ive purchased 4 ATVs from tribal motorsports and highly recomend them to anyone looking for a new ATV. shipping was fast and not too expensive. i chose the pre-assembled option and all quads arrived r... See more
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Review summary
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We ordered a 125 coolster four wheeler for my kids for Christmas. It was very easy to navigate the website and decide based on the recommendations and product reviews which four wheeler to choose. W... See more
I was skeptical about buying such a large (physically) item from a website, but after checking around and seeing it was legit, I ordered a quad for my son. The process was simple, coordination of ship... See more
I would say my kids love riding these quads and was happy to receive them, I would say the customers services and the support team gets back to you within 24hours and willing to help you right away wi... See more
Company details
Written by the company
The Nations Largest Powersports Retailer Offering Dependable Outdoor Fun At Extremely Low Prices. Once Your Part Of The Powersports Family You Will Be Backed By One Of Th
Contact info
United States
- tribalmotorsports.com
4.3
Excellent
197 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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These guys are awesome
These guys are awesome. Bought 2 machines for the kids on Christmas and both machines are awesome. Even Had a few questions about the machines, they called me and helped with everything I had to ask. Will use them in the future!
March 12, 2025
Unprompted review
We bought 2 x 110 kid ATVs
We bought 2 x 110 kid ATVs. Constantly issues ranging from poor quality products. Poor quality ATVs - 90 day warranty. Carbs fail every few months despite regular light riding. Wiring harness was incorrectly installed by factory. Argumentative poor customer service. DO NOT RECOMMEND
March 11, 2025
Unprompted review
Reply from Tribalmotorsports
Hi Lara,
Thank you for your feedback. We’re sorry to hear that you've had ongoing issues with one of the ATVs that you purchased. We take product quality seriously and apologize that your experience hasn’t met expectations.
Regarding the wiring harness and carburetor, we reviewed your case and initially offered assistance with a replacement part in October 2024 when the vehicle was still under warranty. However, we were unable to proceed as the VIN was not included in your claim, and after our team requested it, we did not hear back until recently—five months later. Even though the warranty period had ended, we offered to cover the part as a gesture of goodwill. Unfortunately, you declined to cooperate further with us at that point.
We are also disappointed to hear that our customer service did not meet your expectations. We strive to provide the best support, and we truly value constructive feedback to help us improve. While we have not received a response to our team's calls or emails, we encourage you to reach out if you have any additional concerns.
We wish you the best and hope that, should you need anything else, you would reconsider working with our support team in the future.
Sincerely,
Tyler
Tribal Motorsports
Has been very honest and communicates…
Has been very honest and communicates well ! Very trust worthy . Four wheeler is my boys favorite! Looks great
March 11, 2025
Unprompted review
5 Stars
Support has been very helpful answer my questions and offering guidance. This has been a positive experience as a new ATV rider. They have responded very quickly as well and point me in the correct direction for additional info.
March 11, 2025
Unprompted review
Whenever I needed any parts to the…
Whenever I needed any parts to the dirtbike, they were on time getting them to me.
March 11, 2025
Unprompted review
I bought an ATV in December 2024 and…
I bought an ATV in December 2024 and still can’t get it to work. A waste of $2000. There was water in the tank when I opened it and with rust .
March 1, 2025
Unprompted review
Got it nice bike easy to put together
January 20, 2025
Unprompted review
Reply from Tribalmotorsports
Hi Andrew,
Thank you for the great review! We're glad to hear that the bike was easy to put together and that you're happy with it. If you have any questions or need further assistance, feel free to reach out. Enjoy your ride!
Best regards,
Tyler
TAO 125cc atv’s
We ordered 2 of the TAO 125cc atv’s. We received our order about a week after ordering with the express shipping. So far they work great and run good. Assembly was easy and didn’t take long. Only negative thing I have to say about the company is that we ordered both atv’s on 12/06/24 and one has a date of 10/24 and the other is dated 02/23. Not a big deal for now but we paid the same amount for 2 atv’s and one is almost 2 years older. It will only hurt with resale if we ever decide to sell them. Overall I would buy them again but just wanted to share my overall experience.
December 25, 2024
Unprompted review
Reply from Tribalmotorsports
Hi Bradley,
Thank you for your review and for sharing your experience with us! We're happy to hear that the TAO 125cc ATVs are working great, and that the assembly went smoothly.
Regarding the dates, we completely understand your concern. While the MCO may reflect an earlier model year, both of the ATVs you received are brand new and the most current model. The model year on the MCO is typically based on the manufacturer’s production cycle, and it doesn’t impact the condition or performance of the ATVs.
We appreciate your feedback and will definitely keep it in mind as we continue to improve our service. If you have any other questions or need assistance in the future, please don't hesitate to reach out.
Thanks again for your purchase, and we hope you enjoy your new ATVs!
Best regards,
Tyler
Not satisfactory
I purchased a 4 wheeler. I received with many scratches, paint removed and missing parts. They just offered send some missing parts. I don't recommend this company.
January 6, 2025
Unprompted review
Reply from Tribalmotorsports
Hi Mario,
Thank you for your feedback. We’re truly sorry that your experience did not meet expectations. After you reached out to our support team, we made sure to send you a brand new body, a fresh decal set, and all the missing parts to address the issues with your 4-wheeler.
