Tribalmotorsports Reviews 

197
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service for being highly responsive, helpful, and professional. Many appreciate the quick assistance provided by the support team, making interactions pleasant and efficient. The overall service is frequently described as amazing, with consumers noting smooth processes from initial orders to technical support. However, some customers also noted issues with product quality or condition upon arrival. Specific concerns included items arriving damaged, experiencing manufacturing defects like broken welds, or encountering operational problems shortly after purchase. A few others mentioned problems with product assembly, such as incorrect component installation or cosmetic flaws.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction, praising the product as a... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting its helpfulness and... See more

Quality

Clients share ambiguous opinions on quality, with many reporting significant issues upon arrival or shortly... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the quick and helpful... See more

Service

People report positive experiences with service, with many customers expressing satisfaction and finding the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ive purchased 4 ATVs from tribal motorsports and highly recomend them to anyone looking for a new ATV. shipping was fast and not too expensive. i chose the pre-assembled option and all quads arrived r... See more

Rated 5 out of 5 stars

We ordered a 125 coolster four wheeler for my kids for Christmas. It was very easy to navigate the website and decide based on the recommendations and product reviews which four wheeler to choose. W... See more

Rated 5 out of 5 stars

I was skeptical about buying such a large (physically) item from a website, but after checking around and seeing it was legit, I ordered a quad for my son. The process was simple, coordination of ship... See more

Rated 5 out of 5 stars

I would say my kids love riding these quads and was happy to receive them, I would say the customers services and the support team gets back to you within 24hours and willing to help you right away wi... See more


Company details

Written by the company

The Nations Largest Powersports Retailer Offering Dependable Outdoor Fun At Extremely Low Prices. Once Your Part Of The Powersports Family You Will Be Backed By One Of Th


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(197)

35 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s so much better than dealers in the…

It’s so much better than dealers in the low country I’m gonna swear by you guys excellent business thanks so much!!!

November 27, 2024
Unprompted review
Tribalmotorsports logo

Reply from Tribalmotorsports

Hi Danaize,

Thank you so much for the kind words! We're thrilled to hear that you had such a positive experience with us. It means a lot to know we’re doing better than other dealers in the area. We’re grateful for your support and look forward to serving you again!

Thanks again, and take care!

Best regards,
Tyler

Rated 2 out of 5 stars

I paid to have the coolster jeep…

I paid to have the coolster jeep assembled and they attached parts right over top of protective plastic film, the parts had to be loosened off to remove plastic and retighten what was the point of paying you to assemble? i was willing to pay extra to center the steering and make sure the turning radius was the same in both directions as i hear this is a problem from the manufacturer, they assemble and not spending time to correct the steering, the steering radius is tight in one direction and a lot wider when you turn the other direction when the jeep was received. it was a birthday give for my 6 year old grandson, i did not hear any other complaints yet from his father about it.

October 26, 2024
Unprompted review
Tribalmotorsports logo

Reply from Tribalmotorsports

Hi Peter,

Thank you for your feedback. We sincerely apologize for the frustration regarding the assembly of the Coolster Jeep and the issues you mentioned.

The protective plastic film is left on intentionally to provide extra protection during shipping, and it’s typically easy to remove. We understand that it caused some inconvenience in this case, and we apologize for that. Our assembly team works hard to ensure everything is correctly put together, but we appreciate you pointing this out.

Regarding the steering alignment, we did have our assembly team reach out to you directly during the assembly process to address your initial concern when you purchased the vehicle. The vehicle is set up as the manufacturer designs it, and we made adjustments to the best of our ability to ensure the alignment was as accurate as possible. We understand how important this is, and we’re sorry if the steering radius still feels off. We are always here to assist with any additional questions or support.

We hope your grandson is enjoying the Jeep, and if there are any further concerns, please feel free to reach out to us.

Best regards,
Tyler

Rated 4 out of 5 stars

It was quick and easy to place my order…

It was quick and easy to place my order the only reason I gave 4 stars was because it took 15 days to receive a tracking number.
I did reach out to see why it was taking so long and they responded quickly to explain it was due to the holidays.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

A++: HIGHLY Recommend

The communication Brian had regarding my order was phenomenal. He was polite, informative & all around very pleasant to speak with. He answered all of my questions, offered detailed information & made me feel confident in my choices. A BIG thank you to this young man! I would HIGHLY recommend Tribal Motorsports & will be a repeat customer in the future!

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

EXCELLENT Customer Service!

Wow. The team at Tribal Motor Sports saved my Christmas! I ordered the wrong ATV and the staff there responded to my message right away and literally, went above and beyond to help me get the correct one based on sizing for my son. I would HIGHLY recommend choosing them to make a purchase like this. They are knowledgeable and want to make their customers have a good experience. Thank you Tribal!

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Overall a great experience 👌🏻

Overall a great experience! Best price around and always running deals. If you have questions give them a call. Quickly answered comparison questions when we decided on 2 blazer 9 125s for my kids. Both were well packaged and paperwork came as fast as it could. Stand up company to work with and get anyone into power sports at a fraction of the cost.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. Communication has been quick and accurate and the willingness to assist is appreciated.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

I placed an order for the wrong atv and…

I placed an order for the wrong atv and within the hour they helped me get it corrected. Very friendly & helpful. I would definitely do business with them again. Can’t wait to see my sons face when his atv arrives! :)

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience with…Great customer service

I had a fantastic experience with Tribalmotorsports! Their customer service team was incredibly helpful, answering all my questions thoroughly and promptly. The ordering process was smooth and straightforward, making the entire experience hassle-free. I highly recommend them for their excellent service and support!

October 25, 2024
Unprompted review
Tribalmotorsports logo

Reply from Tribalmotorsports

Thank you so much for your kind words! 😊 We're thrilled to hear that you had a fantastic experience with us. Our team takes pride in being thorough and prompt, and we're glad we could make the process smooth and hassle-free for you. It was a pleasure serving you, and we truly appreciate your recommendation. If you ever need anything in the future, don’t hesitate to reach out – we’re here to help!

Rated 1 out of 5 stars

They sent me an incomplete coolster…

They sent me an incomplete coolster mini jeep. Frame was not fully welded. Engine case has a crack in it. I even paid for the extra warranty which they did not honor.. they refused a return when this thing wasn't even out of the crate. They stuck me good for 2500$ it's been almost a year now and they still have not made any good on this unit

December 13, 2023
Unprompted review
Tribalmotorsports logo

Reply from Tribalmotorsports

Hi David,

Thank you for your feedback. We’d like to clarify a few details regarding your experience.

When you reached out to us on January 17th, our support team promptly responded to address your concerns. You requested a gasket and mentioned some concerns with the welds on the vehicle. We immediately sent the gasket and offered to reimburse you for an inspection to ensure that the vehicle met safety and quality standards.

At no point during our communication did you request a return of the vehicle. Our team remained available to help, but communication ended when you later requested that we not contact you further. Since then, we have respected your request for no further communication.

If you'd like to continue working with us to resolve any outstanding issues, we’re here to assist and ensure your satisfaction. Please email us at support@tribalmotorsports.com.

Sincerely,
Tribal Motorsports Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look