Tribute Reviews 

303
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the online platform is extremely user-friendly, making it wonderfully easy to collect photos and video messages from family and friends for milestone events. Consumers also deeply appreciate the highly attentive support team and the professional concierge service that expertly handles editing to ensure the final video product turns out polished and memorable. However, some customers also noted occasional difficulties with uploading media files properly and expressed a desire for a wider selection of background music customization choices. A few reviewers additionally mentioned that certain participants struggled slightly with the interface, requiring extra guidance from organizers during the submission process.

What people talk about most

User experience

Reviewers mention positive feedback about user_experience, highlighting that the platform is extremely easy... See more

Product

Customers report deep satisfaction with the product, describing it as a truly beautiful and memorable gift... See more

Staff

Reviewers highlight positive aspects of staff, describing the team as helpful, patient, and accommodating... See more

Service

Consumers find service to be a positive and amazing experience. Reviewers highlight that the concierge option... See more

Customer service

People report positive experiences with customer service, noting that user support is stellar and of gold... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our kindergarten teacher unexpectedly went on leave due to an injury. We sent her a tribute to express how much we miss her. This was organizer friendly, user friendly and age appropriate since they c... See more

Rated 5 out of 5 stars

We were looking for a memorable gift for my dad’s 70th birthday and Tribute came up in my search for ideas. It was so user friendly and the customer service was great-my questions were answered quick... See more

Rated 5 out of 5 stars

This is my third time using tribute. The recipient has always really loved it. It’s easy to use the support is great. We often don’t express our appreciation, love, respect and admiration for those c... See more

Rated 5 out of 5 stars

I used the Concierge Deluxe plus Video Book option. Sending invitations was a snap, and my invitees had no trouble following the link to upload their video. We added photos which made the book even be... See more


Company details

  1. Electronics & Technology

Written by the company

Tribute makes it simple to create a group video gift that you can give on any important occasion.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

303 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(303)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

It made it easy for invitees to…

It made it easy for invitees to participate. Also allowed me to take their video and upload for them when they couldn't get to it.
Editing was easy.

I did find it a little challenging since it's my first time hosting to find the view videos and edit page.

February 15, 2025
Unprompted review
Tribute logo

Reply from Tribute

Hi Jan,

We’re so glad to hear that Tribute made it easy for invitees to participate and that the editing process was smooth! We appreciate your feedback about navigating the video and edit page as a first-time host. We’ll continue working on making the experience even more intuitive. Thanks for sharing your experience!

Best regards,
Tribute Support Team

Rated 5 out of 5 stars

The concierge was very helpful and…

The concierge was very helpful and quick to respond! The system of sending reminders was easy. I will use Tribute again.

February 15, 2025
Unprompted review
Tribute logo

Reply from Tribute

Hi Debbie,

We’re so happy to hear that our concierge team was helpful and responsive! It’s great to know that the reminder system made the process easy for you. We look forward to helping you create more special tributes in the future!

Best regards,
Tribute Support Team

Rated 5 out of 5 stars

Best Gift Ever! Tears of Joy and Laughter 💯

I was looking for a meaningful gift that would be sure to touch their heart and have real meaning and this is it! My recipients laughed and cried and then they watched it again and again. The Tribute process was simple and the response from the support team was friendly and fast. I highly recommend Tribute and would absolutely use them again.

February 15, 2025
Unprompted review
Tribute logo

Reply from Tribute

Hi Marie,

We’re so happy to hear that your Tribute was a heartfelt and meaningful gift! It’s wonderful that it brought both laughter and tears of joy. We’re also glad you found the process simple and our support team helpful. Thank you for your kind words and recommendation—we’d love to help you create more special tributes in the future!

Best regards,
Tribute Support Team

Rated 5 out of 5 stars

What a special gift for Mom!

The process was very easy and so helpful in sending reminders. We had a good turn-out of people who submitted responses, and the finished product turned out great! I can't wait to show it to her!!

February 10, 2025
Unprompted review
Tribute logo

Reply from Tribute

Hi Cynthia,

We’re so glad to hear that the process was easy and that the reminders helped gather a great turnout! It’s wonderful that the final tribute turned out great—we’re sure your mom will love it! Thank you for sharing your experience.

Best regards,
Tribute Support Team

Rated 5 out of 5 stars

Final product was amazing

Final product was amazing! Tribute made it so easy! Music was automatically added, videos appeared to be edited perfectly so that there was no dead air before or after participants spoke. The birthday intro they added to the beginning of the Tribute was perfect. Creating this beautiful birthday tribute for my dad's 80th birthday was one of the most meaningful things I have ever done for him. We laughed and cried watching it. Just perfect!

February 5, 2025
Unprompted review
Tribute logo

Reply from Tribute

Hi Amy,

We’re so happy to hear that the Tribute for your dad’s 80th birthday was such a meaningful and memorable gift! It’s wonderful that the editing, music, and intro all came together perfectly. Thank you for sharing this special moment with us—we’re honored to have been a part of it!

Best regards,
Tribute Support Team

Rated 5 out of 5 stars

This could not be easier and is the…

The Absolute Best! This could not be easier and is the very best present you can get or give.

January 30, 2025
Unprompted review
Tribute logo

Reply from Tribute

Hi Cory,

We’re thrilled to hear that you found Tribute so easy to use and the perfect gift to give! Thank you for your kind words—we’re honored to be part of such meaningful moments.