We understand how frustrating this situation has been, and we hope the replacement parts helped resolve the matter to your satisfaction. If there’s anything else we can assist with, please feel free to reach out directly to staff@tribalmotorsports.com.
Best regards,
Tyler
Customer Support Team, Tribal Motorsports
More info needed before purchase
i disliked the missing parts and should have had it put together before being shipped. I thought it was only shocks handlebars and tires. The instructions to put it together is a picture and 1 sentence no info on which nuts or bolts to use.
December 19, 2024
Unprompted review
Reply from Tribalmotorsports
Hi Wayne,
Thank you for your feedback, and we sincerely apologize for the missing parts in your order. We’ve already sent out the missing nut and washer, and looks like you received them shortly after letting us know about this issue.
Regarding assembly, we understand that the included manual may not provide as much detail as expected. That’s why we have step-by-step assembly videos available to guide you through the process. These videos walk through everything in detail, including which nuts and bolts to use. You can find them in the "Important Information About Your Order" email we sent the day after your purchase, but I’d be happy to send the direct link if needed.
We appreciate your patience and are here to help if you have any other concerns. Please let us know if you need further assistance!
Best,
Tyler
Tribal Motorsports Customer Support
50% Chance
I ordered 2 Coolster quads. The plastic fender on one of them was almost completely broken/cracked. The packaging was in perfect condition, meaning the crack happened when the quad was being prepared for shipping and not because of shipping. Too late to ship back or work out a return because Christmas is 5 days away. The other quad was in good shape and started up. I haven’t had a chance to drive it yet.
December 19, 2024
Unprompted review
Reply from Tribalmotorsports
Hi Shawn,
Thank you for reaching out and sharing your feedback. We're truly sorry to hear about the issue with the plastic fender on one of the Coolster quads. We understand how disappointing this must be, especially since it was close to the holidays.
It seems that our support team may not have received any communication from you regarding this concern, which is certainly not ideal. We want to make this right for you, so please reach out to them at your earliest convenience with the order number and some photos of the damage, and we will explore options for resolving the issue.
Thank you for your understanding, and we look forward to making this right for you.
Best regards,
Tyler
Customer Support Team, Tribal Motorsports
Convenients
Convenients, affordability, and easy payment terms made my purchasing experience Great! Shipping time was great. The assembly process was awesome, however, instead of a DVD instructions on how to assembly, a download or a more easy-to-use USB.
DVD players are becoming obsolete. Overall, I'm very pleased and will be making all future motorsports purchases will be made through Tribal Motorsports.
December 17, 2024
Unprompted review
Reply from Tribalmotorsports
Hi Timothy,
Thank you for your positive feedback! We’re thrilled to hear that you had a great experience with your purchase, shipping, and assembly process.
We appreciate your suggestion about the DVD instructions. We completely understand that DVD players are becoming less common and have stated this directly to the manufacture. To make the assembly process even easier for our customers, we send step-by-step assembly videos in the welcome emails with every purchase. We hope this provides a more convenient option for future assembly needs.
We’re glad you’re pleased with your purchase and look forward to serving you again in the future.
Best regards,
Tyler
Just waiting on a tracking number…
Just waiting on a tracking number needing eta date of delivery
December 17, 2024
Unprompted review
Fast and reliable customer service
Fast and reliable customer service, great experience
December 17, 2024
Unprompted review
The communication is quick and the…
The communication is quick and the shipping is fast.
December 9, 2024
Unprompted review
Coolster 125cc dirt bike customer support
Bought a Coolster 125cc dirt bike and had an excellent delivery for Christmas 2023. A year later the dirt bike stopped starting and I reached out for support to troubleshoot and fix the issue. Cory responded and was very attentive and quick to respond to my questions. He and Tribal offer exceptional customer service, cannot give enough stars for communication and customer care!
December 8, 2024
Unprompted review
Amazing company and even better staff!
This was my first time purchasing something like this online. To say I was nervous is an understatement. They made the process way too easy from start to finish. My grandkids absolutely love their Four-wheelers and I will definitely be shopping here again!
December 2, 2024
Unprompted review
Awesome customer service and shipped…
Awesome customer service and shipped part fast
December 2, 2024
Unprompted review
had a ton of issues
had a ton of issues. they fixed them even sending an entire new shell for some damage during shipping. super happy overall with the customer service-
honest aarons auto
November 25, 2024
Unprompted review
Still don't have front tires as of 12/5
Hello,
I received my order on 11/15 at 3:00 pm and started putting it together. I quickly noticed that there were only two tires for the 4-wheeler. I opened the second machine, and it too only had two tires. I called but it was after 4:00 EST so it told me to e-mail, so I did.
Raymond Suggs
Order #13155
November 25, 2024
Unprompted review
Reply from Tribalmotorsports
Hi Raymond,
Thank you for your review and for your patience in this matter. We apologize again for the missing tires in your initial order. Unfortunately, the shipping company lost the tires in the original shipment, but instead of filing a claim and making you wait for weeks, we immediately ordered new tires for you to ensure they arrived before Christmas.
We hope the new tires helped resolve the issue, and we appreciate your understanding during this process. If there’s anything else you need or if you have any other concerns, feel free to reach out to us.
Best regards,
Tribal Motorsports
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