Tribute Reviews 

303
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the online platform is extremely user-friendly, making it wonderfully easy to collect photos and video messages from family and friends for milestone events. Consumers also deeply appreciate the highly attentive support team and the professional concierge service that expertly handles editing to ensure the final video product turns out polished and memorable. However, some customers also noted occasional difficulties with uploading media files properly and expressed a desire for a wider selection of background music customization choices. A few reviewers additionally mentioned that certain participants struggled slightly with the interface, requiring extra guidance from organizers during the submission process.

What people talk about most

User experience

Reviewers mention positive feedback about user_experience, highlighting that the platform is extremely easy... See more

Product

Customers report deep satisfaction with the product, describing it as a truly beautiful and memorable gift... See more

Staff

Reviewers highlight positive aspects of staff, describing the team as helpful, patient, and accommodating... See more

Service

Consumers find service to be a positive and amazing experience. Reviewers highlight that the concierge option... See more

Customer service

People report positive experiences with customer service, noting that user support is stellar and of gold... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our kindergarten teacher unexpectedly went on leave due to an injury. We sent her a tribute to express how much we miss her. This was organizer friendly, user friendly and age appropriate since they c... See more

Rated 5 out of 5 stars

We were looking for a memorable gift for my dad’s 70th birthday and Tribute came up in my search for ideas. It was so user friendly and the customer service was great-my questions were answered quick... See more

Rated 5 out of 5 stars

This is my third time using tribute. The recipient has always really loved it. It’s easy to use the support is great. We often don’t express our appreciation, love, respect and admiration for those c... See more

Rated 5 out of 5 stars

I used the Concierge Deluxe plus Video Book option. Sending invitations was a snap, and my invitees had no trouble following the link to upload their video. We added photos which made the book even be... See more


Company details

  1. Electronics & Technology

Written by the company

Tribute makes it simple to create a group video gift that you can give on any important occasion.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

303 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(303)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Service

Simple to use. Customer service excellent and accessible on the weekend. Terrific value for the cost. It's my third time using the service and it gets better everytime.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Easy but so meaningful 90th birthday gift

Tribute made it so easy to gather more than thirty video greetings for my dad. Many of the participants are of his generation, yet the directions are so simple that they had no trouble. All I had to do was put them in order - so simple! Thank you!

November 24, 2024
Unprompted review
Rated 5 out of 5 stars

If you want to honor and celebrate someone special, choose Tribute!

Tribute is an exceptional company. Their leadership, kindness, and openness to helping me bring the tribute to life is much appreciated.

The tribute was created to celebrate my wonderful boss' retirement and she is an exceptional human being. I feel that tribute helped me make her tribute a great one, like she deserves. Their services helped me honor and celebrate a person I look up to and greatly appreciate and love. Thank you Tribute!

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

It was a wonderful experience

It was a wonderful experience! Very user-friendly, responsive and seamless. The customer service was first class, sending and editing the videos was extremely easy and adding music was a snap. I highly recommend this service for any occasion! Top Notch!

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt, patient and helpful

The people are so prompt and patient and helpful in making the Tribute exactly what I want it to be. I love working with this company!

November 1, 2024
Unprompted review
Rated 4 out of 5 stars

Despite only being available via email

Despite only being available via email, customer service was relatively prompt. They were patient and helpful.

It is a bummer that the preview volume didn’t match the published volume and was the source of some frustration. I was on a quick timeline and stressing, but fortunately the boys were open until 10PM on Friday night, which worked out for me.

October 25, 2024
Unprompted review
Rated 1 out of 5 stars

Buyer Beware-Poor Customer Treatment

The experience I had putting together a tribute video for my dad’s 90th birthday was frustrating and unsatisfactory. I am still unsure what I was paying for- the video were submitted and I had to order them- ask for multiple edits on “final” version. Paid for expedited shipping so that the USB that you are forced to buy would arrive in time as a lovely souvenir. USB was delayed and did not arrive on time- complained to the company and all they did was give me poor customer service. I feel very tricked and deceived and could have gone with so many other companies for less money and less aggravation. Absolutely worst and do not recommend.

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

Valerie's 65th Birthday Tribute

I highly recommend Tribute.co if you want a meaningful gift given with love.
With the help of Tribute.co's team, I made a 65th Birthday Tribute for my best friend Valerie.
The team helped me from beginning to end, they answered my questions and emails promptly. I had the Keepsake Card created for Valerie's Birthday Gift and she said "this is the best gift that I have ever received".
Valerie was very touched and had tears of joy as she started to watch her special birthday Tribute.
This is the best gift that anyone could put together for someone special.
I paid for the concierge, the keepsake card and shipping. The company is in the United States so I had to pay US Dollars which seemed a lot more money, but to see Valerie's reaction and the tears, made it all worth it.
Thank You so much to Jonathan, the Tribute Support Team, the Tribute people who put the music to the video, the Keepsake Card together and shipping it out to me.
The Tribute Team go out of their way to make sure you are happy and satisfied.
Thank You all so very much for a beautiful Keepsake for Valerie's 65th Birthday.
Sincerely,
Janis Venn

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful and Professional

I had question and sent several emails to your team asking and each one was replied to quickly and accurately. So helpful. I was also under a time crunch being last minute and relayed that and my project came through in the nick of time. Very helpful and so professional. Everyone loved the end result.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Easy experience and helpful staff

When I had questions, they were answered quickly and accurately. It was very easy to manipulate the pictures and videos.
I liked that the music could be muted when a video played so that I'm sure the speaker can be heard by all.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Best gift ever!

So easy for people to add their video message and photos and also a breeze to put together! The end product was fantastic and such a great gift to give someone.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Turning Point loves Tribute!

I have used Tribute for a few personal projects and this was the first time I used it for the nonprofit I organize fundraising events for. It is so easy to set up and super easy for people to record and upload their videos. The support chat is also responsive and helpful, even though it is rarely needed. You guys are awesome.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous experience

The program was so easy for my participants to do easily and effectively.
The support from Tribute was excellent. The team was supportive, prompt, and helped me plan some out of the box uses of my videos for a political campaign. Very happy. And the video itself is such a great keepsake for a special time and place.

October 7, 2024
Unprompted review

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