The product itself is great. It came very quickly and was packaged very securely. Once I received it and was told that I was on a subscription plan and it would renew in July at a much higher amount... See more
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I placed my order late on 4/23 and was approved 4/24. Said my medication was being processed at the pharmacy. Mind you I was with a different company before them, but they didn’t offer Tirzepatide, so... See more
Company replied
I dealt with a young woman who worked hard to get me some discounts. This is the first person to help with this and I hope others follow her lead, we live in expensive times and that help is appreciat... See more
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Update: they addressed my concerns and took care to make sure I was satisfied! Thank you, TrimRx!
Company replied
Company details
About TrimRx
Written by the company
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TrimRx provides medically-supervised weight loss treatment using FDA-registered GLP-1 medications like Semaglutide and Tirzepatide. Whether you're starting your weight loss journey or seeking more effective solutions than traditional diets, our board-certified physicians create personalized programs tailored to your metabolism, health goals, and lifestyle needs. Our comprehensive approach combines proven weight loss medications with ongoing clinical support. Licensed medical providers develop customized treatment plans while our dedicated healthcare team remains available 24/7 for questions and guidance throughout your transformation. Beyond a weight loss clinic, TrimRx functions as your dedicated wellness partner, delivering pharmaceutical-grade medications, expert medical supervision, and concierge-level care to help you achieve sustainable weight management and improved health outcomes. Need more info? Call us at +1 888-896-1612 |
Guaranteed Results in 90 Days or your Money Back
We want you to feel confident trying TrimRx risk-free!
At TrimRx, we stand behind the effectiveness of our clinically proven weight loss program. That’s why we proudly offer a 3-Month Results Guarantee for new patients.
If you consistently follow your TrimRx treatment plan, including taking your prescribed medication and completing monthly check-ins for three consecutive months and you are not satisfied with your progress, you may be eligible for a 100% refund of your medication costs.
For more information email us at: guarantee@trimrx.com
Contact info
United States
- 8888961612
- hello@trimrx.com
- trimrx.com
3.2
Average
2K reviews
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My refill shipped without me having to…
My refill shipped without me having to chase anyone.
May 8, 2026
Unprompted review
Reply from TrimRx
Alexander, thank you for your feedback! We’re glad to hear your refill process was smooth and hassle-free. Providing a reliable experience is very important to us.
— TrimRx Team 💙
Customer service answered my dosage…
Customer service answered my dosage question without making me wait days.
May 8, 2026
Reply from TrimRx
Kenneth, thank you for your feedback! We’re glad to hear your question was answered quickly and that you received timely support from our team. We appreciate you sharing your experience with us.
— TrimRx Team 💙
Stay Away
Getting set up went smooth, I paid for my prescription and received my GLP1 and it worked a described. after my first month I requested my second dose, and it came without issue. Down 20lb happy and have my diet straight. This is where things go off the rails, request my third month and it was approved and charged 399.00, but never received a shipment notice. I wait two weeks try the customer support line always says they are busy leave a message. They never got back to me. I messaged my doctor no response. I requested a new prescription that's when I got a response saying they had to change my prescription I agreed. 3 weeks later still no prescription and no response to my messages. This company will take your money will not communicate, most importantly when you are venerable and trying to make a real change, they will not be a solution but an obstacle...
RX team just responded to this review.
1: They told me to contact them through the portal and I've been doing this the hole time, no response...
2: I have just emailed them using the email they provided I will let everyone know if they correct the issue.
May 6, 2026
Unprompted review
Reply from TrimRx
Samuel, thank you for sharing your feedback. We’re glad to hear your initial treatment experience and first shipments met your expectations, but we understand your concerns regarding communication delays and refill coordination for your continued treatment.
Treatment continuation and refill approvals may sometimes require additional provider review or prescription updates before shipment can be finalized. Because this is a public platform, we’re unable to review account-specific prescription or order details here.
We would appreciate the opportunity to review the current status of your refill and provide additional clarification regarding your account. Please reach out through your patient portal or contact us directly at hello@trimrx.com with the email associated with your account so our team can further assist you.
Thank you for sharing your feedback.
— TrimRx Team 💙
My refill shipped without me having to…
My refill shipped without me having to chase anyone.
