy and comfortable with a delicious breakfast with lots of choices. Hotel Linta in Asiago has a 360 degree view that we sat outside to enjoy. Hotel Regina in San Martino di Castrozza was in town but surrounded by the majestic mountains. Daily ride briefings were fun. One day a Guide explained Italian coffee options to us. Informative and hilarious. All the planned stops for lunch provided a good variety of food, even for vegetarians. The group meals were delicious and fun. I enjoyed the diverse group of other tourists. Nice people from all over the US. The routes varied in length, intensity and technical challenge. There were almost always options if you wanted to do less or more. I got lost once, my own fault, and a Guide helped me get back on track. Based on our experience, I'm already looking at options for next summer. I highly recommend Trek Travel.

June 29, 2026

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