The following members from TL make our communication smoothly and promptly which in turn makes business flow better and get more done in a timely manner. Their service is simply top tier! Ke... See more
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Review summary
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What people talk about most
Reviews shaping this summary
In a day and age when everyone isn't reliable, I appreciate Trinity Logistics always sticking to it's word and getting shipments to where they need to be on time and at an economical price that works... See more
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Amazing Service ! The representative was extremely knowledgeable and efficient, handling my request right away. From what I thought would be a hard task, was taken care in no time. We cant thank you... See more
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I love working with Landon Weninger (Corn State Logistics). He always has been able to help us out, whether it be last minute or not. The drivers he has gotten for us have been pretty good. He just m... See more
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Company details
About Trinity Logistics
Written by the company
Trinity Logistics is a third-party logistics company (3PL), offering People-Centric Freight Solutions® to companies and supply chains.
Founded in 1979, our purpose has always been to improve lives. We've been able to do so with our eyes set on one mission: to deliver creative logistics solutions through a mix of human ingenuity and innovative technology, enriching the lives of those we serve.
We like to state that we're a 3PL that's different than what you're used to. What makes us so different is that we’re a business built on a culture of family and servant leadership. That culture shines through our service to you. No matter who you talk to, from our Logistics Experts to our Marketers, whether on the phone or through email, you’ll notice our People-Centric service.
We're currently recognized as a Top Freight Brokerage on Transport Topics’ Top 100 Freight Brokerage List, as a Green Supply Chain Provider by Inbound Logistics, as a Top Company for Women in Transportation by the Women in Trucking Association, and with a Silver Medal Rating by EcoVadis.
As a leading 3PL, we arrange truckload, less-than-truckload (LTL), intermodal, drayage, expedited, warehousing, international, and Managed Transportation technology solutions for various industries.
We have six Regional Service Center locations and over 100 Authorized Agent offices throughout the country.
In 2019, we became part of the Burris Logistics family of brands. Between Burris Logistics historical expertise of handling temperature-controlled commodities and Honor Foods redistribution, we are uniquely qualified to better serve the food and beverage industry together.
Flexible Freight Solutions
Written by the company
- Logistics Solutions That Go The Extra Mile.
- For the past 45 years, we’ve been arranging freight for businesses of all sizes in truckload, less-than-truckload (LTL), warehousing, intermodal, drayage, expedited, international, and technology solutions.
- Technology That's Tailored to Your Freight Needs
- Our People-Centric service, coupled with cutting-edge technology, ensures you'll crush your business goals. Find out how our People + technology makes a difference in the service you receive from a 3PL.
- Ship Cross-Border With CONFIDENCE
- Whether you need to ship truckload, intermodal, or less-than-truckload (LTL) across the border, we can help you navigate the complications of your cross-border shipments, from Canada and Mexico to the U.S. or vice versa. We navigate the complexities of customs, regulations, and transportation, so you can focus on what matters most – expanding your reach and exceeding customer expectations.
- Is It Time to Transform Your Logistics Strategy?
- Optimize your transportation management with Trinity’s Managed Transportation. Gain control and visibility to your supply chain, reduce costs, improve performance, and eliminate manual processes. Our combination of experienced account management and best-in-class technology delivers a customized managed transportation solution to help your company achieve your unique supply chain goals.
Contact info
50 Fallon Avenue, 19973, Seaford, United States
- 8008463400
- marketing@trinitylogistics.com
- trinitylogistics.com
Logistics solutions that impress.
4.3
Excellent
983 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from Trinity Logistics
I'm sorry to hear that your experience with Trinity has not been positive. We'd like to learn more about your experience and see what we can do to improve our services. Please reach out to marketing@trinitylogistics.com with more information, such as the shipment ID or your USDOT, so we can investigate your feedback further. Thank you and again, we are sorry for your experience.
Reply from Trinity Logistics
Thank you for the great rating and for sharing your awesome experience. I'll be sure to share your kind words with JW!
Reply from Trinity Logistics
Wow! 10 Stars!! That's amazing! Thank you so much for sharing. I will share your awesome review with Kylie so she sees your appreciation.
The best Trinity Logistics
As far as shipping this is absolutely the BEST logistics company and make it very easy to ship very large difficult shipments ship very easily and very nice customer service people, the only reason not 5 stars its the software program not making it easy to make payment on the invoice that is giving me problems I am still struggling to pay an invoice. However hands down I will stick with them because like I said TRINITY is the BEST LOGISTICS COMPANY. I am sure they will figure out my payment problem, and fix it too.
