Trigglets EstatesReviews 

164
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

My experience with Trigglets Estate Agents was very poor. Communication was frequently slow and, in my view, fell below the level of professionalism I would expect from a letting agent, making e... See more

Rated 1 out of 5 stars

Was a tenant for 18 months with these guys. Definitely the worst I've ever encountered. The communal areas weren't maintained once, and they took 3 weeks to fix a smashed window in the main door, wh... See more

Rated 1 out of 5 stars

We rented a property that had mould problems, leaking roof. All constantly reported. They sent decorators to spot paint over the mould ! Upon buying our own home and handing keys back they are n... See more

Rated 5 out of 5 stars

Absolutely brilliant service from our sale and purchase of property Would recommend trigglets to anyone who is wanting an estate agents. Very professional and friendly and made life so simple fo... See more

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Company details

  1. Money & Insurance

Information provided by various external sources

Trigglets Independent Estate & Letting Agents are based in Rotherham covering Barnsley, Doncaster & Sheffield. Looking to buy, sell or rent your property, contact us.


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1.6

Bad

TrustScore 1.5 out of 5

164 reviews

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1.6

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(164)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

5 stars - Friendliest and most helpful estate agents!

We have just bought a house via Trigglets and could not have hoped for a better experience. Throughout the whole process everyone we dealt with was extremely helpful, professional and friendly putting us at ease during those stressful moments and assisting us with anything and everything we could need.

We predominantly dealt with Rebecca Parry who I cannot praise enough, whenever we had any concerns or problems we would quickly respond to emails and go over and above to help. But like I said everyone we interacted with was fantastic.

On the day of sale they stayed in contact, and when I went to pick up the keys they gave us a box of excellent goodies and vouchers for our new house.

Best estate agents I have ever dealt with by far, if we were to sell in the future we would be going through Triggelets.

September 13, 2021
Unprompted review
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Reply from Trigglets Estates

Thank you for taking the time to review our services, it is much appreciated. We wish you well for the future.

Rated 5 out of 5 stars

Delighted

After working with Helen I can say the experience was a delight. She took her time when explaining things and helping me find paperwork I needed. This is my 1st place and with mental health issues Helen made me feel relaxed and informed about everything that was going to happen next. Extremely helpful, a pleasure to work with. Highly recommended.

August 6, 2021
Unprompted review
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Reply from Trigglets Estates

Thank you for taking the time to review our services, it is much appreciated. We wish you well for the future.

Rated 5 out of 5 stars

Great customer service

Great people, super helpful, great customer service. Would recommend.

July 28, 2021
Unprompted review
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Reply from Trigglets Estates

Thank you for taking the time to review our services, it is much appreciated. We wish you well for the future.

Rated 5 out of 5 stars

Great Service

Friendly service from start to finish. There were lots of delays with the sale outside of our control but Trigglets kept us informed and always responded quickly.
The present when we picked up our keys was also a lovely surprise and a great touch. Thank you to Helen and Becky :)

July 28, 2021
Unprompted review
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Reply from Trigglets Estates

Thank you for taking the time to review our services, it is much appreciated. We wish you well for the future.

Rated 5 out of 5 stars

Helen was great throughout the process

Helen was great throughout the process. Fortunately just when we thought we weren't getting anywhere Helen got things sorted during a very stressful time just before exchange and completion.
Highly recommended ⭐⭐⭐⭐⭐
Thanks Helen.

Scott & Lisa

July 28, 2021
Unprompted review
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Reply from Trigglets Estates

Thank you for taking the time to review our services, it is much appreciated. We wish you well for the future.

Rated 5 out of 5 stars

Great service provided by Trigglets…

Great service provided by Trigglets estates, communication with helen was excellent cannot fault in any way would deffinetly recommend.

July 22, 2021
Unprompted review
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Reply from Trigglets Estates

Thank you for taking the time to review our services, it is much appreciated. We wish you well for the future.

Rated 5 out of 5 stars

First class service from start to…

First class service from start to finish. Always ready to help and easy to communicate with. Would recommend

July 15, 2021
Unprompted review
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Reply from Trigglets Estates

Thank you for taking the time to review our services, it is much appreciated. We wish you well for the future.

Rated 5 out of 5 stars

Thank you!

I knew this was the estate agent for me the moment I spoke to Steve. All members of staff, particularly Steve, Helen and Becky have been so helpful throughout, it’s been like having a friend at the end of the phone to offer reassurance! Thank you xxxx

June 30, 2021
Unprompted review
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Reply from Trigglets Estates

Thank you for taking the time to review our services, it is much appreciated. We wish you well for the future.

Rated 5 out of 5 stars

Our experience with Trigglet

Our experience with Trigglet, we found all staff members we spoke to friendly and helpful.
Where there difficulties with the moving process Trigg did not hesitate to step up and help in every way they could.

Big thank you to Steve, Helen and Becky for all of the help.
I would highly recommend and if we do move again we know where to go.

June 15, 2021
Unprompted review
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Reply from Trigglets Estates

Thank you for taking the time to review our services, it is much appreciated. We wish you well for the future.

