tribz Reviews 92

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Staff were polite and shipping was fast. The problem occurred when they shipped the item to me and listed it as a document. Well that wasn’t true and customs caught it. This made customs charge me $1... See more

Rated 5 out of 5 stars

I'd not heard of Tribz before, so was a little hesitant placing an order. I however need not have worried - great value, quick dispatch & very responsive (Kavi). The router labelled as 'Pristine' look... See more

Company replied

Rated 5 out of 5 stars

Bought a router from them and couldn't get it to work being user error rather than the hardware. They had the router back and issued a full refund immediately upon receipt of return. Sometimes thin... See more

Rated 5 out of 5 stars

Fast delivery of our router, then when we needed help, Sam went above and beyond to assist us setting it up. His knowledge was first class and his ability to explain in layman’s terms was both inspi... See more

Company details

  1. Online Marketplace
  2. Cell Phone Store
  3. Computer Store
  4. Used Computer Store

About tribz

Written by the company

looking for pocket friendly, planet positive purchases? at tribz, we've got you covered!

tribz - carefully curated collections for curiously conscious consumers, by a collective of eclectic, eccentric & always ethical entrepreneurs. sustainably stylish selections guaranteed to be planet positive & pocket friendly. everything from plant based supplements to pre-loved tech.

welcome to the tribe and thanks for your support! We really appreciate it!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

92 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

First-time Buyer with a Great…

First-time buyer with a great experience. Would love to come back.

January 17, 2024
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Reply from tribz

Awesome! Thank you! We look forward to being able to service you again sir!

Rated 5 out of 5 stars

Tribz community is very cooperative.

Tribz community is very cooperative.
I was afraid to buy from them before, I have contact them, chat for long time without them tired of me Until I found myself already bought Nokia Fastmile. Their shipment was very fast. The description of item is clearly open.

January 4, 2024
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Reply from tribz

We're here to serve our customers and the wider community, so thank you Yona for placing your trust in us and I hope the device is serving you well!

Rated 5 out of 5 stars

Great Customer Service

A great personal customer service. Nothing was too much trouble we evaluated and tested Nokia mobile routers and tried fine tuning them with various system tweaks and different SIM cards.

December 12, 2023
Rated 5 out of 5 stars

The personal touch

Took me a few days to decide to order from here. Wondered if it was a real tech supplier. Well, it is. I assume they are quite new but the whole experience was brilliant. Good price. Excellent speed of delivery. And the customer service is off the charts. Sam answers chat enquiries at all times of day and night. I'm sure this personal level of service can't last forever but enjoy it while it does. Very happy to recommend this great company and wish them lots of luck in the future.

January 12, 2024
Unprompted review
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Reply from tribz

we are still quite new Richard, so thank you for placing your faith in us! and thank you for your good wishes!!! much appreciated! I hope we'll be able to offer all our customer the same level of service, for many years to come!

Rated 5 out of 5 stars

Fantastic customer service

I really can’t recommend Tribz any more. We live in an old listed building which doesn’t have fibre despite being in the centre of a city. Our 4G router got speeds of 0.5mbps and constantly dropped out, so we decided to try a 5G router and went for the Nokia FastMile. Due to us choosing a cheap provider we had a few issues with the set up and Sam’s customer service literally could not have been better - he spent hours on the phone helping us sort it out and clearly takes a lot of pride in his work. Now we’ve got a consistent stable internet connection with speeds of 100-200mbps (and if we went with the actual network provider I’m sure we’d get much faster but this is cheap and does us perfectly for now). Thanks again Sam!

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great for the environment and saving money.

Tribz's services are good and quick delivery, reuse concepts are great for the environment.
After three months of regular use and coming back to writing a review of my experience, the product is brilliant and exceeds my expectations, saving money for long-term no-contract broadband service, stable with 5G signal and easy to install at outdoor locations myself.

October 15, 2023
Rated 5 out of 5 stars

Really good customer service.

Really good customer service I'm helping set up the wireless router. The guys, Sam i think it was, was very patient and went through all my questions, despite me needing to call up several times!

December 3, 2023
Rated 5 out of 5 stars

Great Company

Brilliant company to deal with, very good prices, quick delivery and nicely packaged too. I'll 100% use again.

December 10, 2023
Unprompted review
Rated 5 out of 5 stars

Nokia 5G Router & 1st Class Support

I purchased a Nokia 5G router from Tribz and I needed some help to sort out an issue related to the mobile network in my locality. Sam at Tribz is highly knowledgeable and couldn’t have been more helpful in working with me to devise a solution. First class service - thoroughly recommended.

October 31, 2023
Rated 5 out of 5 stars

Nokia Fairmile Router Purchase

Good advice before purchase. Good price for an excellent product. Great customer support enabled optimisation of set up and maximizing performance.

October 25, 2023
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Reply from tribz

Glad we could be of service Richard and love that you liked the product, price & service!

Rated 5 out of 5 stars

Excellent Price & Service

I'd not heard of Tribz before, so was a little hesitant placing an order. I however need not have worried - great value, quick dispatch & very responsive (Kavi). The router labelled as 'Pristine' looked good as new. I also emailed a query regarding configuration of my router (Nokia Fastmile) & received a prompt & detailed reply (Sam). I highly recommend people to use this excellent new company.

November 2, 2023
Unprompted review
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Reply from tribz

lol. it wise to be hesitant Graham! Thanks for choosing us and thanks for the stellar recommendation!

Rated 5 out of 5 stars

Excellent aftersales Service

I purchased a pre owned 5G Modem to use with my network.
It arrived on time but the surprise was that when I installed it it was late in the day around 6pm. I called the support number and someone answered and helped me set it up which did not take to long and this was after hours. The next day I had isues with my own network not the supplied 5G modem and when I called Sam still tried to help me even though it had nothing to do with Tribz. All I can say is that I would strongly recommend Tribz for any item if you have after sales service like I have experienced thanks again Sam for all the great help and I now have great speed and my network is fine with your help.

October 10, 2023
Unprompted review
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Reply from tribz

Hi Tony. Thanks for choosing to buy from us and i'm glad we were able to help and its is awesome to hear you're getting great internet speeds!

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