Tribute Reviews 

303
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the online platform is extremely user-friendly, making it wonderfully easy to collect photos and video messages from family and friends for milestone events. Consumers also deeply appreciate the highly attentive support team and the professional concierge service that expertly handles editing to ensure the final video product turns out polished and memorable. However, some customers also noted occasional difficulties with uploading media files properly and expressed a desire for a wider selection of background music customization choices. A few reviewers additionally mentioned that certain participants struggled slightly with the interface, requiring extra guidance from organizers during the submission process.

What people talk about most

User experience

Reviewers mention positive feedback about user_experience, highlighting that the platform is extremely easy... See more

Product

Customers report deep satisfaction with the product, describing it as a truly beautiful and memorable gift... See more

Staff

Reviewers highlight positive aspects of staff, describing the team as helpful, patient, and accommodating... See more

Service

Consumers find service to be a positive and amazing experience. Reviewers highlight that the concierge option... See more

Customer service

People report positive experiences with customer service, noting that user support is stellar and of gold... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our kindergarten teacher unexpectedly went on leave due to an injury. We sent her a tribute to express how much we miss her. This was organizer friendly, user friendly and age appropriate since they c... See more

Rated 5 out of 5 stars

We were looking for a memorable gift for my dad’s 70th birthday and Tribute came up in my search for ideas. It was so user friendly and the customer service was great-my questions were answered quick... See more

Rated 5 out of 5 stars

This is my third time using tribute. The recipient has always really loved it. It’s easy to use the support is great. We often don’t express our appreciation, love, respect and admiration for those c... See more

Rated 5 out of 5 stars

I used the Concierge Deluxe plus Video Book option. Sending invitations was a snap, and my invitees had no trouble following the link to upload their video. We added photos which made the book even be... See more


Company details

  1. Electronics & Technology

Written by the company

Tribute makes it simple to create a group video gift that you can give on any important occasion.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

303 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(303)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely wonderful experience very…

Absolutely wonderful experience very easy to do and took a lot of this stress off of trying to prepare a thoughtful and meaningful gift for my husband 60th birthday would highly recommend my husband absolutely loved it

April 6, 2025
Unprompted review
Rated 5 out of 5 stars

Easy & Customizable

It was easy to enter information, send out a link, and see what the response was. When it came time to edit, it was quick and easy, and when I put in a request, it was handled quickly and exactly what I wanted. Great way to honor someone.

April 3, 2025
Unprompted review
Rated 4 out of 5 stars

This was a tribute for my mom’s 80th…

This was a tribute for my mom’s 80th Birthday. We had a small party for her and watched the whole tribute that was 34 mins long. The final tribute turned out really well and people were so moved, my Dad was in tears. The only thing that was difficult was communication with the team at Tribute. Sometimes what they were seeing and what I was seeing was different, and the platform could be confusing. It was easiest to add photos for the Tribute from my phone, but that was a little clunky in that I could only upload 5, then I had to go back to the beginning and add my email again and again; granted could’ve been my lack of technical skills, but I don’t think it would be doable by seniors. In the end I was really happy with it and would do one again in the future!

April 2, 2025
Unprompted review
Rated 2 out of 5 stars

There was zero help and communication…

There was zero help and communication which was very stressful. I honestly don’t think that there is a human involved in this process. Question emails bounced back as undeliverable. In replies to questions from the concierge, I was told to contact a different email address that has an error in it. It’s a different company. That being said, the process for people to record videos was easy and the finished product is nice.

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to manage

Easy to manage, simple for all to participate. The pricing is fair. I was surprised with the editing support that came along with the video.