Rated 5 out of 5 stars

These guys are awesome

These guys were really great to work with! After the last letting agents, who let us down so much, it was nice to see these guys restore our faith in letting agents.

We had a few delays with decorating but we didn't mind at all! They got us the cutest moving in box to apologise for the delay, it was appreciated.

This kind of customer service needs to be recognised and rewarded, specially in these hard times of COVID19.

Thank you for making the applications run so smoothly.

June 3, 2021
Unprompted review
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Reply from Trigglets Estates

Thank you for taking the time to review our services, it is much appreciated. We wish you well for the future.

Rated 5 out of 5 stars

Property sale

Trigglets helped me sell a property I inherited. They performed all the viewings and kept me up to date on progress, even outside office hours. We had one buyer pull out but the property was quickly back on the market and sold again within a week. All the team are very personable and helpful, I wouldn’t hesitate to recommend them. Extremely competitively priced too.

May 12, 2021
Unprompted review
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Reply from Trigglets Estates

Thank you for taking the time to review our services, it is much appreciated. We wish you well for the future.

Rated 5 out of 5 stars

Excellent service

Excellent service. Would highly reccomend, they went above and beyond.

May 6, 2021
Unprompted review
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Reply from Trigglets Estates

Thank you for taking the time to review our services, it is much appreciated. We wish you well for the future.

Rated 5 out of 5 stars

Fantastic service

Fantastic service on a sale that may have gone 'pear shaped' if it wasn't for the interaction of Helen and Steve -- top marks, well done and thankyou

March 31, 2021
Unprompted review
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Reply from Trigglets Estates

Thank you for taking the time to review our services, it is much appreciated. We wish you well for the future.

Rated 5 out of 5 stars

Great Service

We chose Trigglets to handle the sale of our house and we were delighted with the level of service they provided for a competitive price and the house was sold within 14 days.
Whenever we called the office the staff were always very helpful and supportive.
Would highly recommend this family run Estate Agent.

March 16, 2021
Unprompted review
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Reply from Trigglets Estates

Thank you for taking the time to review our services, it is much appreciated. We wish you well for the future.

Rated 5 out of 5 stars

I have only dealt with 1 letting agents…

I have only dealt with 1 letting agents before trigglets and they stole my bond, never came out to do repairs promised even while I had a new born, mold and damp!! So I always said I would never go with an agency again.

How ever due to unforeseen circumstances I had no choice but to use a agency, now I must admit the faith in an agency has been restored thanks to trigglets. The staff are always on hand to help and deal with your query even if it’s via email or phone. Within hours of needing assistance (plumber, electrics or who ever it is needing to come) they have someone contacting you to come and either repair or look at the problem! No problem was ever a issue, they was simply brilliant and I can’t thank them enough for such a pleasant experience with them. I am sad to now be moving into a bigger property and having to start a new trust process with a new landlord but I would definitely recommend using trigglets to anyone!!

Thank you.

January 24, 2021
Unprompted review
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Reply from Trigglets Estates

Thank you for taking the time to review our services, it is much appreciated. We wish you well for the future.

Rated 4 out of 5 stars

Problems with solicitor

My experience with Trigg Let’s prior to moving day was excellent. The staff were helpful to the extreme. Sadly moving day was so stressful with a long wait to receive keys. No fault is apportioned to TL but to the seller’s solicitor who kept everyone waiting.

January 22, 2021
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Reply from Trigglets Estates

Thank you for taking the time to review our services, it is much appreciated. We wish you well for the future.

Rated 5 out of 5 stars

how many can say this ? A tremendous experience from an estate agent

A tremendous first class experience from an estate agency the best ever
Brochure photos communication second to none
Trigglets removed all the stress involved with selling a property ultimately professional knowledgable understanding empathetic really helpful sales support staff and nothing is too much trouble for these employees
I can highly recommend Trigglets for both sales and lettings we have certainly had our expectations exceeded on all levels
Thank you so much

December 23, 2020
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Reply from Trigglets Estates

Thank you for taking the time to review our services, it is much appreciated. We wish you well for the future.

Rated 4 out of 5 stars

covid 19 made it hard time to sell our…

covid 19 made it hard time to sell our house ,but we got there in the end ,many thanks to trigglets hands face and space came first carry on doing whats best for us ,well done

December 23, 2020
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Reply from Trigglets Estates

Thank you for taking the time to review our services, it is much appreciated. We wish you well for the future.

Rated 1 out of 5 stars

Disappointing service

Steve was friendly and professional, he did a great job at selling Trigglets to us and the house was sold within 10 days of going on the market. Sadly that's where the positives end. What followed was a frustrating 4 months of appalling communication, unreturned phone calls and unanswered emails. We had little, but mostly zero, updates in the after sale, in fact we got more updates from third parties. There were no progress checks, they were unable to give us vital information whilst we were being contacted by outside companies. There was lack of communication with our solicitors which led to unncessary confusion. We discussed our concerns with Steve months ago, he accepted communication hadn't met their standards, yet nothing changed and right up to completion we were left to make our own calls and gain our own updates. It was not the high quality service that was sold to us in the beginning. We would never use these agents again and would definitely not recommend them.

December 23, 2020
Unprompted review

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