Trevion1 Myshopify Reviews 

153
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 152 reviews, most reviewers were let down by their experience overall. Many customers reported that their ordered items, such as garden storage or air conditioning units, were never delivered. Reviewers consistently found that their payments were processed, but they received no further communication or the products they purchased. Many consumers also struggled to get any response from the company after placing an order. Customers frequently noted that payments appeared under different company names or were processed by entities not directly associated with the expected company. Consequently, many people had to initiate chargebacks or disputes through their banks or credit card companies to recover their money.

What people talk about most

Order

Customers consistently note negative experiences with order, with many reporting that items such as air... See more

Payment

Users describe negative interactions with payment, with many reporting that payments were processed but items... See more

Response time

Clients share negative opinions on response time, with many reporting a complete lack of communication after... See more

Product

Reviewers highlight significant dissatisfaction with product delivery, with many customers reporting that... See more

Refund

People report negative experiences with refunds, often struggling to get their money back after not receiving... See more

Reviews shaping this summary

Rated 1 out of 5 stars

should have read the reviews here first! Same issues - ordered a garden storage box 3rd May from Trevion , sent two emails to Maia Bartsch chasing, telephone number +44 7462 134399 on the order do... See more

Rated 1 out of 5 stars

Same as everyone else. Ordered garden storage shed and no delivery. Email gets ignored and is a personal email address. Telephone number doesn't exist And to top it all my bank made me wait 30 days... See more

Rated 1 out of 5 stars

Unbelievable how this is allowed to happen with so many reports of fraudulent transactions this is still ongoing. Ordered an electronic item received email with order confirmation but no furthe... See more

Rated 1 out of 5 stars

!!Absolute scam!! Ordered an air conditioning unit paid £200 and never received it. Emails are being ignored and no legit contact number. Very frustrating as I’m currently pregnant during a heatwave �... See more


Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

153 reviews

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No history of asking for reviews

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1.1

All reviews

(153)

153 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scammers!

Scammers!! Took £99 from me. Order never arrived, never answered emails and their phone number is a fake. Stay away!

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

Never received my item different name…

Never received my item different name on my statement to what it says on the website which is a red flag my credit card company follow me up the day after I made the purchase and said that your account is now victim of fraud and scam. I’ve emailed back with email that they have put on their address. No reply the number that doesn’t even ring out now reported this as a fraud company. The address is different to what it says on the website. I cannot believe I felt for this. The price is too good to be true. Do not even bother going anywhere near this company as it should be banned

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam, bank has refunded the money and company has been reported to the fraud team and the police. Shame on Shopify for not taking down the site

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

I bought a metal shed on the 18th March…

I bought a metal shed on the 18th March 2026 and it is now 14th April 2026 and apparently they say 5-6 days delivery , I have emailed so many times and the contact number is incorrect. I’ve lost £120 despite being given an order number it’s disgusting and somebody should be held to account

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scam - garden box ordered but no sign of it for a month. Shopify are no help at all and are facilitating scammers.

We will be taking action through our bank

March 13, 2026
Unprompted review
Rated 1 out of 5 stars

RIP OFF COMPANY

SCAMMERS, INVALID PHONE NUMBER, EMAILS IGNORED. SAY THEYRE A UK COMPANY BUT THE PAYMENT GOES TO A COMPANY CALLED COPERF IN STRASBOURG. THE ADVERT WAS LISTED AS A SPONSORED AD ON GOOGLE.

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid.
I made a purchase almost 2 weeks ago and still no news of dispatch as promised. Emails are being ignored and the registered number is invalid. Have been reported to Shopify platform.

March 14, 2026
Unprompted review
Rated 1 out of 5 stars

This website is a scam please do not…

This website is a scam please do not use. My nan paid £200 pound for a shed , 3 weeks later no shed no response to emails or calls. The number says not valid when you call and there is no response to emails. I have found many people on facebook saying the same thing , please stay away and save your money !

March 23, 2026
Unprompted review

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