March 20, 2025
Unprompted review
Rated 4 out of 5 stars

Great tool for a truly impactful gift

I needed a way to collect video birthday greetings for my dad’s 80th. The challenge was 1) These people were all over the country, 2) Many were older and not “Tech Savvy”, 3) I did not have any email addresses. After some research I decided to try Tribute and I was really glad I did. Setting up my account was easy, and while the app is certainly designed for an all digital experience, Tribute also provided a URL for my project that I was able to include in my invitation letter. Within a few days I received a notice that a video had been submitted. And wouldn’t you know, it was our neighbor from 1969 - she’s now in her mid 90’s!!! So to say this is easy is an understatement. Fast forward 2 weeks. I had nearly 30 videos to work with. The editing tools are basic but effective, and once I got the hang of it I was in heavy creative mode. I’m a wanna be filmmaker and a perfectionist so it took just a few hours - you can do it much more quickly - and I had an awesome Tribute to preview. After I submitted my work it only took a few minutes to receive the fully rendered file. We showed my Tribute at Dads party and there wasn’t a dry eye in the house. Can anyone say “Oscar?” Lol. Try Tribute - you won’t be disappointed.

March 21, 2025
Unprompted review
Rated 4 out of 5 stars

Thanks for all the help!

The whole experience was really great - I’d say four and a half stars if I could.
Using the concierge option saved me for sure - leaving me to encourage folks to make their videos and leaving the final organizing to the tribute team. My only issues were sorting out the final invoicing and most of that was due to misunderstanding that got sorted. So thanks for all the help and your patience talking me through the whole process.

February 27, 2025
Unprompted review
Rated 2 out of 5 stars

Clunky, Poorly Tested Site

Site is clunky. Reverts to the same steps (name, email, dob, etc) after a BRIEF period of inactivity AND at every change or re-recording of a video. Instructions/directions are poor. Site assumes a fluency with its use and clearly was not tested against diverse user populations. The concept of Tribute.co is great. But the execution of it is very weak.

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

Super easy to use

Super easy to use! I also appreciate that the reminders were managed to those who I invited for the video tribute.

March 3, 2025
Unprompted review
Tribute logo

Reply from Tribute

Hi Kate,

We’re so glad you found Tribute super easy to use! It’s great to hear that the automated reminders made the process even smoother. Thank you for sharing your experience!

Best regards,
Tribute Support Team

Rated 1 out of 5 stars

Small arrangement for premium

Small arrangement for premium. I feel ripped off. Paid $330 for minimal

February 15, 2025
Unprompted review
Tribute logo

Reply from Tribute

Hi Katie,

We’re sorry to hear that your experience didn’t meet your expectations. We take feedback seriously and would love the opportunity to look into this further. We’ve sent a request for more details through Trustpilot—please provide more information so we can better understand your concerns and assist you.

Best regards,
Tribute Support Team

Rated 4 out of 5 stars

Great idea for special events, especially for those who cannot be physically present for celebration.

Great idea--would be even better if there was a specific person assigned to each video account. The system is not foolproof or always intuitive, but e-mails are answered by the Tribute team. Motivating people to record a video can be burdensome, but once the videos and photos are uploaded and organized, this makes a priceless presentation/gift for the recipient. Would DEFINITELY do again!

March 1, 2025
Unprompted review
Tribute logo

Reply from Tribute

Hi Annie,

We’re so glad you found Tribute to be a great way to celebrate special events! We appreciate your feedback on the user experience and the idea of having a dedicated point of contact. We’re always working to improve, and your insights help us do that. It’s wonderful to hear you’d use Tribute again—thank you for sharing your experience!

Best regards,
Tribute Support Team

Rated 2 out of 5 stars

Not what I expected…

Not what I expected…Those I invited to create tributes had too many upload issues. Most had to send their video to me to upload which was very time-consuming. When I had questions it took a while to get a response from support. All in all it wasn’t the greatest experience, unfortunately

February 3, 2025
Unprompted review
Tribute logo

Reply from Tribute

Hi Gone Keto,

We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating upload issues and delayed support can be, and we appreciate your feedback.

We’ve also reached out directly for more details to better understand and address your concerns. Looking forward to hearing back from you.

Best regards,
Tribute Support Team

Rated 5 out of 5 stars

Feedback was quick

Feedback was quick in regard to questions I had.
I think the initial explanation could be more clear and precise for people who have had no experience with Tribute

February 27, 2025
Unprompted review
Tribute logo

Reply from Tribute

Hi there,

We’re glad to hear that you found our feedback quick and helpful! We appreciate your suggestion about making the initial explanation clearer for first-time users and will consider this as we continue to improve. Thanks for your feedback!

Best regards,
Tribute Support Team

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