ive purchased 4 ATVs from tribal motorsports and highly recomend them to anyone looking for a new ATV. shipping was fast and not too expensive. i chose the pre-assembled option and all quads arrived r... See more
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Review summary
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We ordered a 125 coolster four wheeler for my kids for Christmas. It was very easy to navigate the website and decide based on the recommendations and product reviews which four wheeler to choose. W... See more
I was skeptical about buying such a large (physically) item from a website, but after checking around and seeing it was legit, I ordered a quad for my son. The process was simple, coordination of ship... See more
I would say my kids love riding these quads and was happy to receive them, I would say the customers services and the support team gets back to you within 24hours and willing to help you right away wi... See more
Company details
Written by the company
The Nations Largest Powersports Retailer Offering Dependable Outdoor Fun At Extremely Low Prices. Once Your Part Of The Powersports Family You Will Be Backed By One Of Th
Contact info
United States
- tribalmotorsports.com
4.3
Excellent
197 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Awful experience
Awful experience. Paid to have GoKart fully assembled. When it delivered we drove it for about 2 miles and stopped working. Has not worked since. TribalMotor indicates it is completely my responsibility to make it function. The drivetrain belt, clutch, seat and alignment for front tires was not correct when it delviered. Now I have to take it to shop to be fixed that is 2 hrs away. They are only willing to pay $150 for diagnostic (no labor) and I have to rent a trailer to move it. Never would I buy from them again. Waste of $4,000 to purchase Cheetah 8.
September 19, 2025
Unprompted review
Reply from Tribalmotorsports
Hi JoAnn,
We’re very sorry to hear about your experience and completely understand how disappointing this must have been. Your vehicle was fully assembled by the manufacturer prior to shipment, and based on our review, it appears the issue was related to a clutch belt that may have been installed backwards — something that would have occurred at the factory level.
As soon as we were notified, our support team responded promptly by offering coverage toward a diagnostic inspection, sending a replacement belt free of charge, and refunding your assembly fee to help offset any repair costs. While we know this has been frustrating, please know our goal has always been to get you back up and running as quickly as possible and to make things right wherever we can within the warranty process.
We truly appreciate your feedback and the opportunity to continue improving both our assembly and delivery experience moving forward.
Thank you,
Tribal Motorsports Support Team
It was such a pain to even get the bike…
It was such a pain to even get the bike started when it was first delivered. We bought the 125cc for my 14 yr old, and while the size is nice, the throttle sticks and guns it without warning. The company has been great to work with- communication wise- but the quality of the dirtbike is another thing all together.
July 8, 2025
Unprompted review
Reply from Tribalmotorsports
Hi Marcie,
Thank you so much for sharing your experience and for recognizing our team’s communication and support — we truly appreciate that! We’re very sorry to hear about the initial starting difficulty and the throttle concern. This isn’t typical for these models, and it’s something our support team can help walk you through. Sometimes a simple cable adjustment or carburetor tune resolves it right away.
Please reach out to us at support@tribalmotorsports.com
or 888-500-0145, and we’ll make sure your son’s 125cc is running safely and smoothly. We’re always happy to help!
— Tribal Motorsports
Good overall experience
Shipping was on time. Customer service is very helpful and responsive. Received a damaged battery and got a new one sent to use within a couple days.
September 15, 2025
Unprompted review
Easily to work with!
September 21, 2025
Unprompted review
They are excellent fast and super nice.
September 16, 2025
Unprompted review
they were great at warrantying my parts…
they were great at warrantying my parts very fast and accurate great machines I bought back in April would definitely reccomend them
September 4, 2025
Unprompted review
Customer service
I made the mistake of not getting a title for my bike when I bought from tribal motor sports 4 years ago. Despite the records being so old, as soon as I reached out to them they got it done. Granted, the whole process between emailing and sending stuff in the mail took over a month but in the end my tbr7 is finally legal. Thank you all!
September 2, 2025
Unprompted review
I would give this review 0 stars if I…
I would give this review 0 stars if I could. Okay lets start, I ordered a coolster 150 cc atv. I received it and assembled it together. As it is running I smell fuel. Its pouring out from the bottom. So I reach to TRIBAL MOTORSPORTS. They make me run these test, send in video footage of the test. So come to find out its a bad carburetor. And check this out. The fuel shutoff valve is backwards. I ask can I send it back, they said no since fuel has been put in it. Mind you I still haven't rode the 4 wheeler yet. So they send me a carburetor. I have to either pay someone out of pocket to install it or do it myself. And guess what it wouldn't even move the first time I tried to move it. Its junk is what I paid for. I wouldn't even recommend anyone to purchase anything from Tribal Motorsports. And customer support is trash also.