May 8, 2026
Reply from TrimRx
Thanks so much for your review! We’re glad to hear your refill shipped smoothly without any hassle. We appreciate your support!
Lack of Communication
The beginning was great. I did the online form, and the approval was almost instant and script sent. When it came time for renewal, they charged me before verifying how everything was and then sent the form but never sent the meds and the cost went up $100. I tried communicating with their online chat and no response. I called they said they were expediting yet still nothing. I tried the online chat again and nothing. I called to cancel since it’s been over 2 weeks, yet they told me I would be charged $38 even though they are the ones who haven't followed through. I am disputing this charge with my CC company and hopefully it gets rectified. This could have all been avoided had they followed through with the plan they set forth.
April 29, 2026
Unprompted review
Reply from TrimRx
Shannon, thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating this situation must have been. This is not the level of communication or follow-through we aim to provide. We would appreciate the opportunity to review your case in detail and work toward a resolution. Please contact us at support@trimrx.com with your information so our team can investigate what happened and assist you further.
— TrimRx Team 💙
I signed up for a 1 year plan that…
I signed up for a 1 year plan that stated it would be $159 PER MONTH on their website. After being approved for the medication, the portal indicated that that was a ONE TIME price and it would go up to $299 per month after that. Nowhere on the website did I see anything about that being an introductory offer. They make it look really appealing by showing how much you will "save" by taking this particular plan and then they hit you with double the price after you sign up. Their customer service agent was a very ignorant person who would not even let me speak. She was a smart ass. DO NOT BELIEVE THIS WEBSITE. It is false advertising.
May 8, 2026
Unprompted review
Reply from TrimRx
Susan, we’re sorry to hear about your experience and understand your concerns regarding pricing, plan details, and communication with our support team.
Promotional pricing may apply to certain introductory offers for first-time patients, while standard program pricing can vary depending on the selected treatment plan and enrollment option. Because this is a public platform, we’re unable to review account-specific details here, including the pricing and enrollment information associated with your account.
We would appreciate the opportunity to review your concerns further and provide additional clarification regarding your plan and billing details. Please reach out through your patient portal or contact us directly at hello@trimrx.com so our team can assist you further.
Thank you for sharing your feedback.
— TrimRx Team 💙
The intake form was straightforward
The intake form was straightforward. I liked that it asked real health questions and not just payment info.
May 8, 2026
Reply from TrimRx
Hello Marina, thank you for your feedback! We’re glad to hear you appreciated the intake process and the thoughtful approach to gathering health information. Providing personalized and responsible care is very important to us.
— TrimRx Team 💙
Refill went through ON TIME and…
Refill went through ON TIME and tracking showed up the next day.
May 8, 2026
Reply from TrimRx
Hello Tina, thank you for your feedback! We’re glad to hear your refill process was timely and that tracking information was provided quickly. We appreciate you sharing your experience with us.
— TrimRx Team 💙
Beware, no communications with company
Beware, I mistakenly placed an order and then tried to cancel via multiple emails and phone calls, with no response. I rejected delivery of the order via UPS and still have heard nothing from this company. Be sure when you place your order, you know what you are doing, because you won't be able to change it.
May 8, 2026
Unprompted review
Reply from TrimRx
Hi Carl,
We’re sorry to hear about your experience and understand how frustrating this situation must have been. Because this is a public platform, we’re unable to review account-specific details here, but we encourage you to reach out through your patient portal or via email at hello@trimrx.com for further assistance.
Thank you for sharing your feedback.
— TrimRx Team 💙
Reply from TrimRx
Hi Dawn,
Thank you for sharing your experience! We’re so happy to hear you’re making great progress and appreciate you taking the time to leave your feedback.
— TrimRx Team 💙
Customer service is awful
Customer service is awful! I am still waiting to hear back from them as I have called and emailed numerous times. They charged over $2500 on my credit card twice. I paid for the 12 month plan up front and for some reason was charged another $2500. I am going to the BBB as well as this is horrible service. Beware!!!
May 5, 2026
Unprompted review
Reply from TrimRx
Hello, thank you for bringing this to our attention. We sincerely apologize for the frustration and concern caused by this experience. We understand how serious billing issues like this are, and this is not the experience we want for our customers.
