TripTenerife.com Reviews 196

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Awful experience. Still not received refund from the company and they are no longer responding to my messages. We're now waiting 3 months for a refund. We were booked in December 2025 for the Off... See more

Company replied

Rated 2 out of 5 stars

Said they would pick us up for go karting and they never did , we had to pay extra because they don’t tell you that you have to be a certain age to have a certain kart, and they offered to drop us off... See more

Rated 5 out of 5 stars

A fantastic trip. Would thoroughly recommend. Beautiful scenery and views of Tiede. Wear your trainers for Teide so you can se the best views. No warmer wear required as you are at the base of the v... See more

Rated 1 out of 5 stars

We did a pleasant hike with you on Tenerife. Your guide was professional and told us many interesting things. Why am I then giving a bad review ? This is why. We bought a nature hike in the Masca vall... See more

Company replied

Company details

  1. Tour Operator
  2. Travel Agency

Written by the company

We have carefully selected for you the most popular activities, tourist routes and points of interest in Tenerife. Book your activities at https://www.triptenerife.com/ and save time and money !


Contact info

2.7

Poor

TrustScore 2.5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Go karting tenerife

Had a lovely day out on the fast go karting tenerife. All the staff very welcoming and friendly Couldn't fault it. Even got picked up and dropped off via the karting company.

November 30, 2022
Rated 5 out of 5 stars

Ragnarok boat trip from Los Christianos…

Ragnarok boat trip from Los Christianos Harbour was a brilliant day out, we have two young children, 6 and 8 year olds, and we had a great time, the crew and actors were ace, really good with the kids and all round really professional and welcoming, really fun day, I would highly recommend, it was so easy booking on trip tenerife.com, it was quick and secure, we even got a call from them to tell us what time to make sure we were there for, it's a really good way to book and to make sure you get a place on the boat. all round 5 stars :)

November 23, 2022
Rated 1 out of 5 stars

I bouhgt a trip to Teide!

I bouhgt a trip to Teide!
A bus should pick me up but it didnt show😣

November 8, 2022
TripTenerife.com logo

Reply from TripTenerife.com

Hello,
First of all, we are very sorry.
As you talked with Candy by phone, the booking was done for another day 12/11. As you can't do it on 12th, we just fully refunded your order.
Have a nice day and feel free to contact us if you have any question.

Rated 5 out of 5 stars

Very efficient company, definitely recommend 👌

Very efficient! Within 2 minutes of booking, I received a phone call to say I needed to change the day/time. Free pick up & drop off, which was great and unexpected.
The Maxicat Catamaran was good, food & drink included in the 3 hour trip. We saw whales, dolphins & quick glimpse of a turtle 🐢
The water was quite choppy, so if you don't travel well on boats, take a strong travel sickness tablet! Unfortunately for us, our tablets were not strong enough 🤢😵‍💫. But definitely recommend Trip Tenerife 👌

August 29, 2022
Rated 5 out of 5 stars

Amazing and informative trip to Teide National Park, Icod, Garachico and Masca

A fantastic trip. Would thoroughly recommend. Beautiful scenery and views of Tiede. Wear your trainers for Teide so you can se the best views. No warmer wear required as you are at the base of the volcano.

Our Driver, Jose Marie , was outstanding navigating the roads going up and down the mountains and our Guide, Isabel, was so knowledgeable and accommodating. She looked after everyone and explained all the places we visited with enthusiasm and interesting facts. All in all a trip well worth going on. Thank you for a wonderful day. 😊

August 24, 2022
Rated 5 out of 5 stars

Lovely friendly staff

Lovely friendly staff, seeing the 🐬 and 🐋 in there natural habitat was the best, the captains of the boats have so much love for these beautiful mammals

August 17, 2022
Rated 5 out of 5 stars

Excellent experience

The customer service team were very responsive and informative, contacting me immediately to answer my questions and providing detailed information on other trips we were thinking of booking.

The guide on the trip was very informative and friendly, and provided fascinating information about the area.

The trip itself was great value for money and provided the perfect amount of rest stops, photo opportunities and free time.

August 17, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look