Trio Furnishings Ltd Reviews 192

Slow delivery then when they eventually arrived brought wrong sofa couldn't get back out for me for a few days delivery driver wanted to bring it 1st drop but they wouldn't let him and even when they brought me the right sofa I don't think it was meant for me as it had someone else's name on the box. There has been no contact from the shop / manager the after sales support does not exist I had a message from them for me to ring and book the delivery why can't they just ring customers to book very poor. When the sofa was brought into my front room something was working on it luckily the helpful delivery guys managed to fix it for me there and then

Great selection of carpets helpful salesperson, measured and fitted within a week fantastic !

We've shopped at Trio Store in Telford a few times now, and each visit has been a great experience. Paul provided excellent customer service incredibly friendly, helpful, and genuinely knowledgeable. Previously we have purchased carpets from them and was really pleased with the quality and service. Today, we went back and bought a new sofa and a picture, and once again, the whole process was smooth and enjoyable.
The stock selection is fantastic! plenty of choice, stylish options, and good value too. Highly recommend this store if you're looking for quality home furnishings and outstanding service!

Had a lovely few trips to trip over the last couple of weeks looking for a mattress and sofa. Each time Paul has gone above and beyond to ensure nothing was too much. Quality of products are fantastic with an amazing price too!

Excellent service - Chris and James went above and beyond to assist me with a coffee table and nest of tables set up, really grateful for your help, thank you. Kim

I had a truly wonderful experience with Paul at Trio Furnishings. From the moment I walked in, Paul was welcoming, knowledgeable, and attentive without ever being pushy. He took the time to understand exactly what I was looking for and offered thoughtful suggestions that matched both my style and budget.

His attention to detail and passion for quality furnishings really stood out, and it’s clear he genuinely cares about helping customers create spaces they’ll love. The entire process—from browsing to delivery—was seamless and stress-free, thanks to his excellent communication and customer service.

If you’re looking for beautiful furniture and exceptional service, I can’t recommend Paul and the team at Trio Furnishings enough. I’ll definitely be returning for future pieces! Bagged myself two beautiful bargains too, will definitely be returning very soon.

Colour matched a swivel chair to my existing 3 piece corner sofa to perfection, excellent communication and swift delivery. Extremely satisfied with my purchase and customer service received. Highly recommend.

Great shop in Telford!! We went at the weekend and bought a lovely corner sofa. It was already in stock and they were able to arrange delivery this week. The shop is huge and it has loads of unique things in there that you don't get everywhere else. The staff are lovely and are very helpful and knowledgeable. I would definitely recommend them and will go back!

Brilliant service. Carpet measured and fitted with no delay. Would definetly use in future 😊

Sometimes you just stumble across a business that ticks all the boxes - this is one of those.
Family run, knowledgeable, interested, and so very accommodating. Nothing was too much for team Trio and after a day of trawling the usual retail park retailers, their attention to detail and value for money was exceptional. Before you visit Google or the usual suspects, let the lovely Trio staff help you. You won’t be disappointed.

Gold standard service from the moment we visited Trio.
We were browsing freely and not approached over powering staff allowed to
Bimble. .
We were unsure and the expertise from staff was fabulous ♥️
We brought a new sofa and Also came out with some cushions could not resist.

Once we have decorated the bedroom we will be back for sure for bedroom furniture.

I didn’t realise they also fit carpets and we got delivery too thrown in.
Thank you Captain Trio and team and thanks for the giggles and coffee.
What super service

We recently purchased a large foot stool, Paul couldn’t be more helpful & all staff. Been going here for years to get our carpets.
Great family run business

Service very poor staff rude. Ordered wardrobes and waited 3 months for their arrivals. Delivery staff were the worst as they said our wardrobes would not fit the door and yet we have 3 seater bigger than the wardrobes. Place smell of BO and will not go there again.

Had a great experience here, the staff were very helpful and helped us get a very good deal on a mattress :)

Paul was really helpful and went the extra mile and was really patient with myself and my partner. I would fully recommend Trio Furnishings, the staff are polite and attentive. Would shop here again.

Paul was very helpful in helping us find a sofa, went above and beyond highly recommend

Went to Trio to look for new arpet for my lounge, Chris helped me choose a new carpet and then arranged to measure the next day got s lovely soft carpet at a great price fitted within 2 weeks ! Fitters were also helpful and moved a sofa for me! Highly recommended

We ordered a new sofa. The sofa is nice but delivery is crap. I ask people from delivery to take the shoes off and they refuse it, that can take them off because the sofa is very heavy after assembling they ask us to take rubbish and left it behind They was very upset they had to carry the sofa in second floor. Why they do that job when they don’t make it probably?

Today my husband and I went to Trio Furnishings looking for a new sofa. We were assisted by Josh who was very pleasant. Josh asked us what sort of sofa we were looking for and had fantastic knowledge of the stock. He was able to take us straight to an option that was ideal which we purchased. Would highly recommend.