Our team would like the opportunity to review your account and investigate these charges as soon as possible. Please contact us directly at support@trimrx.com with your account details so we can assist you further and work toward a resolution.
— TrimRx Team 💙
Reply from TrimRx
Hi Raymond,
Thank you for sharing your experience! We’re so happy to hear you’re making great progress and truly appreciate you taking the time to leave your feedback. Wishing you continued success on your journey!
— TrimRx Team 💙
Reply from TrimRx
Hi Kelly,
Thank you for your feedback! We’re so glad to hear your refill process went smoothly. We truly appreciate your support and thank you for taking the time to share your experience!
— TrimRx Team 💙
I was paying almost double locally
I was paying almost double locally. This has been easier and the cost is much better for me.
May 8, 2026
Reply from TrimRx
Hi Ada,
Thank you for sharing your experience! We’re so glad to hear TrimRx has been a more affordable and convenient option for you. We truly appreciate your support!
— TrimRx Team 💙
BEWARE!!!
BEWARE!!!! I ordered this last weekend. The website says it will be shipped within 1-2 days. We are past 4 full business days. I have tried to reach them by phone, email, and replying back to the doctor that prescribed it - NO RESPONSE - I should have this by today, but it still shows it preparing at pharmacy. They refuse to answer emails or return phone calls! And in response to your response - I have sent 4 unanswered emails to that email!!
May 7, 2026
Unprompted review
Reply from TrimRx
Hi Jeanette,
We’re sorry to hear about your experience and understand how frustrating delays and lack of communication can be. Because this is a public platform, we’re unable to review account-specific details here, but we encourage you to continue reaching out through your patient portal or via email at hello@trimrx.com for further assistance.
Thank you for sharing your feedback.
— TrimRx Team 💙
Package arrived with the ice packs…
Package arrived with the ice packs still cold and the instructions were easy to follow.
May 8, 2026
Reply from TrimRx
Hi Holly,
Thank you for sharing your experience! We’re glad to hear your package arrived cold and that the instructions were easy to follow. We appreciate your feedback and support!
— TrimRx Team 💙
This website is a scam!!
This website is a scam!!! Do not purchase at all from them. I purchased a 3 month supply of semorelin on 5/14/2016 and never received it. It looks like they charged me twice for it because I got debited the semorelin price twice. I tried to rectify that I haven't received the semorelin through messages on their website, but there was no response. I tried to get a hold of someone by calling twice, but I could only leave a message with my name and number. There was no call back. I messaged I want my subscription cancelled for both. They have not cancelled. The website doesn't even show my card information, but they charged. The website said the only way to cancel is by phone, but I can't reach anyone. I want a refund. I will be reporting them to BBB.
April 14, 2026
Unprompted review
Reply from TrimRx
Hello Ashley, thank you for sharing your feedback. We’re very sorry to hear about the frustration and concerns you experienced regarding your order, billing, and cancellation request. We understand how upsetting this situation must be. We would appreciate the opportunity to review your account, investigate the charges, and verify the status of your requests in detail. Please contact us directly at support@trimrx.com with your account information so our team can assist you further and work toward a resolution as quickly as possible.
— TrimRx Team 💙
Signed up on my phone and had approval…
Signed up on my phone and had approval faster than I expected.
May 8, 2026
Reply from TrimRx
Hi Sean,
Thank you for your feedback! We’re glad to hear the sign-up process was smooth and that your approval came through quickly. We appreciate you taking the time to share your experience!
— TrimRx Team 💙
Three months in and Im down 19 pounds
Three months in and Im down 19 pounds. The refill reminders have been helpful because I forget everything lol.
May 5, 2026
Unprompted review
Reply from TrimRx
Hi Jessie,
Thank you for sharing your experience! We’re so happy to hear about your progress and glad the refill reminders have been helpful along the way. We appreciate you taking the time to share your experience!
— TrimRx Team 💙
Quick sign up and no confusing steps…
Quick sign up and no confusing steps like on other RX providers.
May 7, 2026
Reply from TrimRx
Hi Harry,
Thank you for sharing your experience! We’re happy to hear the sign-up process felt quick and straightforward for you. We appreciate your support!
— TrimRx Team 💙
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