August 30, 2025
Unprompted review
Reply from Tribalmotorsports
Hi Johnnal,
We’re sorry to hear about your frustrations. As soon as you reached out, our support team immediately assisted with diagnostic steps and reviewed your video footage. From this, we were able to determine that the carburetor was faulty, and we promptly shipped you a replacement at no cost.
Because the ATV was not assembled by our technicians, it’s unclear how some of the issues arose. That said, we did our best to provide a solution as quickly as possible so your unit could be fully operational.
We understand how disappointing it can be when things don’t go smoothly, and we appreciate your feedback as we continually work to improve both our products and support. If you are still having any issues please don't hesitate to let us know.
—Tribal Motorsports
Broken motor mounts within 60 days.
I purchased 2 Lander XD-125UF on 11/5/24.
One blue, one red for my twin 8-year-old grandsons.
Had had problems from the beginning with the chain coming off. Finely noticed the rear motor mount weld had broken away from the frame. First the blue one and later the red one now all I have is lawn ornaments. Put in a warranty for the broken motor mount and was asked if I could get a welder to weld the mount back on and they would send me $75.00.
I wanted them to replace the frame, they said they would but here i am still waiting.
8/25/25
Raymond
North Carolina
Here it is December 10th of 2025 and I am still waiting for the replacement frame that I am going to have to rebuild the 4-wheelers
12/10/25
January 31, 2025
Unprompted review
Reply from Tribalmotorsports
Hi Raymond, thank you for sharing your experience.
We truly regret the issues you’ve encountered with the Lander XD-125UF units for your grandsons. Our support team immediately assisted you by processing your warranty claim and offering solutions—including covering welding costs locally or replacing the frame altogether. We understand how disappointing it is to have the mounts break so soon, and we want to reassure you that we stand behind our warranty coverage.
We are currently working with the manufacturer to expedite replacement frames so that both units can be repaired properly and your grandsons can get back to riding. Our team will continue to follow up with you directly until the frames arrive and this issue is fully resolved.
Thank you again for your patience—we’re committed to making sure this situation is taken care of.
—Tribal Motorsports Support
Update 12/10/25:
Coolster previously sent you a replacement frame in September. As a reminder, we did not require a professional diagnosis, nor did we question how the vehicles were used—even though this issue occurred on both units and we have never received this type of failure from any other customer. We have gone well beyond the standard warranty process to help get this resolved.
In addition, we purchased an additional frame from Coolster on your behalf, and as noted in our last communication, we are currently awaiting its arrival from the factory. We have requested an updated ETA from Coolster and will continue to keep you informed through our normal communication channels.
Tribal motorsports has gone above and…
Tribal motorsports has gone above and beyond when I needed assistance, I am so glad i chose this company to purchase from, and will again in the future
August 22, 2025
Unprompted review
ive purchased 4 ATVs from tribal…
ive purchased 4 ATVs from tribal motorsports and highly recomend them to anyone looking for a new ATV. shipping was fast and not too expensive. i chose the pre-assembled option and all quads arrived ready to fill up with gas and cranked right up.
April 1, 2025
Unprompted review
Great customer service!
After a year and a half of steady riding, my son's atv needed some TLC. There were a few stator cover caps missing that I couldn't find anywhere. Cory with customer support was quick to help find the parts I needed and get them on the way!
August 6, 2025
Unprompted review
Fast delivery
This is my third ATV purchase from them wouldn't hesitate to buy more fast delivery and they stand behind what they sell 100% recommend
June 30, 2025
Unprompted review
My experience with Tribal Motor was great!
My experience with Tribal Motor was great! I was able to select the best Go Kart for my child and she loved it. Customer service was super helpful and fast responsive as well! I would definitely recommend to my family and friends.
June 25, 2025
Unprompted review
Tribal Motorsports is great
Tribal Motorsports is super easy to work with. The support is great on the phone or via email. Email is usually faster. They will adjust their responses based on your knowledge. We do all our own maintenance and troubleshooting, so it helps them serve us even faster. Excellent company to work with. Check out our reviews of the Coolster Mini Jeep 125cc at Barn Stormin Garage on YouTube!
June 18, 2025
Unprompted review
Great service
Great customer service very helpful with all my questions. My 11 year old and 10 year old love apollo commander 200cc
Well built atvs.
June 12, 2025
Unprompted review
Great Dirtbike
This dirtbike has been great for my son. I also love the fast shipping and friendly customer service! I'm sure we will order again!
June 6, 2025
Unprompted review
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