Best regards,
Tribute Support Team

Rated 5 out of 5 stars

The process was so simple

The process was so simple! It made it really easy to make the tribute by emailing individuals. The template is seamlessly integrated online.

January 30, 2025
Unprompted review
Tribute logo

Reply from Tribute

Hi Sam,

We’re so glad to hear that you found the process simple and seamless! It’s great to know that the email invitations made it easy to create your tribute. Thank you for sharing your experience!

Best regards,
Tribute Support Team

Rated 4 out of 5 stars

Great service/ looking forward to better mobile options

The customer service/support help was great. I appreciated their helpful responses. I love the convenience of the service.

Though I was using Firefox and eventually also tried chrome, I kept getting the message window that tribute works better on those browsers and I should switch browsers.

I don’t have a computer so I did most of the interaction with my phone and iPad and I wasn’t able to edit much that way. I ended up borrowing a laptop at the last minute to add and arrange photos which was very helpful. I would love for the mobile version to to have the same functionality.

Finally all my email invitations from tribute initially went to peoples spam. A friend asked if “this tribute email from you” was legit and that’s how I learned no one had gotten the tribute invites. So I ended up emailing /texting the tribute link to people.

That sums up the issues that came up for me. Overall I was very glad to have the service as a hub to organize and receive all the videos. I like how the service adds the music and transitions to make the whole video cohesive. Also glad to have the tribute support folks to help with my questions. Thank you!

January 19, 2025
Unprompted review
Rated 2 out of 5 stars

Tribute came out nicely. Process challenging!

Everyone I communicated was kind and courteous. But the process was awful for me. The editing software is extremely limited with what can be done. Preview apparently does not always reflect the actual tribute. Concierge assistance is extremely limited and many of my requests were unable to be fulfilled. That all said, the tribute came out nicely in the end. But it took way too much of my time to get it right.

January 16, 2025
Unprompted review
Tribute logo

Reply from Tribute

Hi Hayleyk,

We’re glad to hear that the final Tribute turned out nicely, but we’re sorry that the process was challenging. We appreciate your feedback on the editing tools, preview accuracy, and concierge assistance, and we’ll take this into account as we continue to improve the experience. Your time is valuable, and we regret that it took more effort than expected. If there’s anything we can do to assist further, please let us know.

Best regards,
Tribute Support Team

Rated 3 out of 5 stars

Glitchy but the concept is easy enough!

"On paper" it seems easy enough and straight-forward, but it took a long time to edit the sequence of videos because the website was super glitchy and I kept having to refresh in the middle of moving things around. One of the videos just uploaded as an image and I should have viewed it to make sure it was correct, but I didn't and that one is lost from the final product. The final product turned out fine though. I wish there was a way to edit each video other than just trimming it. I'd like to have taken parts out of some of them, but not necessarily the beginning or ending. Overall, it turned out fine

January 10, 2025
Unprompted review
Rated 3 out of 5 stars

I love the tribute idea and concept but this format needs updating.

I love the idea and concept of the Video Tribute but I don’t like the restrictions on how to navigate and manage my page. It was very difficult to change the names of the individuals who made their videos but didn’t add their names so it automatically generated my name under their videos. I followed all the steps advised and it never worked. I don’t like that there was no option for gospel music. I don’t like the option that I could only choose Birthday and it was for Birthday & Retirement! The cover page only indicated birthday so some people missed the retirement in their tribute. I don’t like that the cost is not mentioned upfront. This was a major disappointment and more options should be added for the cost. My final video was no different than the preview. You all didn’t change anything because there was no options available and if there were, I couldn’t navigate it. The last thing is that I had to use my desktop to complete the order and make changes. My video was late going out due to this issue. Your system should be compatible for changes on cell phones or iPads. Thanks!

January 5, 2025
Unprompted review
Rated 1 out of 5 stars

My finished video has an error

My finished video has an error. It glitches out less than 1 minute in. Customer service via email has not been timely or responsive to help me.

December 30, 2024
Unprompted review
Tribute logo

Reply from Tribute

Hi Shara,

Thank you for bringing this to our attention, and I sincerely apologize for the issues you experienced with your Tribute. We understand how important this project was to you, and we’re truly sorry it didn’t meet your expectations initially.

We’ve since taken steps to resolve the situation:
1. The glitch in your Tribute video has been fixed, and the updated version is now available.
2. We’ve issued a 100% refund as compensation for the inconvenience.

Our goal is always to provide a seamless and meaningful experience, and we’re disappointed we didn’t deliver that for you this time. If there’s anything else we can do to assist you or make this right, please don’t hesitate to reach out.

Thank you for your patience and understanding, and we hope to have the chance to support you again in the future.

Warm regards,
Tribute Support Team

Rated 4 out of 5 stars

The best thing this site does is…gather all the videos & photos in one place.

The best thing this site does is contacting everyone. But I would like reminders to be sent via text not just email. Gathering everyone’s emails would have taken me hours, sending texts is a lot easier.
Also, need more editing capabilities. Was unable to cut clips at all so downloaded the whole Tribute & used iMovie for further editing.

December 29, 2024
Unprompted review
Rated 4 out of 5 stars

Tribute is a great way to recognize!

Love this tool to make a tribute video for friends and colleagues. Would love it more if the intro and outro "Tribute" music could be deleted. Would also like more video editing tools (better ability to transition between videos, add time, cut time, etc.)

December 9, 2024
Unprompted review

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