April 23, 2024
Reply from Trinity Logistics
Hi Karen! Thank you so much for your detailed and honest review. You said it right there in your words. We will figure it out and fix it, but it's in part of you sharing your experience and feedback about it in the first place! I'd love to help further and ensure your feedback gets to the proper Team Members who can get right on to improving that process. Would you mind emailing marketing@trinitylogistics.com with more information on what you're struggling with? What happens when you try to make a payment? If you would also include your invoice number in that email, I can have one of our Customer Service reps contact you to assist with getting it paid, too! Have a great day!
Your people are very pleasant and…
Your people are very pleasant and helpful. Your registration forms needs some work when dealing with average people like me you can't send a form to a phone and expect anyone to read it or fill it out. System needs to be alot simpler.
April 19, 2024
Reply from Trinity Logistics
Thank you for your high rating and for taking the time to leave honest feedback. We'd love to hear more about how we can make registration easier and deliver an improved experience. If you wouldn't mind sharing some examples or ideas, please feel free to reach out further to marketing@trinitylogistics.com. Thank you again!
Connor and the team have done a great…
Connor and the team have done a great job on boarding us as new clients, communicating, and getting the ball rolling. Thank you all.
April 17, 2024
Reply from Trinity Logistics
Thank you for the great rating and for sharing your awesome experience. I'll be sure to share your kind words with Connor@
WOW Experience.
Great communication. Prompt service. We are very please with our experience.
April 15, 2024
Reply from Trinity Logistics
We at Trinity strive to provide that WOW experience, so it's awesome to hear when we've met the mark. Thank you for sharing!
Reply from Trinity Logistics
Thank you for the great review and sharing about our exceptional service. I will share your kind words with Paul!
Great communication from the day prior…
Great communication from the day prior to pickup, the day off and confirming the delivery. I didn't have to ask a single question!
April 4, 2024
Reply from Trinity Logistics
Thank you for sharing your awesome experience and rating us so highly! We look forward to the opportunity to do business with you again.
Great and fast service
The driver showed up on time and delivered on time . I got email saying that it made it to site. Thanks
April 3, 2024
Reply from Trinity Logistics
We're always happy to hear about positive experiences such as yours. Thank you for sharing and rating us!
Simple and On Time
Marlon was great! He is easy to work with and the delivery was on time.
March 14, 2024
Reply from Trinity Logistics
Thank you for sharing and for the positive rating. I'll make sure to share your kind words with Marlon!
I’m an independent carrier and I booked…
I’m an independent carrier and I booked a load from a broker named Zachary Metzger that works for trinity logistics,please stay away from this specific agent. Hell rob you !!!!
March 30, 2024
Unprompted review
Reply from Trinity Logistics
Hi Donnie, I'm sorry your experience with Trinity Logistics has not been positive. We'd love to investigate your situation further and improve our service and your experience. Can you please email marketing@trinitylogistics.com with more details, such as your USDOT and the shipment number, so that we can look into improving your experience with Trinity?
Shiping to the land of OZ
They did a great job getting my 20' container to OZ (aka Australia) - with door to door service!
March 28, 2024
Reply from Trinity Logistics
That's great to hear! Thank you for sharing your awesome experience! We look forward for the opportunity to do business with you again.
Could have had more communication on…
Could have had more communication on pick-up and delivery. Every think was on time though.
March 21, 2024
Reply from Trinity Logistics
Thank you for taking the time to leave a review and share your feedback. We appreciate your honesty as it helps us continue to improve our services and ensure we provide an exceptional experience across the board.
Reply from Trinity Logistics
Thank you for the awesome review! We strive to provide excellent service, so it's always great to hear when we've hit the mark.
Love the sevices
March 20, 2024
Reply from Trinity Logistics
Thank you for the great review! We look forward to working with you again.
customer service is outstanding
March 18, 2024
Reply from Trinity Logistics
That's great to hear! Thank you for sharing your experience.
Reply from Trinity Logistics
Those are two points we aim for with our service, so thank you for sharing!
Excellent company to work with!
Very easy to book a shipment! Communication is excellent!
March 15, 2024
Reply from Trinity Logistics
Thank you for the great review! We aim to provide excellent service, so it's great to hear when we hit the mark!
I've been waiting for an invoice so I…
I've been waiting for an invoice so I can prepay a freight bill. No one they're seems to know what they're doing. I'm an independent trucker and have never in 40 years been paid in advance for freight. You are refusing to pick up my trailer to deliver to me until I pay, yet you can't even invoice me properly. I can get in my own truck and go get my own trailer quicker than you can bring it to me. Very disappointed. I assumed I could give the freight to the driver upon delivery.
March 15, 2024
Reply from Trinity Logistics
I'm sorry your experience with Trinity Logistics has not been positive. Here at Trinity, we strive for excellence, and it appears we've missed the mark. We'd love to investigate your situation further and see how we can resolve this. Can you please email marketing@trinitylogistics.com with your USDOT and the shipment number so that we can look into improving your experience with Trinity.
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