Tribalmotorsports Reviews 

197
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the customer service for being highly responsive, helpful, and professional. Many appreciate the quick assistance provided by the support team, making interactions pleasant and efficient. The overall service is frequently described as amazing, with consumers noting smooth processes from initial orders to technical support. However, some customers also noted issues with product quality or condition upon arrival. Specific concerns included items arriving damaged, experiencing manufacturing defects like broken welds, or encountering operational problems shortly after purchase. A few others mentioned problems with product assembly, such as incorrect component installation or cosmetic flaws.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction, praising the product as a... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting its helpfulness and... See more

Quality

Clients share ambiguous opinions on quality, with many reporting significant issues upon arrival or shortly... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the quick and helpful... See more

Service

People report positive experiences with service, with many customers expressing satisfaction and finding the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ive purchased 4 ATVs from tribal motorsports and highly recomend them to anyone looking for a new ATV. shipping was fast and not too expensive. i chose the pre-assembled option and all quads arrived r... See more

Rated 5 out of 5 stars

We ordered a 125 coolster four wheeler for my kids for Christmas. It was very easy to navigate the website and decide based on the recommendations and product reviews which four wheeler to choose. W... See more

Rated 5 out of 5 stars

I was skeptical about buying such a large (physically) item from a website, but after checking around and seeing it was legit, I ordered a quad for my son. The process was simple, coordination of ship... See more

Rated 5 out of 5 stars

I would say my kids love riding these quads and was happy to receive them, I would say the customers services and the support team gets back to you within 24hours and willing to help you right away wi... See more


Company details

Written by the company

The Nations Largest Powersports Retailer Offering Dependable Outdoor Fun At Extremely Low Prices. Once Your Part Of The Powersports Family You Will Be Backed By One Of Th


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

197 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(197)

35 reviews in the last 12 months

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Rated 4 out of 5 stars

Dirt bike

We love our dirt bike we ordered. Put it together right away. But when we were taking it out of the crate, the front tire was rubbing against the back sticker and took some of it off, little upset about it.

May 21, 2021
Unprompted review
Rated 4 out of 5 stars

The shipping was fast and exceeded my…

The shipping was fast and exceeded my expectations was satisfied with the product but after one day of riding the carburetor is already coming apart. Both screws came loose and neither one had a head on them to tighten which makes no sense so i have to find new screws to fit and hopefully keep it together so already out of commission for a couple days. Overall satisfied with it so far but not happy with already having to fix something after one day.

May 17, 2021
Unprompted review
Rated 4 out of 5 stars

Loved the experience

Loved the experience. Wonderful fast service. The only thing is a bolt was missing for the wheel and I wish the instructions were more clear.

May 1, 2021
Unprompted review
Rated 3 out of 5 stars

Received my order but pieces were…

Received my order but pieces were missing. I’ve messaged them about them plus damage from shipping. Lo and behold they haven’t answered me back about missing pieces or the damage. Was missing shock bolts nuts plus axle nut. One bike had damage from tire rubbing in fender during shipping one fork was damaged where axle nut came off pushed through crate must of been dragged on ground scratched it all up. Other then that wasn’t to bad of deal. Be nice if they’d send me missing pieces but they won’t even answer me about them .

April 18, 2021
Unprompted review
Tribalmotorsports logo

Reply from Tribalmotorsports

Hey Thomas, thank you for your feedback. After checking with our support team it looks like you have filed 2 warranty claims with us. We have fulfilled your warranty claims and parts were sent as requested. Since we haven't heard back from you since sending those parts we assume you have everything that you need. Here is the tracking for those parts UPS.Tracking(L.A) #1ZY3X0590394536822

Rated 3 out of 5 stars

Fast delivery and easy to assemble

Fast delivery and easy to assemble. My one concern is that one of the 2 ATV will not idle and will only run fully choked with some throttle.... it has zero power and dies even going up the driveway... suggestions?

April 9, 2021
Unprompted review
Rated 2 out of 5 stars

Runs great. Shipped missing hardware.

Pro's
- Arrived extremely fast ( 2 or 3 days ) at no extra charge.
- Started easily, runs great.

Cons
- Arrived missing a multitude of hardware on critical parts. The front axle nut was missing as well as the nut on the swing arm, so regardless of speedy shipping I could not ride unless I dissassembled the rear of bike to get the swing arm nut size matched and matched the nut on front axle.
- Contacting someone via phone was non existent

Price wise the bike seems to be worth it. It comes with the back tire assembled to bike so having to remove the swing arm bolt to match the nut was extremely annoying. Nothing like getting a new toy only to find something as mediocre as a nut is holding you up from riding.

April 5, 2021
Unprompted review
Rated 5 out of 5 stars

Super fast shipping!

Ordered on a Thursday; Friday we received a text to set up our delivery. Bike was delivered Monday morning. We put it together in about an hour and my son drove it all evening! Very happy customer! Thank you!!

March 30, 2021
Unprompted review
Rated 1 out of 5 stars

Spent over $1000 for quad for my…

Spent over $1000 for quad for my daughter and it has zero power. I can't take a 60lb 8 year old up a slight grade without stopping. Garbage.

March 25, 2021
Unprompted review
Tribalmotorsports logo

Reply from Tribalmotorsports

Kevin, we apologize for any inconvenience that you experience with your atv. Customer satisfaction is our top priority. After reviewing your warranty claim it looks like we sent you a new clutch (UPS.Tracking(L.A) # 1ZY3X0590390052665) that was able to fix the issue. We hope your kiddo is enjoying their new quad finally and we appreciate you allowing us to help fix the issue.

Rated 5 out of 5 stars

Great purchase

We received both 4 wheelers and we couldn’t be happier. My husband and daughter love them. My eight year old just started driving hers alone and I’m thankful that I can shut hers off if I need to. Best thing we have done. Should have done it sooner. Will be back for more.

March 24, 2021
Unprompted review
Rated 4 out of 5 stars

No assembly instructions were included…

No assembly instructions were included had to contact seller

March 18, 2021
Unprompted review
Tribalmotorsports logo

Reply from Tribalmotorsports

Hi Tommy, our assembly instructions are all digital (eco-friendly here) and we send every customer auto-mated emails with links to assembly videos.

Rated 5 out of 5 stars

tao 125 At4 quad (110cc)

Ordered tao 125 At4 quad (110cc). Shipping took a little longer than expected (3 weeks total) but the winter storm was to blame not the company. Seller kept me in the loop through a personal phone call which was cool, notifying me of the delay. Emails were answered really fast. Shipping company was awesome and especially the driver of the delivery truck. Took me a little bit to figure out how all the bolts went and i have two left. Seems to run great without them so far though :) . One scuff on the camo print where its just white plastic about the size of a quarter...but my kids will put bigger ones than that on it im sure. I would definetly order from here in the future if the need arises. Hopefully the quad is durable, but the price couldn't be beat with all the research I did. Update 2 weeks: kids have put a few hours on it already. So far so good! Certificate of origin came quickly as well!

March 3, 2021
Unprompted review

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