Tribute Reviews 

303
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the online platform is extremely user-friendly, making it wonderfully easy to collect photos and video messages from family and friends for milestone events. Consumers also deeply appreciate the highly attentive support team and the professional concierge service that expertly handles editing to ensure the final video product turns out polished and memorable. However, some customers also noted occasional difficulties with uploading media files properly and expressed a desire for a wider selection of background music customization choices. A few reviewers additionally mentioned that certain participants struggled slightly with the interface, requiring extra guidance from organizers during the submission process.

What people talk about most

User experience

Reviewers mention positive feedback about user_experience, highlighting that the platform is extremely easy... See more

Product

Customers report deep satisfaction with the product, describing it as a truly beautiful and memorable gift... See more

Staff

Reviewers highlight positive aspects of staff, describing the team as helpful, patient, and accommodating... See more

Service

Consumers find service to be a positive and amazing experience. Reviewers highlight that the concierge option... See more

Customer service

People report positive experiences with customer service, noting that user support is stellar and of gold... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our kindergarten teacher unexpectedly went on leave due to an injury. We sent her a tribute to express how much we miss her. This was organizer friendly, user friendly and age appropriate since they c... See more

Rated 5 out of 5 stars

We were looking for a memorable gift for my dad’s 70th birthday and Tribute came up in my search for ideas. It was so user friendly and the customer service was great-my questions were answered quick... See more

Rated 5 out of 5 stars

This is my third time using tribute. The recipient has always really loved it. It’s easy to use the support is great. We often don’t express our appreciation, love, respect and admiration for those c... See more

Rated 5 out of 5 stars

I used the Concierge Deluxe plus Video Book option. Sending invitations was a snap, and my invitees had no trouble following the link to upload their video. We added photos which made the book even be... See more


Company details

  1. Electronics & Technology

Written by the company

Tribute makes it simple to create a group video gift that you can give on any important occasion.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

303 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(303)

62 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best gift ever

Best gift ever. Keeps on giving too. Support was prompt and helpful. Any concerns I had or desire to change something was quickly addressed. I’d do it again.

September 27, 2024
Unprompted review
Rated 4 out of 5 stars

Commending the Tribute staff

The Tribute staff answered my concerns in a timely manner. If I had any issues with the preview, they were immediately addressed. I appreciate their patience and thoughtfulness.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service and experience

Fantastic service and experience! It was very easy to manage - the customer support was outstanding and helped answer my questions and the end product is such a treasure. GREAT milestone birthday gift!!!!! Totally recommend.

September 24, 2024
Unprompted review
Rated 4 out of 5 stars

Great product but with some musical glitches

Generally, the Tribute website process is easy to navigate and really convenient. My only frustration was with adding a musical element. While I liked their musical offerings, there were multiple glitches in fine-tuning the music... only to find out that the final product had NO music included whatsoever. They need to work those particular bugs out. Otherwise, I LOVE the product that they're offering here and will most definitely use it again.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Tribute.co was great

Tribute.co was great. We opted for the concierge service. It was a bit more money, but they put it together well, and were very helpful in assisting us with any changes we wanted to make. They always got back to us within the same business day and completed the changes within a couple. Making changes myself was very easy and it appears that a lot of the criticisms I saw on older reviews have been taken into consideration and updated in the newest version. I will 100% use this service again.

September 10, 2024
Unprompted review
Rated 4 out of 5 stars

Tribute made the experience of…

Tribute made the experience of collecting videos from friends and family easy, and the tools for editing those videos together were quick to learn. I especially loved the ability to preview my Tribute before ordering. There were a few bugs as I was finalizing my video, but I was happy to see that when the HD version was complete everything had been resolved. I wish there were more options for adding custom slides, and that I could go back after the video was complete to see some of the management details that I previously had access to (e.g. email addresses for everyone who submitted a video).

September 6, 2024
Unprompted review
Rated 3 out of 5 stars

Intuitive Platform, Concierge Service Didn’t Do Anything

The platform is intuitive. However I ordered concierge service and none of the edits I requested were incorporated for the finalized video. I am disappointed by that.

September 1, 2024
Unprompted review
Tribute logo

Reply from Tribute

Hi CK,

Thank you for your feedback. We're glad you found the platform intuitive, but we apologize for the disappointment with the concierge service. Your requested edits should have been addressed, and we’ll look into what happened. We appreciate you bringing this to our attention and will work to ensure this doesn't happen again.

Best regards,
Tribute Support Team

Rated 5 out of 5 stars

Excellent staff, professional service, great product

Excellent professionalism among the staff with fast, courteous, effective communication--and a finished product I was proud to share with my birthday-boy husband and our friends and family.

August 26, 2024
Unprompted review
Tribute logo

Reply from Tribute

Hi Deb,

We’re delighted to hear that you had such a positive experience with our team and that the final tribute was something you were proud to share. Thank you for choosing Tribute to celebrate your husband’s special day!

Best regards,
Tribute Support Team

Rated 5 out of 5 stars

They made an excellent video and we…

They made an excellent video and we would use them again. Concierge service was really good.

August 25, 2024
Unprompted review
Tribute logo

Reply from Tribute

Hi Robyn,

We're thrilled to hear that you loved the video and had a positive experience with our concierge service. Thank you for your kind words, and we look forward to helping you again in the future!

Best regards,
Tribute Support Team

Rated 5 out of 5 stars

Great method to provide a lasting memory

The editing process was easy, collecting the videos was the hardest & most time consuming part. After the project was complete I decided I would have done things a little differently (made photos between the videos show a little longer, etc.), but it was a good first project for me.

August 21, 2024
Unprompted review
Tribute logo

Reply from Tribute

Hi Cindee,

We're glad to hear that the editing process was easy and that you found Tribute to be a great way to create a lasting memory. We appreciate your feedback about the video collection process and timing adjustments for photos, and we hope your next project will be even smoother. Thanks for sharing your experience!

Best regards,
Tribute Support Team

Rated 5 out of 5 stars

The process to send out the invitation…

The process to send out the invitation to record a tribute was so easy and efficient. Having the reminders made a tremendous difference. The final tribute turned out great. Tribute was always there to ensure the process was successful. Loved it!

August 16, 2024
Unprompted review
Tribute logo

Reply from Tribute

Hi Donna,

We're thrilled to hear that you found the invitation process easy and efficient, and that the reminders made a big difference. It's wonderful that the final tribute turned out great, and we're so glad you loved the experience. Thank you for sharing!

Best regards,
Tribute Support Team

Rated 4 out of 5 stars

Huge impact with very little stress

The whole process could not have been easier, and the Concierge service is super helpful. My surprise gift was a huge hit.

August 8, 2024
Unprompted review
Tribute logo

Reply from Tribute

Hi Robyn,

We're so glad to hear that the process was easy and that the Concierge service was helpful! It's wonderful that your surprise gift made such a big impact. Thank you for choosing Tribute!

Best regards,
Tribute Support Team

Rated 5 out of 5 stars

Tribute is the absolute best!

Tribute is the absolute best!! I opened two accounts without realizing it. I contacted the company and they responded immediately. They help me work through the issues seamlessly!! The tribute turned out absolutely wonderful! Thank you Tribute!!

August 16, 2024
Unprompted review
Tribute logo

Reply from Tribute

Hi Taeka,

We're thrilled to hear that your Tribute turned out wonderfully! It's great that we could help resolve the account issue seamlessly. Thank you for your kind words, and we're so glad you had a fantastic experience!

Best regards,
Tribute Support Team

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