I didnt received my eticket!!!!!!! My cc alredy deducting to purchase the ticket through this website. But i didnt receive my ticket Pls send my eticket with ref no F101033715
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I recommend to use this company for your bookings - Tripsta.ru !
Company replied
thanks for good work, keep going and good luck in your business.
I have spent 26 hours in Pulkovo airport (Sankt Petersburg) sleeping on a bench in departure hall and another 14 hours in Kiev waiting for my plane because my flight was canceled. Weather conditions,... See more
Company replied
People also looked at
God service, but not enough good
Normal service to buy air tickets, but nothing more. Not possible to reserve tickets, to full see history, no online support. Go to anywayanyday.com, prices are higher but full service available.
Thanks
Yuri
February 6, 2013
Unprompted review
Reply from tripsta
Dear Mr. Parakhin,
Thank you very much for your feedback. Please be informed that you can also make reservation before you proceed with the payment of your ticket, but this option is available only if you choose bank deposit as a payment option.
Thank you very much for your understanding!
For any further information, please contact our customer service at service@tripsta.ru
Your Tripsta - Team
Be careful when you are buying!!!
The service of the agent is adequate, however, the problem may appear due to weak financial position of the airline selling the ticket through Tripsta. I have bought a one-way ticket of Kuban airlines at the end of last year and I am still waiting for my refund. The air-line went bankrupt and I was forced to buy anther one-way ticket from another airline because my back-trip had already been paid for. I understand that the agent is not liable for the problems of the air-line, but I would appreciate their assistance in getting my money back.
February 6, 2013
Unprompted review
Reply from tripsta
Dear Mrs. Pinous,
Thank you very much for your feedback! As you have been informed by our customer service, the refund request was sent to Kuban Airlines but,
unfortunately, we did not receive the money for your flight yet.
As long we receive the money from Air Company we will refund them to your bank account.
Thank you very much for your understanding!
Best regards,
Your Tripsta-Team
I think, this site can works better!
I like this web-page, but sometimes I don't like his prices...
February 6, 2013
Unprompted review
Fast, cheap, friendly
Good customer service, fast search and booking, cheap prices.
February 6, 2013
Unprompted review
Everything is OK
February 6, 2013
Unprompted review
Great service
I liked the airline reservation system. It quickly, clearly, clearly. Very convenient. No problem.
February 6, 2013
Unprompted review
Perfect – no reservations, I would recommend this company to anyone.
February 6, 2013
Unprompted review
Satisfactory customer service
the manager (her name is Natalia) called me a day before the flight and helped reschedule my flight because there was a cancellation of one of the connecting flights. i had to leave a few hours earlier but at least i made it home on time.
February 6, 2013
Unprompted review
Good, fast,operative
Bought a ticket from Prague. Everything went fast and smooth.
February 6, 2013
Unprompted review
I am satisfied on 100%. Give me business-class now! lol
nice guys, good work!
February 6, 2013
Unprompted review
Lying
Air company (Turkish airlines) changed the time of the flights. I made a request to Tripsta about changing dates or refund. They said that they connected Turkish Airlines and they refused. But then I connected Turkish Airlines myself and they said that nobody contact them from Tripsta and TA agree to make refund or change the flihts.
When I asked Tripsta to show copy of latter or conversation with TA - They didn't do that. Lying is the basis of their business.
February 6, 2013
Unprompted review
Reply from tripsta
Dear Mr. Hramtsov,
Thank you very much for your review!
As our customer service has already informed you, the refund has been finally approved by the Air Company and your amount was successfully refunded to your bank account. Please be informed that the conversation of our agents with the Air Company is archived in our system, we can retrieve it and prove to you that initially we had received full refund rejection from them. As you might have noticed, the main office of our company is located in Athens. This is the reason why we were contacting the representative office of Turkish airlines in Greece and in Turkey and not in Russia. As a result the representatives of Turkish Airlines in Moscow were not aware of the requests of our agents.
We apologize for the inconvenience and thank you for your understanding in this matter.
For any further information, please contact our customer service at service@tripsta.ru
Your Tripsta - Team
All worked well
Unlike other sellers system tripsta works!!!!! No hidden commissions. The purchase of tickets takes very little time.
February 6, 2013
Unprompted review
Not all information about our trip.
The price of luggage was not included in price(Airbaltic).We didn't pay for it with tickets.As a result we had to pay for it two times more.You didn't put information that price will be bigger, than it was with tickets.We was angry about it.
February 6, 2013
Unprompted review
Reply from tripsta
Dear Mr. Dyachkov,
Thank you very much for your feedback! The information regarding the extra charge for the luggage is visible for all Air Baltic flights during the booking process through our website:
“Airline Air Baltic adds extra charge for baggages (€30.00 up to 20 kgs). The amount will be paid at the airport.”
Thank you for your understanding.
Best regards
Your Tripsta-Team
good service
Nice agency with responsive stuff and interesting offers.
February 6, 2013
Unprompted review
service
it was rather good service, i think for next flying i'll also choose tripsta.ru, it's easy to find and get tickets there. Most comfortable for us, your clients, to get tiscets and book hotels and cars on same web-page. Tripsa is good for my next choice.
February 6, 2013
Unprompted review
All passed good
I haven't got anything problem with this company. Thanks.
February 6, 2013
Unprompted review
reliable, cheaper than others, no problems
no extra charges at the end, no fees, often best rates. So far no problems at all.
February 6, 2013
Unprompted review
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